Body Exchange

Have had a terrible experience with the white ln location. Employees don’t know any of their own policies yet try to enforce them, and are far from friendly about it. The communication between management and the employees that work the front desk is non existent. They just want the money… Switched to another gym and instantly saw how absolutely terrible this gym was.

I’ve belonged to this gym for 5 years. And it gets worse & worse the girls that work up front are beyond rude. They have a manager Michelle who comes in occasionally that thinks her shit doesn’t stink and is so rude. When I call corporate to complain to Lisa she never called me back, then to find out they are friends. They charged me $ 10 for tanning when it’s only suppose to be $ 5 … I tried to buy out my membership they told me I can’t I have to keep paying it till the contracts up. Their very rude, I honestly would rather spend the extra $ 10 and go to Inshape where it’s clean and they have a lot more equipment, also staff is so nice

I have belonged to this gym for years and I just cancelled. I don’t know why I stayed a member for several years. This particular gym has the rudest staff and the nastiest atmosphere. The bathrooms are always dirty and the equipment is never cleaned. Things are broken a lot of the time.
My biggest gripe is that when I come here after work, I can never find parking or get on any equipment. There are lines for the machines and it is a waste of time. The managers don’t care either. They aim to sell as many memberships as possible even though they don’t have enough equipment to accommodate all of their members.
I had one good personal trainer there but she quit last year and the last three I have had since have also quit Body Exchange. Their trainers quit in record numbers here so there is no consistency in training. Overall, the place is useless. I forfeited my last few training sessions just to get away from this place. I will never return to a Body Exchange ever again! If you can’t do workouts at home, I would advise maybe try Inshape. But don’t sign up here. You will regret it.

It’s fine for what you pay and its conveniently located. Cost significantly less that 24 hour and is less crowded when I go.

Have gone to this gym for years. It’s not the cleanest and they need to mop the floors occasionally. The tanning bed floors look like they haven’t been cleaned since they opened the doors to the place. My major problem is the lack of upkeep. There are always broken down machines and since I started going here 6 years ago, I have never seen one piece of new equipment other than the jungle gym when they took out the boxing ring and a few cardio machines. They need new treadmills, stair steppers, weight machines and new cable machines. If they put some money into this place it would be awesome!
My final words of advice are — DON’T TURN THIS PLACE INTO A CROSSFIT CRAP HOLE! I see the trainers now trying to incorporate crossfit when they are training clients. If people want to do crossfit they can go to the gym across the street. It takes up the entire back room when one trainer decides to put on a crossfit circuit with 5 people. It’s not a crossfit gym, take it somewhere else please!

I normally write reviews on food, but I’ll do a quick one for this place.
Usually it’s very full during peak hours 4−7pm and it’s tough to find free equipment. There are plenty of cardio machines, but the treadmills are the most popular. Which is why they need new treadmills. They are always broken, or can never hit high speeds. However, if you’re there to walk on them, at an incline, or jog, they work fine. The weights are spread out nicely, and usually you can hit anything with ease when not peak hours. They have two squat racks, which is great.
They have a basketball court! I love it. Bring your own ball though. Their balls suck. Again, it’s best during non peak hours. The competition is good during peak hours, but sometimes it can get a little «hood.» I wish people would act like adults, but sometimes I think they forget their age and like to get into arguments. I get it; it happens. Just remember, we aren’t playing in the NBA Finals.
There are a few bags to hit, if you’re a boxer. There’s a bunch of stationary bikes in one of the rooms. There’s a laminate floor area that’s great for short circuit workouts, plyos, and other step classes, etc. I’ve never been to their classes, so don’t have any tips on that.
The people there are pretty cool. However, sometimes you get the occasional douchebag meat head acting like he’s owns the place, but it’s best to ignore them.
Overall, good gym. Wish they had half stars. It would be rated a 3.5. I’ll give it 4, since I’ve been coming for years and have minimal complaints.

Worst gym in town. First off they have a mouse infestation, I’ve walked into the locker rooms to see a mouse scurry away, the employees of course don’t seem to be bothered by the mice. They also don’t have anything clean the equipment with after you’ve finished sweating all over it, every other gym I’ve gone to always has cleaner scattered through the gym so you can clean equipment after you use it. My biggest issue is that the personal trainers harass you to try to get you to sign up with them. I was there with a friend and we were just walking on the treadmill since we were both not feeling well and a trainer came up and bugged us until we worked out with him. They he proceeded to try to convince us into signing up with him and when we explained we were working out on our own said we would hurt ourselves and we needed to sign up with him. It was annoying, then the next time we were in and saw him, he basically kicked us off a piece of equipment because he wanted to use it for one of his clients, just unprofessional all around. I finally cancelled when they charged me with a $ 20 late fee on top of my bill. I called to ask what was going on and the guy who answered, who I’m pretty sure was the manager said I must have run out of funds in my account and basically it was my problem. I explained that ot wasn’t possible since I knew I had money to pay it and he kept saying I didn’t and gave me such an attitude, I ended up hanging up abd promptly webt to cancel right away.

Body Exchange is probably the worst gym I have ever belonged to. They do not maintain their equipment, do not clean their equipment, are not member friendly and it is my opinion that from top to bottom this is a second rate operation. Moved to Bakersfield several years ago from the East Coast, so maybe my expectations are a bit too high for a town like this. Just seems as if the business is being run by a bunch of amateurs. I know what a top rate gym is… and this is far from it. Instead of expanding to new locations they should invest in maintaining the ones that already exist… like maybe hiring people to clean and hiring friendly staff. Also, the employees at the front desk should know when a class is canceled or when the instructor has arranged for a sub. They are completely clueless most of the time. Management does not seem to care when paying members lodge a complaint. The previous reviewer is correct in the fact that the gyms are kept way too warm. A person should actually be starting their workout before they start sweating. I am currently looking for another gym… have had it with Body Exchange!!!

Beginning to like this gym less and less every time I go. I have been a member since Dec ’12. They have way too many specials which makes the place TOO crowded. It is hard to find any machines for cardio, weights etc. I just went in tonight and the management reorganized some of the machines to different spaces (from the «ring of fire» to random places). Equipment is often deteriorated as well. Right now that is is winter, they always crank up the heat! It reeks in there of sweat and other bodily excretions! It smells, ripe. I know this to be true because you really notice when they finally turn on the air conditioning, when you can breathe again! On top of all of this, the front desk staff act as if you do not exist when you come in and have to stand there to scan your card. No greetings or any sort of acknowledgement… they must really not like their jobs. Maybe it is a California thing? Bakersfield thing? Not sure but I have lived in Oregon and also have had gym memberships at several gyms and have always received a greeting when entering and leaving.
Sure they have specials but it may be worth it to pay a little extra to ensure you can even use any equipment and be treated like a person.

Stopped by around 8:45AM to ask about membership rates and general info. The front desk person told me that she did not have any information, and could not even tell me what the monthly cost was. She then told me to go next door to the fitness spa to get that information, where I was told the very same thing by the girl there. It seems that only the manager/​counselor knows anything about even the basics of both of these clubs. Needless to say, my first impression of this gym was less than stellar, I will be looking elsewhere for a gym to use.