Pizza Hut

So i ordered pizza from this pizza hut before 10pm for delivery and we waited and waited so we called back at 12pm asking why we never got our pizza. They said «the had alot of orders coming in» and they told us that the pizza was on its way its 1:06AM and the pizza never came this pizza hut sucks they can never do there jobs right they are always late one of the worse pizza huts I’ve ever ordered from is these A holes weren’t the only pizza hut who delivered in my area id never call them. Im done with this pizza hut and im so ready to call there managers the next morning cause this is BS.

This place is under poor management the delivery service is horrible. I waited one hour for my order to be delivered and called they told me It would be another hour before it got delivered. I called again and told them I was going to pick it up if the driver had not taken my order yet so I had to get a babysitter so I could go in and pick it up. When I showed up they told me the driver was delivering the order but forgot to check out the ticket that it was being delivered so I had to wait even longer for my food and at that point I was not going to be upset at long at a manager would of come to apologize about all of the confusion. Nothing no one cared the girl in the front was checking her phone and the the guy at the wing station just taking his time moving slow they had no sense of urgency. To top it all off when I checked my order they had ran out med size pizza dough and gave me the rectangle thick dough that we don’t like oh yea they also ran out of the cheese packs. I will never go back to this location again and I can’t believe how disappointed this was I am a tolerant person but this place… I would give it negative stars because after all of that the food was cold and not what is expected of Pizza Hut.

Thy r a joke never have pizza ready or give it to wrong people, emp r all dum ass one of the the time the blk kid on the register made wait 20 mints come to find out he couldn’t understand my name and had my pizza in the bk he was high on something. Today I came for pick up thy gave that to a wrong person. Just so frustrated,

I’ve ordered from this location plenty of times. I ordered tonight as well with no issues! I looked on Unilocal to find the phone number and saw all these crazy comments! I wouldn’t wait 2 – 5 hours for a pizza… Why not go pick it up if you’re that worried?! Jeez! Keep up the good work! Also, the girl I spoke to on the phone was very nice!

DO NOT, DO NOT, again I SAY DO NOT ORDER ANYTHING from this shady, EXTREMELY RUDE place (for lack of a better word). Ordered a pizza at 6:23 P. M and it arrived at 7:53 P.M. Very cold and looked like something you wouldn’t serve a MUTT!!! Staff was very rude. Called 3 times before a manager got on the phone and LIED! Say he was sending the order out again. It’s now 8:45 and STILL NO PIZZA!

Terrible terrible service, I’m deeply disappointed in this Pizza Hut. My order was an hour late and the driver was outraged when he received no tip. Even going as far as to call me a «smartass» on his way out. Now I love Pizza Hut but I will never do business with this location again so long as they continue to drop the ball on customer service.

My first online order to this Pizza Hut went without a hitch, I got a great deal and a very tasty pizza. There was a holiday promotion, any pizza, any toppings for $ 10 (carryout). I ordered a large hand-​tossed pie with plenty of toppings and it looked and tasted quite good exceeding my expectations, which weren’t all that high considering it’s a chain. Their new fresh tomato sauce is a winner. The pie was well cooked, toppings were plentiful and tasty and it was ready for me exactly when they said it would be. I found the store to be busy but attentive, clean and easy to deal with. I cannot speak to their delivery service because I usually go for the carryout deals but I found nothing to complain about and plenty to like at this particular PH. It ain’t a Jersey pie like I grew up with but it’s a right tasty one and when there’s a good promotion it’s a really good value. Online ordering was easy and I am quite happy with my first (and not my last) order from this PH.

Worst pizza place ever… Every time they mess up my order and give some reason for it. Never I got my drink along with my order.

I would give negative stars if I could.
Nothing ruins an experience like walking into a place of business with your kids, passing a manager screaming at a young employee right in front of the store! It was completely unprofessional and it was only topped by when I left the manager was still yelling until the young employee was walking away crying.
I will drive further to go to a different Pizza Hut and I hope the 50 year old Pizza Hut manager feels like a big man for berating a teen.

Attempted to order online but my address wasn’t listed in the area. I then called the store directly. The lady that answered was very polite and profession. No issues over the phone with the address. Told it would take 45 – 60 minutes. Which was understandable due to basketball playoffs and the boxing event. Order arrived Within the time frame given. Order was hot and no issues. Driver was polite and professional.

I live about a mile from this pizza hut. I ordered 1 large pizza and it took an hour and a half to get to me. When I called to see where my order was the guy laughed and said the delivery guy had just left. 30 min. later I got my cold pizza.

This has to be the WORST PIZZA HUT EVER!!!
ordered online says it takes 30 min to get here! I waited 1hr and 30min!!!
Then in the comment box I asked if they could bring crushed peppers and Parmesan you would think they would considering that comes with pizza right? NOPE i received nothing! The you would also think the driver would have some but NOPE! I regret my $ 5 tip!!! yall suck and need HELP!

Worst. Service. Ever.
5:50pm — placed order for large pizza and wings with estimated 6:50pm delivery
7:20pm — pizza had not arrived, called to check status, told it is on the way and that order would be comped
8:30pm — call to check status again, again told it is in route, I question them because I was told that an hour before, get profuse apologies and a promise that it is on the way
10:00pm — call again, after a slight run around I was informed that my order has been LOST, I was promised an additional future free order for my trouble and new order placed to be delivered ASAP
10:50pm — order finally arrives, there is pizza but NO WINGS
Filed a complaint to Pizza Hut Corporate over a week ago and was told that the local management would contact me. I still haven’t heard anything.
Today, I was going to give them another chance. I called and was informed by Pizza Hut that I have a $ 20 credit, which doesn’t quite over one order, definitely not two. I checked my credit card statement thinking that maybe it was because the charge for the first order was cancelled, but no, I was charged for the original order (which was 5 hours late AND missing wings).
Pizza Hut, it pains me to say this because I love having your hot, greasy, billion calorie pizza delivered to my apartment, but unless this is handled, you won’t be getting any more of my business. I understand that all businesses make mistakes, all I asked was that you make it right. I’d rather go get a Red Baron from HEB than give money to a company that could give a shit less about loyal customers.

Bad delivery service, they always bring my pizza one hour after the time it was supouse to arrive.

The cashier was nice, but didn’t seem to know how to apply a coupon for a free medium pizza. She didn’t take long though.
I had called in an order for a katana cut sausage pizza. They didn’t «katana cut» it. Just regular cut, and the actual pizza wasn’t too great. The quality was different from other locations. It wasn’t very warm as well.
I will mention that the location didn’t seem to have a positive vibe. There was what looked like an abandoned car missing some tires in the parking lot?

The pizza isn’t terrible but when I paid the guy $ 40 for $ 30 he ran off and didn’t give me my change. I guess he needed it really bad.

So I went to the delivery door to notify a worker that there was a dead, bloody mouse right in the parking space in front of the store, and the guy just shrugged his shoulders and said nothing. Then I called the store and spoke with an associate who also took no interest. Perhaps I missed the memo that people enjoy seeing dead animals before a big meal. Yikes.

Sigh. I’m just going to go straight into the rant: We ordered pizza (family box with two pizzas, breadsticks and wings) around 8:30pm online for delivery and received an email that our food would arrive at 9:13pm. Flash forward to 9:30 and no food, so I called in to the store. Greeted and asked the progress. «Uh, we don’t have an order for you. What’s your name? Are you sure you ordered at this store?» I then got transferred over to someone else. «We are out of the box deals, someone should have called you.» No. No one called. On a tight budget and that deal was a great deal, so I asked what would be comparable to the food items and under $ 30.
The great part — the woman I spoke to was very apologetic and swapped everything for two medium pizzas, one pan, one thin crust, wings (traditional) and breadsticks. She even threw in a 2-​liter and took a nice discount off. I felt that rectified the situation very well, and I didn’t have to ask! That is the reason two stars were given instead of one.
When the food arrived, paid, and settled in, we opened the pizza boxes and it seems like the driver took a bad turn somewhere. The pizza was kinda crushed up near one side of the box. I’ve delivered pizzas before and had to laugh at this one, but still a bust. Noticed the crusts were not pan or thin, sigh, but eh, not a huge deal. Get to the wings. Crispy-​ness. Sigh. Not traditional. Pizza with toppings was poorly put together, with huge piles (chunks) of sliced ham. It’s like when you get a hamburger and all the pickles are stacked. All sighs.
Overall, I wouldn’t order again, but I know I probably will.

Probably the worst pizza hut in existence. How are they still open and operating? I’ve ordered a few times and have never got what I asked for. Ever.

What was I thinking? Seriously. Can someone please tell me why I subjected myself to this?
In a desperate moment of ‘Oh god, I’m hungry, but there is nothing in the house and I’m too lazy to go out.’ combined with the ‘Hmmm…wings and pizza sounds good right now,’, I channeled my inner pot head (for the record, I don’t and never have partaken in the herb. this is just for entertainment sake) and ordered some food from Pizza Hut.
I decided to place my order online, using their convenient online ordering system.
7:40 PM — order place. P’zone and naked wings
Little icon and graphic of delivery car stated a 8:09 PM delivery time.
8:09 PM — no delivery
8:19 PM — no delivery
8:29 PM — oh! A car! Oh, just the neighbor…
8:39 PM — getting hungrier and grumpier. No delivery
8:45 PM — knock on the door! Hooray for food! Only over 30 minutes late!
The delivery driver was nice. Too bad the food wasn’t.
My wings turned out to be boneless nugget things. Not hot, but not bad. I really wanted real wings, though.
I’ve never had a P’Zone before… and now I know why. Basically, an entire pizza crust wrapped around about an ounce of filling. If I were to put the filling all in one spot, it would have equaled about a bite and a half. ALL BREAD! On a side note, the marinara dipping sauce included was absolutely disgusting. Think warm ketchup with extra sugar added.
I’d like to say I learned my lesson, but the stark reality is this… there will come a time when I am desperate and lazy… and possibly suffering from nasty cravings. At that time, I may end up ordering from here again. I’d like to believe I won’t, but life can sometimes throw you a disgusting curve ball.