Macy’s

Today most of the «price check» machine were down… little bit inconvenience! On top of that lots of cashier were out, so kinda hard to check out.
Otherwise the price is Great:)

I recently move here from DC Metro. I went to Macy’s to use gift cards I had received as going away presents. I’ll be honest and say up front that I have not been happy with Macy’s business practices for a few years. In fact, I closed my Macy’s account last year out of frustration with their dwindling customer service. Back to this Macy’s, I was very happy with the person at the Clinique counter. I’m not going to mention her name because in our conversation she mentioned how her coworkers were «not very bright.» I agree. As I walked through the rest of the store, I heard employees at the jewelry counter and in the clothing section using vulgar language, including racial slurs and curse words. I’ve never regretted closing my account like the Macy’s rep from Texas assured me that I would. This latest trip to Macy’s proved even more to me that there’s really nothing left there for me anymore. Sad.

I usually get chestnut but sale rep convinced me to try something new. Bittersweet. Not so bitter but oh so sweet. I like.

I wish Macy’s wasn’t so much of a pain to wade though in Memphis. This place gives me a big honking headache just thinking about going into. No one will ever help you. You will be left on your own to battle against all the unorganized racks of clothes and other disgruntled customers. Don’t bring a stroller and think you will get anywhere. Don’t bring an average size woman because it’s all about petite, plus size, or juniors. Don’t bring anyone with short attention span. Do bring the excedrine and maybe a flask if you must be in this dismal place.

Today was one of my best visits to Macy’s ever. I had to exchange a couple of outfits that were purchased for my daughter for thanksgiving. The cashier was very polite and friendly.
Macy’s didn’t have the same outfits that were purchased for my daughter. They were going to be too big. They did have some other adorable outfits. I got one for my daughter that will fit her and be precious for pictures of her first Thanksgiving.
I hope in the future when I shop at Macy’s that all of the employees are as sweet as the one that helped me today.

Helping wife shop and the clothes sizes are mixed all up, not very organized at. I would give the dress sextion a total make over. Honestly I have seen better organized flea markets.

Erika Green at lancome is the best makeup artist ever and not to mention sweetest!
This macys isn’t the biggest but I feel like for the space they have, it’s a pretty good selection!
Plus they’re always having some sort of sale.

I’ve been a long time Macys customer of over 30 years until today. I went in to the mens department to buy a Ralph Lauren Polo shirt that was on sale for 59.99. On the same sign as the advertised price, it said to use your Macy’s card to get an extra 15% off of the item, so I decided to buy it. Mind you, these 15% signs were on several of the Polo racks. I got rang up and the girl said it was $ 59.99. I asked her why I didn’t get 15% off. At first, she thought she did something wrong, but it didn’t work again, so she got her manager over.
The manager (a blonde woman in her mid 40s-​50s if you go there to see who it was) was extremely rude and said, «I didn’t put the sign up,» shrugged, and walked away. When I asked her why I wasn’t getting the discount, she again said that she didn’t put up the sign and that was that! This is false advertisement!
I ended up not getting the shirt there and went to Dillards across the other end of the mall and got the same shirt. I ended up paying $ 59.99, but it was a principle issue.

Pros: lots of sales and helpful people. They even price match the current
price if you give them the web ID to verify at the register. Variety of departments including petites!!!
Cons: after a sale, you’ll realize just how messy other customers can be since things are strewn all over the place and in the wrong racks! But that’s inevitable.
Overall not a 5 because it’s not as big as other Macys so I tend to have to order my size a lot. Also wish they were like Target in having the same price online and in store. Though I do love that shipping is waived for orders $ 50+ before tax or any coupons!

I live for sales and with a purse crammed with coupons I still run to the Germantown Talbot or Dillard’s for better quality.
Good for makeup specials but clothing for plus sizes tends to be not made of cotton, silk or wool and very ugly floral predominates.
I didn’t see any Ralph Lauren or Eileen Fisher or Eileen West. Leather jackets are PVC at leather prices.
I have scored a few Coach bags on sale. They have tables full of purses in every color right now from house label to MK and Coach.

Sales are fun. Selection is good, not great for what you would expect at a Macy’s. Personnel are helpful and pleasant.