I get that it’s Wendys and expectations should start incredibly low. That said this was that much worse than the 0 expectations I had. Store was empty the nuggets and fries took ao long I left without them.
Vivian M.
Évaluation du lieu : 1 Austin, TX
I went through their drive-thru last night. I ordered 2 of the 4 dollar meal deals… They basically gave me whatever they felt like giving me. They didn’t even ask if I wanted spicy or regular nuggets. And worse! Absolutely NOSAUCE! Just pull up to the window… I get that they are being timed for service. But slow quality service beats fast SUCKY service any day. come on, do your job right people.
Eric M.
Évaluation du lieu : 5 Austin, TX
I literally have no complaints about this place. They have the best customer service out of any of the fast food places in the area. Drive thru is fast and accurate. This is my number 1 option when I want fast food for lunch.
Brandon M.
Évaluation du lieu : 5 Austin, TX
Wendy’s as always has amazing service and food. This location especially is on my list of go to fast food restaurants when I’m feeling hungry. The last two times that I visited I was given complementary fries for free. If your hungry and want something quick, don’t hesitate to stop at this Wendy’s.
Scott D.
Évaluation du lieu : 1 Austin, TX
Food has always been good here, so it hurts me to leave this review. I was overcharged by $ 4 on my last visit. The manager told me the receipt was in the bag, and upon arriving home I realized it wasn’t. I immediately went online and realized I had been overcharged. Really disappointed because I liked going here.
Jayme B.
Évaluation du lieu : 4 Austin, TX
Recently remodeled and I think they have a new crew. Much more personable. Food is the same it’s meh. Frostys are good. I’d say much improved though all around since the facelift.
Jennifer C.
Évaluation du lieu : 5 Austin, TX
I had bad experiences at the«old» Wendy’s, but when the restaurant got refurbished recently, I think the staff did too. The first time I went after it re-opened, I was immediately greeted, and staff member assembled each item on my tray AS I ordered it. As I paid, he came around to my side of the counter, carrying my tray, and walked me to the condiment station where he grabbed everything I needed. Then he walked me to a table, introduced himself as if an actual server, and then checked on me twice throughout my meal and even threw my trash away. While I was eating, the staff continuously did chants and cheers together to amuse all the customers. It was unheard of to see this kind of thing at a fast food joint. I know this was all part of the grand opening«unveiling» if you will, but I’ve been back many times since and every time they have greeted me and brought my food to my table, at the very LEAST. I have never had a bad experience or incorrect order since before the restaurant was turned over.
Jeremy S.
Évaluation du lieu : 5 Keller, TX
Ate here for lunch. Staff was incredible! Saw the staff carry a pregnant ladies tray to her table. Staff came out to lobby to offer drink refills. Three people said goodbye when I was leaving. Food was fast and done right. I will definitely come back.
Shawn W.
Évaluation du lieu : 1 Cedar Park, TX
Just went here today and got ripped off. I had a coupon for a free homstyle chicken sandwich with the order of a small fry and drink. i ordered a small sprite and got a large fruit punch. I was also charged $ 3.94 with no receipt given to me and told to please move forward. the guilty employees were all mexicans.
Noelle G.
Évaluation du lieu : 5 Austin, TX
The Wendy’s franchise and I have a long history. I’ve eaten many a frosty in my time on this planet, and I can say with great authority that this is the best Wendy’s ever. They never mess up my order, and the food quality is consistent. They staff is surprisingly friendly and professional. My previous neighborhood Wendy’s was always hit or miss. Sometimes your order was right, sometimes it wasn’t. Sometimes your frosty was runny, and sometimes your chili was all broth and no meat. But not this Wendy’s. This Wendy’s gets it right! And they’re open till 4am!
Gabo L.
Évaluation du lieu : 5 Austin, TX
Is it just me this is happening to or does this happen to everyone? what i am talking about it the quickness of Wendy’s. not just this one but every single Wendy’s i have been to the past 7 years! the scenerio: i pull up tell them my order. they tell me its such and such price. i pull around they are right there and i pay. they tell me to drive up and as soon as i get to the window, they have my sht ready! amazing. big ups to this food chain. its better than fast food its Wendy’s!