Taco Cabana

It’s really gone downhill. All the salsa items are empty. Ask to refill and all the workers just keep passing it off to someone else. Been sitting here going on 15 minutes waiting for an order for 4 people. Probably my last visit. It used to be a regular place.

Worse taco cabana I’ve been to. 3^rd time they totally messed up my order. How hard is it? 3 potatoe and egg tacos no tortillas? And took 10 minutes for them to bring me 3 tacos on tortillas…

Warning: This Taco Cabana does not honor its happy hour specials, at least not from 4 – 4:30pm.
Supposedly, there’s a happy hour here «everyday from 4−7pm» according to multiple signs inside the restaurant. After ordering from the specific happy hour menu and still getting the regular, non-​happy hour prices, I spoke to the restaurant manager during said happy hour, and he said that the system clock hadn’t yet registered, and that there was nothing he could do about it. So, it’s 4:25pm, 25 minutes AFTER happy hour has officially started, and the store manager couldn’t do anything to honor happy hour? We decided to eat there anyway. About 10 minutes later, another group came in, and the register was apparently ready for happy hour so they ordered similar to what we ordered, but got the happy hour discount.
In short, the happy hour at this Taco Cabana is not very happy at all. In fact, it’s a very sad hour when the manager can’t even manually honor the happy hour special or even give an equivalent discount. If you must go for happy hour, try going from 4:30−7pm instead. Or better yet, try the next nearest Taco Cabana.

Never going back!!!
I thru 75% out.
75% of my burrito was refried beans.
Yuck yuck yuck.
Shit queso sauce as well.

I love how they say they are open until 1:00 am but the doors are locked at 11:00pm. Lovely. Thank goodness Whataburger is next door.

If I could give this location a negative star I would. This place is employed by slow folks. I can get there and be the only car in the drive thru on a Wednesday morning at 6:30am and it stills takes me 15 minutes to get my food. I even walked in 1 morning to be helped and 3 people walked by. Not a single one looked at me or say «I’ll be with you in a minute». I waited for 10 minutes just standing next to their line and still no service, so I left, empty handed and hungry. When I want breakfast tacos tacos I think of TC. But this location is always God awfully slow. I can honestly say I would much rather drive to the TC on 290 and be helped there instead of this convenient location next to my work. Too many times has it taken a ridiculous amount of time to get thru the line. I will never been going here again!!! Get your act together and maybe I’ll give you a try again in years to come. For now, I’d avoid this place!

This is the slowest service I ever experienced, and based off other reviews that is not uncommon. It took 40 minutes for two breakfast burritos. I will never return, they need to hire more staff.

Pleasantly surprised! I was concerned reading the reviews that the food might not be very good but my egg and bacon breakfast taco was tasty. The service at the drive thru was OK and they were slower than most fast food places but not terrible.

This place always seems to forget my side of jalapeños and pico, (even though they repeated my order not even 30 seconds beforehand .) every time I receive my food and get home there’s beans and bean juice all inside the bag, beans coming out of the container, food is just thrown in the styrofoam container, no time is put into the people job… This place needs employees who care and or take pride for the restaurant. This is a nicer side of Austin I expect a lot more professionalism at this place. But NO.

Walked in on Saturday at 12:50 PM. There was a frustrated customer ahead of us at the checkout stating she’d been there 10 minutes without being waited on (we should have left there). I called for someone in the food prep area to come out and take our orders. We got our drink and sat down. 15 minutes later, people are queuing up to see about getting the food they ordered. People were moving around in the kitchen but virtually no food was coming out. Not sure what the problem was but we were in a hurry and left without food and without demanding a refund, it simply would have taken too long. Avoid this place if it is at a normal meal time, way to unorganized and slow.

This Taco Cabana has the slowest service. I have come back a few times to give them a second chance, but the service continues to be poor. I have even called in my orders ahead of time, and you still have to wait for at least 15 min for the order. Time to find a another place.

I love Taco Cabana! However, the one at Wm Cannon and Mopac is so consistently poor, it is the exception. They have the slowest workers of any Cabana I have seen. BUT what they lack in speed, they make up in really bad attitudes. I saw someone say the drive through is slow. You should go inside. It’s normal for them to pretend the counter inside does not exist. You have to find someone to take your order. TC may think the store is doing okay, but that is only because they have such a great location. I have walked out of this one several times with other people who could not put up with the poor service. I have seen large groups walk across the parking lot to the Whataburger in the morning. This is not a one time event either. They have had terrible service (especially on the weekend) for over two years.

So slow. Computers are always down. Not enough workers in the morning. Food tastes horrible and the tea is always has a funny taste. This is Texas, you cany sell bad tea! Y’all are from here. I’ve only been at this location twice. Never again.

This taco cabana is the worst. I’ve been coming to taco cabana since I was little… This one is below standards. It really upsets me that I can’t get a breakfast taco without having to wait 15 minutes in the drive through when there isn’t a long line. I just waited in line for 17 minutes for taquitos and tortillas. When the tortillas aren’t fresh and no one was in line. Really disappointed.

Sloooooooooow. Staff doesn’t take things seriously here. Poor customer service. Worst of the bunch. Poorly run location because it’s consistently bad. Love the food though when it’s right.

We ordered ahead and went to pick it up. We should’ve checked before driving away, but they got our order very wrong. So we went back to have it corrected, handed it to what looked like the manager, and didn’t get so much as an acknowledgement, much less an apology. He just gave us what we were missing and dismissed us. Thanks TC.

This location is SO slow. At least the drive-​thru is.

I would have to agree with the others… the food/​service can SOMETIMES be very slow. However, i have been going here for many years and there are a few staff (namely Chris and a few like him) that ROCK. if they are working, your food will come out FAST, FRESH and DEEELICIOUS.
However, most times, you will have to wait a bit for your food… so relax. The food IS HOT and fresh and the salsa bar is usually pretty well stacked !
For the price though, you cant beat it… so i continue to go back (and my wife /​kids love it there as well).

NEVER GOING BACK! SALMONELLA
After 6 days of gut wrenching diarrhea and vomiting I will never go back to this place.
NOTE: this is the only meal that I had in the previous 4 days that wasnt eaten at home and wasnt apart of my entire family eating with me. It is unfeasible that I contracted Salmonella anywhere else. And this is the only thing I had to eat on Saturday morning.
I ordered 2 bean and cheese tacos and one egg and chorizo taco last Saturday morning around 7am. The bean and cheese tacos tasted fine. When I tried the egg and chorizo one it had no flavor. I should have known to stop right then and there. I get the egg and chorizo taco there often and I had one the previous Saturday and this one tasted «unright». About 6 hours later, I vomited in my bathroom sink because I could not make it to the toilet fast enough and I had 103 degree fever. For the next 6 days, nothing but agonizing stomach cramps and diarrhea. Nine days later I still have diarrhea from the rotten food they served me.
The SLOW service is one thing BUT being poisoned should be unlawful.

Good place to hit it and get it. Not first choice but it will do in a pinch. Tortillas are fresh and fluffy