Sephora

So I am a natural girl, thanks to my family. I don’t wear foundation and it wasn’t until I was in my late twenties that I wore primer or powder. However, I am a director/​manager of sorts and now totally married that I thought it was time to freshen my look up with product that don’t run or make you look weird when you wear it. Thus, began my relationship with Sephora! I’ve always been intimidated by the volume of products and people, so I usually avoided this place. However, after spending about $ 30 on blushes that made my cheeks looks weird from my local discount store, I thought it was time to go to the pros. Enter Sephora.
When I entered the store, I wasn’t greeted or asked for help. After staring at one of their displays, I finally found someone that could at least tell me how I could get my questions answered (hence lost of the star for the lack of attentiveness when I got there). I got on a list to get someone to help me with my blush dilemma. Once I got an associate, it was amazing! She showed me different blushes and we found one that was easy enough to apply and kept me natural. After that, we talked eyeliner and she helped me reaffirm my decision on the eyeliner I had! The best part was that she wasn’t pushing a brand, but what work best for me.
As other makeup and hair things need upgrade, I’ll totally be back.

So, I, uh, I recently hit the top tier for their rewards program, meaning I’ve spent entirely too much money at Sephora this year, so I feel like maybe it is time to finally write a review.
This location is closest to my home, so it’s the one I tend to frequent. (It was also the preferred location of a wonderful friend who introduced me to the beautiful world of makeup this year.) It’s a little shocking to me that I spent so much on makeup, so let me try to justify this to myself… and others. I’m not the sort of person who wears makeup, or at least I wasn’t. I never wore anything, if I had a special occasion, my Mom would do my make-​up, and I owned next to nothing. I think I had one mascara, an eyeliner or two, and like some kind of Covergirl eyeshadow duo or something. Oh, and a foundation that was old and not a match for me. I wasn’t very good at makeup, so I never bothered with it.
But I always saw pictures of girls who were just so pretty and they used makeup to their advantage — flattering their best features and downplaying any flaws, perceived or otherwise. I’ll never be an everyday makeup sort of girl, but I wanted to have the skill and knowledge to create a great look for when I needed one. Sometimes a girl just wants to look amazing, you know? I finally decided I wanted to be able to do that, too.
Enter Sephora, with all its wonders and treasures untold. Over the course of this year, I have purchased all the things I would need to create said kickass looks. I got a foundation that matches my skin tone, a powder, a few eyeshadow palettes, an eyeliner or two, a highlighter, blush, and a few new lipsticks. (Obviously, I bought a lot more than that, but you get the idea.) I now own nice makeup and I’m pretty decent at putting it on my face in a pleasing manner. Next year’s goal? Perfect eyeshadow blending. Who am I? I never thought I’d be that sort of girl and it is happening. Can’t say I’m complaining, though.
I’ve learned a lot from Youtube, my friend who has a makeup collection to end all makeup collections, the Internet, and the ever so wonderful Shannon. Shannon is basically my favorite employee here because she is so helpful and patient. (Not that the other employees aren’t helpful, but I usually get Shannon and she is amazing.) Shannon helped me create a bridesmaid look for my sister’s wedding just based off an approximation of my dress color. She never tries to sell me a ton of products and she gives honest recommendations. If she thinks the best product for you is only $ 20, then that’s what she recommends. I love that because then I can make my tiny makeup budget stretch further and get the most for my money. (And she does not recommend bad products, y’all.) Shannon helped me find the right foundation, helped me find some skincare items, and taught me a lot of tricks. I really can’t thank her enough.
I’m definitely not the best at makeup or looking glamorous, but it’s nice to know that whenever I get the urge to look my best, I can just stop by and someone will graciously offer to help. Who doesn’t like looking and feeling beautiful?

I had the best experience with a young woman named Valerie. I came in unscheduled hoping someone would be able to give me a full face makeover. Im new to wearing makeup and I was really looking for someone with patience and skill to teach me step by step how to apply and wear makeup properly. Name brand makeup products are a huge investment and I wanted a person to guide me with education through my insecurities. I arrived around 4:05 and asked if anyone was available for full face application. I was told by one of the staff members that the woman scheduled for 4pm was late and may not show up. I was asked if I could look around the store for ten minutes or so to give the woman some time to arrive in case she was running late. No worries. Im in no hurry. 4:20 and the woman still hasn’t shown up. I’m in :) That’s when I met Valerie. A young, sweet, sort of quiet (which I can appreciate) lady with a keen eye to detail. She made me feel very comfortable throughout the process. She took extra time and care to make absolutely sure I loved the outcome. She listened! Long story short, I looked so beautiful walking out of the store. I felt like I was seeing the «real me» for the first time. My time with her was nothing short of artistic and inspiring. I loved everything she did so much that I bought everything she applied and then some. You are wonderful, Valerie! Thanks so much!

Love this place. The staff is friendly, and there are products galore to try on. Sephora is a grown-​up candy store. I am hooked and always leave there looking better than when I went in.

I’m from Texas, but live in LA — but every time I come home for the holidays, this sephora is a MUST. Not only is the selection fabulous, I swear they have some of the best customer service. Yesterday I was in with an issue with my clarisonic (which I swear by) and Stephanie helped me! I cannot say how much I loved her!!! She went out of her way to help me and made sure I left as happy as possible. thanks, Stephanie!!!

I love this Sephora! The staff is very friendly and helpful. They carry pretty much anything you need for your makeup bag, hair, body, etc. The selection just cannot be beat. I love Urban Decay because it is the only eye makeup that doesn’t make my eyes water. They are always stocked and it is a very popular brand.
I usually get perfume here because I can always find something I love. They carry my favorite bath product line, L’Occitane, so I get that there as well. The lotions and almond body oil are my two must haves. I bought a hairdryer here 6 years ago and it still works perfectly.
Plus if you sign up for Sephora Card, you get bonus points with every purchase that results in a handful of free samples as you check out. Can’t beat it!

Cashier that helped me tonight was so friendly and not bother at all that i came in the store about 15 minutes til close. I wish i remembered her name but she had like rose gold hair! Hope that helps. She even thanked me for being vib rouge, dont get that often. Then to top the whole experience off, when i got home and emptied my bag i found i little thank you card! (Refer to picture) Things like that will definitely have me returning to this location! Thank you!

Easy parking & things were organized/​clean! Greeted at the door & helped. I didn’t find what I needed, but that was my fault. No big shoutouts but complaints :)

Wow. Just wow. I’ve been to Sephora before and had excellent service done by people with great makeup. The whole store was organized and people were happy to help with whatever you needed. Even when they were slammed it was great. That is not the case with this Sephora. What a mess.
To start, I understand you’re a makeup store and you want to show fun, unique makeups. But two people looked like an palette had exploded on their faces. I really really really don’t want you doing my makeup. There’s daring and then there’s messy+lazy Two people at the store had messy, lazy makeup. My color specialist had no less than six colors of eyeshadow from her forehead to her chin in giant circles with no form or shape.
I was looking for a lipstick to last all day at a wedding and the color specialist pulled 4 colors when i said I wanted something natural. At least three of them were bright pink– which does not look natural on my olive skin. I asked for more colors and she came back with the Sephora brand lipsticks and finally had a better brownish color. She put it on my lips with no liner. My lips have a well defined shape that is easy to follow; i almost never put on lipstick but I can get my lines perfect every time. This woman put lipstick all over my mouth. Sure, she’s not me and not familiar with my lip contours, but you should have enough skill to put lipstick on someone else if you’re selling makeup for a living. I have no idea who decided to let her be a color specialist without making sure she knew how to apply lipstick. To top it off, I asked if the lipstick stayed sticky during wear. She said it would dry off and was a stain. I didn’t buy it and said I’d wear it around a few hours and come back if I wanted it. It stayed sticky for hours and I looked ridiculous with lopsided lipstick. I did purchase mascara that I had researched myself, but I will not be going back to Sephora for the lipstick I still need.
Kudos for the manager for asking if we needed help– she made sure my name (which was inadvertently taken off the «Needs service» list) was put back on. That was nice, but it didn’t make up for the crazy. I didn’t bother going to find her after my experience because i was ready to leave.

What’s not to love. Aisles of beauty finds and skin care products! Even though I have way too many eye shadow palettes and way too many eyeliners and lotions and potions aplenty, I just can’t help a quick peek around to see what else is new. The staff are always helpful, sometimes a little too helpful and most really know their products. The only thing Iwould like to see change is for them to ditch the department store brands like Clinique, which can be found everywhere and bring in some new flavors like color pop, makeup geek, morphe, etc. it may be that those brands won’t avail themselves to sephora, but it would be nice to get some of the new blood in there.

I am adding to my previous review. I was here yesterday and Stephanie helped me with foundations. I ended up leaving with a sample because I didn’t want to purchase before trying it out a couple days. (sadly this foundation isn’t working out like I hoped but that’s ok! Not Stephanie’s fault that my skin is crazy lol). Stephanie was fabulous and is very knowledgeable and friendly :) I will be back to purchase some foundation soon.

I had Katie help me today. She was so knowledgeable and allowed me to try on products. She brought recommendations to me, as I was looking for a light bb/​cc cream. I tried on three and she even matched my skin tone. I had a great experience and wanted to brag a little on her! She offered me samples to try, but I loved the product so much I went ahead and bought it! Thank you Katie for a great experience!

I am back in love with Sephora in the Arboretum!
I met a friend for lunch in the area and we decided to wander over to Sephora. I’ve been avoiding this location for more than 2 years because every time I shopped there all I could think about was how I needed to get out of there — quickly. So I was thrilled to discover that they have turned down the music! It was amazing how many more things I found I needed. Went in for two items, left with seven.
Sephora carries Clinique’s High Impact Mascara, which I love with my lash extensions because it rinses off completely with plain water. (One of the main reasons I shop at Sephora is that I do not love the Clinique counter at the department store.)
I also love that this Sephora has a huge selection, just about every brand one could possible need, in addition to the Sephora collection. And if that weren’t enough love, on my most recent visit I discovered Sephora’s brand of retractable, waterproof eyeliner in 21 colors — this pencil is epic! like sliced bread caliber epic!

I am Rouge so that means I am a hardcore Sephora shopper.
This is an awesome store and honestly has a much better selection than ‘my usual’ location.
Great store. It’s worth the extra miles to detour here after work instead of going to Georgetown.

The last time I was here was back in September, and for good reason. I came in after a long day at work and I was probably looking a bit disheveled. I suppose for this reason, I was ignored by every single staff member up until I got to the register. I usually don’t need any help as most of the time I’m just browsing, but in this instance I was looking for something specific and got absolutely no assistance. I always love going to Sephora, but for this reason, I’m going to stick with doing my shopping online instead.

Just came here to do make up for the wedding! To be honest I have been to many Sephora stores before and I can say that I would give these place less stars because the management team did not seem to be pleasing to the consumer.
BUT the reason why I’m giving 4 stars is because I came in with my dress wrinkled and one of the awesome sales floor customer service team gave me a straightening iron to flat out my dress which was great! And also because our makeup artist, Bridgette, did an amazing job on our makeup!!! She was super friendly, she did the make-​up almost exactly how I wanted it, and very personable!
If you’re looking to do your makeup, I very much recommend going with Bridgette!

Why can’t they have this sephora in Houston?!?
This location carries brands that they don’t even sell online!
I’ve always wanted to try the Giorgio Armani foundation & only certain department stores in Houston carries it.
So glad we stopped by this location, I was able to get a sample to try. Sadly I wish I was in town long enough to test out my sample, would’ve bought it at this sephora.

I don’t typically think of myself as a girly girl. However I have a weakness for cosmetics and beauty products and Sephora is like a beauty Mecca to me. They carry great brands and I really like that they give you the opportunity to try things out, even more then my love of beauty products I LOVE samples and getting to test drive things before I buy them.
Today I went in search of new perfume for myself and cologne for my man. Gina was quite possibly the nicest employee I’ve encountered there and her customer service was just beyond amazing. Both of our scents are no longer around so she showed me this handy dandy way they can find ones that are similar and made several samples for us to try and see what we liked best to come back and buy. For me this was an amazing example of a retail experience that was so good that when we do figure out what we like best, and even though the location is not that close to me, I will totally go back and buy our scents there.

I’ve been shopping at this Sephora location for about 5 years now. It’s conveniently 1 mile from home and has everything I need. I’m a total beauty junkie and love new product. So thankfully, Sephora has their «Beauty Insider» rewards program… to remind me of how much money I spend with them. I am now at the VIB status and aiming for VIB Rogue (my ultimate goal in life!) But no really, this is an awesome rewards program and I feel like I am always getting free goodies when I shop because points add up quickly. The product rewards are actually a really great way to get introduced to new «beauty must-​haves» as well… I’ve fallen in love with a few of them and gone back to purchase the full size item after trying them out at home.
After my last shopping trip this past week though, I decided it was finally time to review this beauty mecca! I scheduled a Friday afternoon appointment for a free makeover. I’ve met a few of the Sephora makeup artists over the years who have recommended products, but I’ve never sat down to have a full makeover here. When I walked through the doors, I was greeted by a few of the staff members who walked me over to the area where I would be getting my makeup done. I was introduced to Carly Jacobsen (actually ‘re-​introduced’ because she had helped me in the store before.) Carly was absolutely fabulous!!! I told her what I was looking for, and she gave me exactly that. She was very detail oriented, friendly, and professional. Taught me about all the items she was using, and explained why they were so great. I was SOLD… Bought about $ 200 worth of the items she used. I was so pleased with how the makeover turned out and it lasted all through the night! I definitely recommend coming to Sephora for a makeover before a special event, and think you should absolutely book your appointment with Carly!
I’ll be back… and plan to continue shopping at this Sephora for years to come.

I recently got an email from Sephora about a special they were running a couple weekends ago to try out masks and cleansers… little did I know they actually meant a whole peel system! David was the amazing employee who did my treatment and I was there probably longer than normal but he was so informative and helpful. I got to take home samples of different products he used on me and will definitely be back to buy some of them. They are still doing the treatments so get in there and get one — it’s free!