Dickey’s Barbecue Pit

So we have always loved going to Dickey’s to treat the family to good BBQ. We have always dined in. Tonight my husband and I went in and ordered our family’s dinner to go. We were informed that the fryer was down. Which meant no fries no onion tangles. But we were ok with that. We ordered our food. When we got home. We were very disappointed in the extremely small portions of meat. I had one slice of turkey thinly sliced and honestly the brisket was about ¾ of a cup of meat. It was the same in all four of our meals. Along with rolls that were so hard I had to try to hear them in the microwave to soften them. I usually do not complain but, is this what happens when you get it to go? May not be returning to find out

Went in at 8:15 and they already looked closed. Chairs put up on tables, patio furniture already inside, condiments put away. We felt very unwelcome, we could tell when they asked us if it was for here or to go that they didn’t really mean it. What food we were able to get was cold (they were out of chicken and sausage and did not offer to make more. Being a Friday night it was pretty obvious that the kids working there wanted to make sure to be walking out right at 9. We paid way too much for very sub par food and we won’t be back.

This place seriously needs to get it together. Literally EVERY single time we go here they are out of what we want to order. The food is good IF they have it. I’m to the point where I don’t even want to go here anymore because they never have what we want.

Only one star because I can’t go lower. I emailed the company. Someone called when I was away from my phone and didn’t leave a message. Now my husband is sick. Take your chances. Pretty awful. I will add more to this but need to take care of my hubby.

Decent but they always run out of food, even fries for some reason. Too many kids running the joint. Definitely needs better management.

Came here recently, rude service provided by the guy chopping the meat. Ignored us as we were standing there ready to begin our order. After I told him we were ready he responded rudely with «What do you want?» Spoke to manager, according to her it is out of her power to reprimand this employee because, according to her, he has it in good with the higher ups (must be related to someone in the business). She informed me that this particular employee has received complaints before… Then why is he still working here?! Apparently, good customer service is not a priority at this establishment.

Amazing food, amazing people overall and amazing place. I suggest this place to anyone.

I did not have a good experience there. i called 3hrs before they opened and i was able to talk to someone i told them i had 10 people to feed and asked how much food i should order they directed me to order a slab and a half of ribs, a pd pulled pork and sides i ordered that plus more just in case. I went on my lunch to pick up order and it was practically ready i had to remind them to give me bbq sauce. Got back to work and the order was short a slab of ribs, i called to let them know and they said they would deliver it and they never showed up. I called back and they told me to hold on and after a min it hung up. We just made do with what we had but for that reason i will not go back there anymore. Not good business.

Not impressed today. Full menu was not available when the restaurant opened for business. My husband and I walked out without placing an order. This is not the first time we’ve been disappointed with menu selection. Apparently they don’t feel the need to have food ready when the restaurant opens or post when they run out of menu items. We will not be returning any time soon.
Update 11÷25÷15 — My poor husband was just trying to make me happy and convinced the entire family, including his parents and brother, to go again. This time they had several missing menu items (again, not posted anywhere) AND were closing at 7PM. They were more concerned about a catering order than the customers in their restaurant. Very unimpressed and extremely disappointed.

What can I say except they have GREAT BBQ. Yes, it’s a chain — but the BBQ is GREAT! We’ve gone there often. You can get gift certificates at Costco and save a few bucks, too!
You go in and order at the counter. You pick your meat (s) and sides and get a couple of really good rolls, too. Favorite sides include the mac and cheese, green beans, mashed potatoes, and waffle frys!
For dessert, be sure and have an ice cream cone! The price is GREAT — they’re free!

Nice warm Hoagies with fried okra on a cold rainy night. Meat is tender and sandwiches are good. Good but slow service and free icecream after dinner.

Dickeys Barbecue Pit, everybody loves BBQ right? This is the type of place where you walk in and are happily greeted by the Dickeys staff and then the smell of BBQ hits your nose and your mouth starts watering. My wife and I stopped by to have some dinner, as I stood there in line I tried looking at the menu but kept getting side tracked with all the delicious options. I had some ribs, marinated chicken and pulled pork. Everything was delicious and seasoned just right. Service was quick and friendly. The floors, tables, doors, and counter were all clean, the trash can was almost full but at least did not stink. If there is anything I can complain about is our table; was one of those rocking tables that lean side to side as you lean on it to eat. Overall good place, we shall be back svery soon. Specially for the FREE icecream cone on our way out.

Overall a very forgettable experience. Child sized portions of bland meat. Way too expensive for the quality. The sides were pretty good, I had the baked potato casserole which should have just been called mashed potatoes, and the Mac n cheese; Good but not great. The service wasn’t bad. My meal was supposed to come with a bread and pickles but I got neither. Most definitely would not come back.

I have eaten A LOT of BBQ and this is really good not the best but it is pretty good the only down side is that they don’t have fries if they were to add fries to there menu then they would get my 5 stars

What a disappointment. Walked in at 6pm only two tables and hot as hell in there. Stood in line with only one person in front of me and the two behind the counter didn’t even acknowledge me at all. After standing in the heat for much longer than I should have another employee came slowly crawling out from the back and again no hello no I’ll be right with you no nothing. So I walked out and spent my money elsewhere.

We have to start out by saying I should have written a review long ago for Dickey’s but for some reason I always spaced out on writing it.
When we first started coming here we always got it to go with the usual order of chopped brisket and pulled pork with a random assortment of their side dishes. It has always been fairly good, well better than good because we go there quite often. This last time it was not even fairly good it was down right bad. When it came to the brisket it seemed like we got the short end of the stick with all the gristle, having the worst cuts all cut into one. The sides were actually good but they can’t go bad there because they are a chain. For their rolls they decided to short me on the rolls. Let’s just say they didn’t actually short me they just tried to pass store bought Hawaiian rolls in their own bag and not say anything. They do have delicious rolls because they are freshly made. When you buy a large to go order you want it to be everything you paid for, not a cold bag of old smashed Hawaiian sweet rolls. Also when you order a large order of fries don’t short me because you don’t want to have to open another bag of fries to deep fry.
I guess we will have to wait awhile to let them get all the kinks out, even though they have been open more than a year, whether it be the employees, managers or for some reason their shipments, that the employee I spoke to over the phone stated they haven’t received in three weeks. So your telling me that you not getting your shipment for that long falls onto me when I buy a large order and get shorted because your trying to cut costs and serve me other company’s products without telling me.
Hope this review helps.

Tried this place a few years ago and was incredible Unimpressed. Prices were high and serving sizes were child sized. Decided to pop in and give it another shot today. Walked in the door and was met with a terrible cluttered mess right at the front door. Like everything that should be in a storage closet far out of customer site standing there to greet you upon opening the door. Couldn’t even stand and look at the menu on the wall because everything was so piled you couldn’t get back there. Terrible! Forget it… I left… Btw for what I saw prices are still high and portions are still a joke.

I ordered ribs to go tonight — they turned out to be pretty horrible that prompted me to look at my previous positive review for here that was not written that long ago. The photo of the ribs I had on my first visit here proved to me that tonight was a horrible rip-​off situation. I got old, overcooked, dark, greying ribs on this date with no nice red smoke ring around them whatsoever. The flavor was terrible and they were small and flimsy. These should have hit the garbage can awhile ago but I of course was stuck paying for them.
Lesson learned — no consistency of product here as proven on this visit plus no pride re old food being served.
I’ll skip it next time.
** After reaching out twice to Dickey’s upon request after this review, they never bothered to call or write back. They just do not give a $%^&*!**

This place is horrible!
The food good, but the service is super crapy. All the workers that work there are super rude. I’ve been to this location a few times and this is my last time. The manager should really look at the people they hire.

Rickey’s does a good job making you feel they are not a BBQ chain restaurant. They have a smaller cozy, mom-​and-​pop feel and the workers are always very friendly and helpful.
The food comes out quickly and consistently tastes good. The portions are generous and the price is very reasonable. I’ve tried multiple items and never been disappointed.
It isn’t as good as some of the larger bbq restaurants or real mom-​and-​pops like Salty’s. But it’s a good place to go for a quick meal that will fill you up and not leave you wanting. I especially like the free self serve vanilla ice cream cone you can grab on your way out.