Texas Cardiac Arrhythmia Institute

Never. Again.
I should back up a little. I’d had a pacemaker for 8 years when I started going to this group. Admittedly, I have a complicated history that up till then had been overseen by most of my Dr’s who diagnosed me initially and knew the full story. But that’s the entire problem. My Dr. at Texas Cardiac Arrhythmia weren’t interested in my history. He was interested in what he could see RIGHT NOW. The PA was horrible. Walked in and said «so it looks like you have blah blah blah blah» (something which was NOT my initial diagnosis). She decided I had something else entirely by looking at my chart for 5 seconds without talking to me at all.
Then there’s Zagrodzky. Here were his exact words to me: «I think we should take out your pacemaker and see what happens.»
See what happens? SEE. WHAT. HAPPENS? If he’d read my chart AT ALL, he would know what happens. The prior to my pacemaker documents pretty accurately what happens. But, he’s not into patient history. He’s into what he sees currently.
Maybe some of the other Drs are better, but my experience here was awful. That was the last time I walked into that office.

I had my first procedure with this group when they were are part of Texas Cardiovascular Consultants. They split off a few years ago and not much is changed as far as the quality of service, but now I have (2) bills, one for my cardiologists and one for my electrophysiologist. My original consultation was by Dr. Horton, who I love. He is a down to earth boot wearing Texan who talks straight. My original procedure was done by Dr. Canby who I got to say (5) words to when I was supine on a EP lab table being administered anesthetic. I had no problems with my device and I had a nicely healed scar so Dr. Canby did his part. Since my first procedure I have had follow-​ups with Drs. Burkhardt, Sanchez and Zadgrodsky all who were great.
My battery ran low in 2011 and I had a new ICD device implanted in January of 2012. I elected to have my new device to be implanted by Dr. Canby again since the first implant went so well. Our conversation was just as short as the first one, but everything went great. I have also had great experiences with the nurse practitioner and other staff. The 5^th star is missing because of some run-​ins with the business side of the practice. Policies the second go around were not explained well and I got a really stressful call the day before my procedure that 100% of balance would be due before I had the procedure! I had to scramble, move money around and get down there before closing to get them their money. They were apologetic, but there definitely is room for improvement in that department.
On the whole, I highly recommend this group for your EP needs!