Jiffy Lube

Careless service and rude customer service. They over-​screwed oil pan bolt, then oil started leaking. I had long drive, did not noticed, Engine overheated due to no oil. When I asked them, they rudely said «we told you verbally». They wrote down even tiny things on paper, like blinds and air filter needed to change (they are pushy to have it). So they give these tiny things in written but they tell you verbally serious things like oil leaks and loosing oil-​pan thread. Called corporate office and they did three way call, result was same (I was verbally informed, which they never did and by law they have to given in written)
They blew up my engine, oil pan. Be careful, next is not you.

I stopped by last week for an oil change on my ’05 Ram 1500. Since the miles are getting up there I use synthetic oil. I had the choice between that and the dreaded Pennzoil… anyone who knows anything about cars knows not to use that crap.
Anyway, that staff at the Oak Street Jiffy Lube were all very friendly. They checked all the fluids and recommended various up sells which I declined but they weren’t pushy about it like other shops are. I was in and out in 15 minutes for $ 87. That’s about what you pay anywhere for full synthetic.

I took my sti here .fast forward people inform me about future services even though I knew about them. and give me $ 10.00 dollars off the change and did my front brakes cheaper then any other place for 159.99 maid’s wanted 249.99 … No TV was on or coffee and the office was a little hot… but for the price and services I was happy they showed me my new oil and old brakes

This place sucks! I went in here to start doing business with them and they did not have an oil filter for my 2014 full size Chevy truck with a V-​8 engine. HELLO– this is Bakersfield a farming and oilfield community. At any redlight in town there are half a dozen or more trucks like mine at any given time. They did not offer to go get one either. I thought «OK shit happens– I will still give them a try». So I go in to ask them about changing the oil in my hobby car, and the guy tells me that they do not put the type of oil I use in cars such as mine. I told him I would pay extra, by the quart whatever. He was pretty sure I did not have a clue-​and the break-​in oil I was requesting– 10w-​40 conventional is not some exotic hard to find serum. I finally just told him“look here, I am sure you know lubricants, buy I KNOW MY CAR!” The oil I am needing is the oil specified by my engine builder until break-​in is complete– then we can go to synthetics.
Anyhow customer service is not important at this location. I have ditched this shop for good.
They are one mile from where I live, I now go to a place one mile from where I work.
GOOD RIDDANCE! All I needed was a no Bullshit oil change for my personal car. When I changed, I took two company trucks to the other place too.

The Manager here was wonderful! He showed me what he was doing as well as explained. I need a repair done and his price surpasses what I was quoted near my home. Next time Im in Bakersfield and need car repairs or oil change, his shop will be where I will go. Thank you for your honesty and not trying to cheat me because I’m female!!! All the employees were pleasant like the enjoyed their jobs!!!

This place has it all!!! From good employees to great pennzoil goodies… blew me away!!!