Jack In The Box

food was good and drive thru was quick, but its in a very busy intersection

Open at 6 my ass!!! I came over there 9 am today and I saw workers inside and I pulled on door and it was locked !!! They looked at me and nothing. So I left. Next time leave your doors open and maybe you will have some customers, if they even want to eat here. I ate somewhere else.

Honestly, this jack n box has the nicest employees. Ive gone to jack n box all the time growing up and this spot has by far employees with the most uplifting personalities. Literally every time I come they’re always smiling and have such positive energy. I just went through the drive through and Michael was so nice! He made us laugh and didn’t mind when I asked for more than one sauce and water and what not at the window. I feel like I can always expect a good experience at this spot.

I love Jack in the box and this will forever be my go to restaurant that’s the only reason I’m giving it more than one star. But the other day was my first time going through drive thru in the morning and the girl taking my order was RUDE and my breakfast platter was disgusting and cold. I’ll never come in the mornings or order breakfast again.

uhm, i just got a piece of rubber in my chocolate shake. need i say anymore? not cool or safe.

Thought this was okay. Came here twice already during my break from school. Oh yeah while I was ordering, I told the cash register than I’m going to Burger King next time since I thought this was bk and then he started going off on how bad the bk across from them was and started trash talking in how much brawls and all that get up in there and all this stuff. Kinda got me confused but whatever’s. Each time I’ve gone here it’s always dead. Only a couple people with a lot of seating available.
I ordered the number one. It was pretty good. The bun wasn’t soggy, the meat was good, the thousand island sauce on it compliments the whole burger and makes it twice as better. Their curly fries were pretty hard though. Also their drinks. I’ve tried three, one after another of not tasting good. The dr pepper lacked syrup. The high c juice had too much syrup and I just settled with root bear since it tasted decent.
There’s graffiti/​vandalism in their tables too.

Second day in a row some thing is off, yesterday morning I ordered through drive through, I asked for three ranches an «A» hot sauce, If I hadn’t checked my bag I would’ve gotten two ranches and ketchup, I don’t like ketchup and I didn’t ask for it, Today Drive through 1115ish AM same girl, I asked for the same thing and got no napkins and a couple hot sauces when I asked for «A» hot sauce, I just hate wasting and you would think since it was so scarce the day before that she’d want to save on her food cost, i mean is it hard? Give better service and give the paying customer what they ask for and have them be happy? Food was good though no complaints there.

Don’t you hate it when you order and then have to argue with some minimum wage idiot over why they f’d up your stuff? I ordered one of the breakfast combos, got the order read back, then was told I only ordered the entrée, when I got the food and asked where the rest of the order was! Kinda trivial, but mimimum wage goes up, but the IQ or quality doesn’t always follow.

Messed up my order. Shorted me two tacos and my fries, and on top of That I asked for extra ranch and sweet and sour and they only gave me one of each.

How do you guys take so long to prepare my meal in the drive thru, for which I had to wait 10 minutes, then when I get home my eggs are burned? I don’t get it…

I ordered a BLT and they gave me a Jumbo Jack. I asked for some ketchup and they gave taco sauce. What’s up with that?

I will try to make my long story short:
I ordered food through the drive thru, the employee Beverly was very nice and everything went smoothly. I drove away and my son asked for his chicken nuggets. As I went to pull them out of the bag, I noticed the food in the bag was not what I ordered. Luckily, my son’s chicken nuggets were there so he was none the wiser.
I went back and Beverly knew exactly who I was and why I was back. She apologized, offered my money back, and gave me the correct order. I could not have asked for a better experience. Accidents happen, and when they do, this is how they should be handled. Absolutely fabulous all around.

Smelled like sewage when we walked in. My friend was literally gagging. Turned around and walked right back out. Gross.

So every-​time Jack comes out with a new burger I just have to try it, today it was the Bonus Jack which was kinda of a throwback to a more traditional burger; it was well crafted and very flavorful. This burger would have been epic if it had been served to me hot but it wasn’t even warm, the same thing happened when I first tried the BLT Cheeseburger from a West Covina location; the burger was really good with tons of bacon but it wasn’t hot.
I really hope someone from JITB reads this because I want to like your food but I really hate paying for cold food, next time I am going to ask that they make sure it’s hot; I’ll let you guys know how that works out.

Great staff!

If service anywhere is hit or miss, it’s here. I’ve been here a few times when the service has been over-​the-​top friendly and I’ve been here where I wondered if I’d ever go back (clearly I have been back).
One thing that bugs me is that they’re no consistent with their attitude. There used to be this one girl who worked there who’d be really nice one day, rude the next, indifferent the next, pleasant, etc. Figure it out, are you going to give good customer service of bad customer service?
A huge pet peeve of mine is when fast food places charge for sauce regardless of what you’re ordering. I’ve been here when they’ve given me a ton of sauce free of charge and I’ve been here when they’ve been stingy with the sauce and gave me the bare minimum (and charged me). Since the fast food world is tough to predict, I’ve started ordering my sauces at the speaker. The guy last night didn’t like this idea and told me that he’d take my sauce order at the window (on the plus side, this pretty much meant I wouldn’t be charged but could have done without the attitude).
To top it all, they took $ 2 from me. When I was going to leave, I thought they’d forgotten to give me my change so I asked. I told him I gave him $ 10-​something and my total was $ 8-​something. He, again, said no and decided that I wasn’t going to get my change. I could barely read my receipt and it was, indeed, $ 8-​something. Not a huge deal, but come on!
I’ll be back, as I always am, until it gets crazy worse.

Did the job, a bit dirty in side. Clean restroom. Food was typical.

Jack in the Box I honestly do not like fast food, you guys (I also include Taco Bells, Mc Donalds, and etc) while may be cheap do not always best healthy, quality, and/​or delicious food. at most cases.
However, while I would give such stores like you a 2 star rating, it is due to your manager that I give you 3 star instead. I have never seen a manager of a fast food restaurant actually being in the thick of things and also make sure that his customers orders are properly made and delivered. It is because of your wonderful service that makes me willing to go to your store over the other fast food stores around the area.

Lean cuisine here I come with my own microwave. Its sad when you spend $ 7.68 on a Terrakyi Chicken Bowl that is precooked but still frozen in places, and too much salt on the sauce to even realize if you ate chicken. I hope I am alive tomorrow to comment further.
The Kona iced coffee had nor the look or taste of any Hawaiian coffee treat that I have ever experienced. The original was too sugary and no coffee flavor anywhere. At least, the milk was cold.
Bottom line — I will spend my seven something and get lucky at Starbucks.

2:00AM.
Drive Thru.
Sourdough Bacon Cheeseburger.
Jalapeño Poppers.
stumbling into the home, crawling into bed with aforementioned delectables.
Orgasmic.
finding ½ eaten food next morning squashed beneath you in bed and on floor, not so cool.