Ordered a pizza at 5pm online that should have been at my place by 6, its is 7:10. I called at 5:58 to check on my order and they couldn’t find, but magically did, called back at 6:45 to cancel. As i was driving to get a pizza from another location, they drove up with apparently my cold pizza from my original order time of 5pm, with the wrong soda. As cold as my pizza was lets me know it has been sitting since the online appointment time of 6pm. Cold greasy pizza its whats for dinner. Needless to say, I have since deleted the pizza hut app., and will be just driving around the corner to grab personal pizza from out local boss pizza ! My fault for trying to have a lazy sunday of netflix and delivery pizza
Chantel D.
Évaluation du lieu : 1 Bakersfield, CA
Idiots run this place!!! I feel sorry for the kids who drive here in many ways, but in other ways, I do not. If you deliver pizza it should be YOUR responsibility as a driver to know the route. It is the Managers fault that the drivers are not informed. I have received so many cold pizzas from this place it is unbelievable to me. I have one time received a hot pizza and it was from a very hard working guy who jumps fences if he can’t get in. He does whatever it takes to get the pizza to his customer. He is always prepared with parmesan, peppers and napkins as well. I wish I knew where he was because I would only ask for him to deliver my food. This location is not well run.
Katie F.
Évaluation du lieu : 4 Bakersfield, CA
I ordered online and my food was not ready when they said it would be but it was really good and I got a ton of food for a good deal with the $ 5 menu. I got 2 med pizzas and a tray of pasta and a double order of bread sticks and cinnamon sticks for $ 25. And it was all super yummy. We don’t usually order from pizza hut but we will for sure be back!
Josh P.
Évaluation du lieu : 3 Bakersfield, CA
Ive had good and bad experiences with this place. If you order online its kind of an annoying website. I have dined in at this spot a few times and I love the pizza but the environment is such a bore I feel like that’s why its always empty inside. I ordered chicken wings and it took about 50 minutes to come out and instead of the employee being apologetic to us she was just rude and seemed not to care.
Jordan R.
Évaluation du lieu : 3 Bakersfield, CA
We live around the corner and our pizza comes cold sometimes. The toppings and sauces/drizzles has been mixed up. It’s okay for something quick.
Liss P.
Évaluation du lieu : 3 Bakersfield, CA
Michelle and Ashley(cashiers) were very courteous, however, the cost of $ 29 for a medium and a large pizza was exhorbant for the end quality. I would have given this restaurant 5 stars, because the interior was really clean, the employees were very nice, and the time it took to make the pizzas was quick. Here’s the however: the fountain soda was flat, and the pizza. I ordered(Med Supreme and Large Bacon Filled Crust had hardly any sauce that the pizza tasted dry and bland. Ashley was very apologetic. The manager offered to make it right, but I figured they could just provide some side sauce and the pizza slices could be dipped in the sauce vs. Throwing the pizza away and starting over again. My takeaway: The overall experience was a positive one even with the snafu. I would recommend eating here. But make sure to let the cashier know that you don’t like dry pizza, and I’m sure they will make sure enough sauce is used when making your pizza.
Mandy A.
Évaluation du lieu : 1 Bakersfield, CA
Usually we try to avoid ordering from pizza hut… A reminder why.
Tyler M.
Évaluation du lieu : 4 Toronto, Canada
I was here last night, and it seems like my experience was better than that of most people here. The cashier was patient while I decided what I wanted. They told me my order would be ready in 15 minutes, and it was ready in 15 minutes. The special requests I had put in were all done correctly, and it tasted alright, but the crust portion was sweeter than I have experienced with Pizza Hut in the past. Nevertheless, it didn’t ruin the taste. I forgot to pick up my 2L soda with the combo, and they ran into the parking lot to tell me; they didn’t have to do that.
Carlos C.
Évaluation du lieu : 5 Bakersfield, CA
This Pizza Hut is great. I come in every week and order quite special orders like pizzas with more toppings than allowed on the system or specialized wings for dine-in. The orders are finish fairly quickly. They are generally friendly and hassle free with their guest service unlike some other Pizza Huts in town. They tend to really go out of the way to make my experience as great as it can be. The managers there are really on top of their work. I’m not too picky on salad bars and I go there to socialize with friends and my girlfriend cause its closer to home than other one. They always have the tv which is great for the wait. I give it a solid 4.5!
Miranda G.
Évaluation du lieu : 2 Bakersfield, CA
We order a pick up pizza in here maybe 2 – 5 times a year. Never go inside and eat! We walked in once and the place looked old, dead, not lively, no salad bar, we turned and walked out. Years ago I remember Pizza Hut being the best! Salad bar, going there after church. Not now… Remodel and update the place. Put some music in there, and put your salad bar back. Then maybe we will return.
Roni W.
Évaluation du lieu : 1 Bakersfield, CA
This is my first Unilocal review. My experience was so bad it needs to be shared… It’s a Friday night, pizza sounded like a good idea… Call an order in. They tell me to come in about 30 minutes after we hang up. I get there… And sit. And sit some more. And sit a little more. Finally an hour after they told me to show up, my pizza is ready. Cool. Take it home. It’s cold. Mediocrely tasteful. And the icing on the cake was the hair I found on it. Wonderful experience for $ 30 and time wasted.
Michael K.
Évaluation du lieu : 1 Bakersfield, CA
I give this location ZERO stars. We ordered online, they received the order and even called to verify the crust type. We missed the call so they left a message. No mention of canceling the order if we didn’t call back. Well, they cancelled the order and never told us. We found this all out when we called, 90 minutes after ordering!!! The manager was absolutely no help and didn’t seem to care. Terrible, which is why we don’t order pizza.
P R.
Évaluation du lieu : 1 Bakersfield, CA
Pizza Hut has great pizza, I know because all the other pizza huts in town taste great. But this place is over-ripe for improvement. Delivery drivers that don’t know where your address. People that can’t interpret an Internet order(which only requires reading skills). But that’s only if they don’t call u back to let know they are out of everything. And on top of it all they get pissy if you call them on their B.S. Howz about you individuals at the Hut on Chester just call me, tell me that my order will consist of whatever leftovers you have, it’s gonna be cold and by the way it will take you 90 mins to get it and it will taste like the stuff you scraped off your shoes. Thanx guys, for ruining Pizza Hut for me. Your plan worked.