Target Optical

I was in and out for an eye exam and my glasses arrived in less time than I was told. The staff was friendly enough and appeared very knowledgable without being pushy. I changed my mind at the last minute about something and they didn’t seem the least bit annoyed about having to void out the transaction. I like it that they’re open later on weeknights and that you can shop before or after your visit.

This was my 2^nd year visiting this location for my annual eye check. I switched to this office because 1) let’s face it, I’d be at Target anyway, and 2) I was tired of being relentlessly upsold at another local optician (hint: rhymes with «gossip»).
The staff here is very friendly and greets you quickly. You can schedule (and reschedule) appointments online, over the phone, or they even have a schedule posted in-​store that shows what times are available for walk-​ins. They have stylish frames at all price points, from Merona to Versace, and they aren’t pushy at all.
During my visit today, they were having issues with their computer system, which means I actually had to see both doctors for different parts of my exam. They handled it well, apologizing profusely, and I was still in and out in around 40 minutes. I’ll continue to visit them for my eye care.

I have a protection plan on my son’s glasses. He is 4 so I knew it would only be a matter of time before they were in the toilet.
When they glasses broke (long story) I went in to have them looked at. I literally waited 30 mins before I was helped. I understand they get busy but it was annoying. This place is always busy so I think they are understaffed during the week.
Also I had the joy of finding out the protection plan for the glasses only lasts for the first 3 months for repairs. So I had to pay $ 25. I was pissed as I paid for a full year protection plan and that was not brought up initially (I honestly couldn’t even find it in the small print.)
Kind of a bummer Target Optical.

So, I hadn’t had an eye exam in almost 20 years (ironic, since I worked in health and wellness benefits for almost 4 years), so I decided it was time to bite the bullet and do it, since I knew my vision was less than perfect.
I went to the Target optical web site, which was fantastic and made booking an appointment online a breeze. They had a variety of appointments available for the next morning and even had 2 doctors on staff that morning as it was a Saturday.
I arrived 15 minutes before the appointment and was immediately greeted and provided with the remining paperwork needed as a new patient. Once that was done, I waited approximately another 5 minutes and was brought back for a pre-​test by a technician and then taken to the very friendly optometrist. She explained everything as we went along.
Sure enough, I needed glasses. I decided to peruse their extensive selection there and found the perfect pair. The friendly technicians helped me through every step of the way. They were even running a promotion for 50% off their best lenses, which actually made them cheaper than the mid level in this case.
Overall, it was a great experience for someone who had no clue what he was doing. My only minor gripe was that they’re not in network for United Healthcare and as such, I had to submit my own claim.