El Pollo Loco

El Pollo Loco’s food is great; the chicken is especially tasty, but their service isn’t very good.
When you order a salad, be sure to check your bag before leaving to make sure your dressing is inside. It seems they consistently forget to put it in the bag when handing it to you. The staff here seem to not pay very much attention to some details that really matter. Sometimes when ordering shrimp instead of chicken, you will still get chicken.
Overall, I give them 3 stars because the food is tasty and the speed of service is quick, but again, I had to dock them some stars due to consistent staff negligence.

ants all over this place
buyer beware!
i emailed coporate about the infestation and they just ignored me
go at your own risk

This place is close by, and I eat here with the $ 5 coupons frequently. Almost always the food is fresh and good. Service has always been pleasant. It is a decent value. And the wait is not long either. Grab a coupon out of your junk mail and give iit a try.

I received very rude service when ordering! On top of that the food was sloppy and didn’t seem fresh. Won’t be coming here again

I used to frequent this Pollo Loco many times for lunch, and was usually disappointed with their chicken salad, not once but several times. I kept going back because I believe in 2^nd chances (and apparently 3^rd, 4^th, 5^th, etc.).The corn was scarce, the salsa was all over the place, the mini tortillas strips were there some of the time, & the lettuce was filled up to only half the bowl. Don’t even ask me about the cheese.
I stopped going for months.
I recently went for lunch again, and happy to report their lunch bowl was a hit! I ordered the Mexican Caesar Pollo bowl – lettuce, tortilla strips, cilantro, cotija cheese & chicken along with tortillas and a drink for $ 5! Can’t beat that! Ok, so 14^th chance is a charm…

I felt sick after eating here. I was leaving for vacation so I stopped by, and the food didn’t taste fresh, other then the chicken. I got about 1 mile up the freeway and realized that I was going to be sick. Long story short, my 5 hour trip sucked feeling sick the whole way.
Also Soda fountain tasted absolutaly terrible. CO2 must have been jacked up.
I will never go to this location again. I do not reccomend going here.

El pollo loco is a great healthier option. No fried stuff here. Good grilled chicken with yummy seasoning. I like this location because despite the long lines they go by really fast. I always go drive thru.
One thing I wish is that the family meals came with a drink. Almost $ 25 bucks for a family meal with no drink? Pricey. We enjoyed it. Just grabbed a two liter on the way home. Everyone was full and there was plenty.
I also love their tostada bowls and the churros are amazing! I received about 5 coupons with very good deals with my order. I liked that a lot.
El Pollo Loco, 4 stars!

This is one of the faster El Pollo Locos in town (The Drive Threw Anyway)… It’s quick and the people are usually friendly… Only problem I run into is with the orders… They don’t always get it 100% right (But Often They Do)… They don’t really know how to disperse condiments threw this drive threw so you need to be as EXACT as possible when you order what you want… If you want Green be sure to ask for Green Salsa, if you want Red Ask for Red and so on… Because if you don’t… They just kind of put nothing in the bag and figure your OK with that… I always go with the Pollo Bowl here… I think they are GREAT… Girlfriend got the Chicken Avocado Quesadilla last time… Thing was VERY well done… Fresh and a very nice portion… As I mentioned earlier this is one of the faster drive threw locations in this chain I have found… This chain has a reputation for being a little slower than say a Burger King… But they make everything to order and the food always seem to be a lot fresher than at your standard Fast Food place…

Went by the drive thru asked for SHRIMP avocado tacos, asked them to place cream and cheese on the side.
At the window I had to re ask them to give me the cheese and sauce in the side.
I arrive home and guess what, I got chicken avocado tacos!!! Not shrimp! HORRIBLE.
Listen people listen!

The food is good when they can get it right. My order is always wrong… My coworkers also have the same problem. I try to stay away from the California location.

While this place seems always busy the food here is pretty good for fast food. The people here are consistently great customer service on par with sit down restaurants. Mirna Escobar was extremely nice and made me feel I was at a family diner and welcome.
I love the build your own bowl there, chicken thigh double meat avocado beans rice corn with guac mmmmmmm

Excellent food and excellent customer service, highly reccomened.

This location has the rudest employees I have ever encountered. We had a bad experience here and the drive thru attendant was rude to my husband so I called the manager. She was so apologetic and said to just keep my reciept and bring it in next time I came in. So I thought I’d give them a second chance, they couldn’t all be rude there right? Wrong! I gave the cashier my reciept and told her what the manager said and she basically called me a liar. She said the manager I talked to is now on vacation and won’t be back for a week. Then gets the «general manager» out to the front to ask me what I wanted him to do for me. I said never mind I’ll eat somewhere else that has some customer service. I remember a woman named Lupita that was the manager at the white lane location who greeted everyone with a smile and always remembered who we were and asked how we were doing. California Ave location needs to follow her example and be glad they have customers so they can have a job.

For a healthier option, El Pollo Loco is the place to go. You can see them at the back grilling their citrus marinated whole chickens over an open flame. If we go to family potlucks, then many times we will stop by El Pollo Loco to pick up some chicken.
I’ll stop here once in awhile by myself for a quick bite. Usually, I’ll just get a few of the Chicken Taco Al Carbon from their Loco Value Menu. It’s cheap, and it’s good. They are little tacos made with two corn tortillas. Inside is the chopped chicken, diced onions, and cilantro. I’ll add some salsa from their choices at the salsa bar. For dessert, I’ll have the caramel flan.
Pretty much everything that I’ve tried here is good. So if you want some healthy fast food, then head on over to El Pollo Loco.

Ok, it’s official and I am sure you can tell my my numerous check-​ins that I really dig El Pollo Loco. It’s cheap, fast, good, and blows other fast food chains out of the water. I feel it’s more healthy too!
Some of my menu go tos:
–BRC (beans, rice, cheese) burrito. So simple, so damn delicious!
–Pollo bowl
–Tostada chicken salad
–Chicken tortilla soup
I did try their new shredded beef tacos. I took one bite and threw the rest away. If it’s not chicken then it’s not worth it.

Are you hungry, don’t have a lot of time, but can’t quite bring yourself to choke down yet another fast food burger? Then this might just be the cure for what ails you! El Pollo Loco has a number of heathy meal options, many of them surprisingly affordable.
The core of El Pollo Loco’s business is flame grilled chicken with a tangy citrussy marinade. You can order meals with 2 or 3 pieces, specifying light or dark meat, with a choice of sides, or you can order burritos, tacos, bowls, or salads,
My favorite thing to order is the skinless chicken breast meal which comes with steamed veggies and a salad, but my mom loves the pollo bowls (minus the beans).
Their tortilla soup is particularly good, too! Way better than fast food good.
The drinks are refillable — same visit only, of course.
There is a small outdoor seating area, but it faces California, which is a rather busy street, so it doesn’t seem like it would be that pleasant an area in which to sit.

I know what you’re thinking… what the hell was he doing in Bakersfield? Well my friends, my parents live in the Sequoia National Forrest so Bakersfield is a good halfway point to grab some grub and let my dog out to do his thing.
The Crazy Chicken is my favorite fast food joint and is a somewhat healthy option compared to the others. I always get the four piece meal with corn tortillas, Spanish rice, and pinto beans. Call me a gringo if you will, but there is something fun about covering the table with a ton of salsa, limes, cilantro and other random goodies to make my own tacos. Sure beats the hell out of waiting in line at the In n’ Out on Panama too. Cheers

Tastes like the other El Pollo Locos… the patio is right up against the roadway and very windy, not enjoyable.