We visited on Saturday Feb 6 for the last time. I wasn’t going to review, however after having excellent service At the last 2 restaurants we’ve gone too, people deserve to know how bad it was! We got seated at 712, didn’t see our server until 728! We ordered waters, cokes and our food orders(salads and chicken entrees) and waited until 742 to receive them. Now I understand it’s Saturday night at 7pm but there was at least 4 open tables that I could see in our section alone. Our entrees came out rather quickly, even before the salads(because we never got those). The food was brought out by another team member, our server never came back to the table until 835! When he arrived with the bill, we handed it right back to him with a coupon. He came back and dropped it off and told us to have a good night. He didn’t even apply the coupon! We had to track down a manager bc he was no where to be found. The manager sent him over with 2 free dessert coupons and an adjusted bill. He said, «you probably think I’m incompetent but I’m not, my manager wants to talk to you» well needless to say, the manager never came and we didn’t see him again. I have those free dessert coupons to other people in our section. I won’t be going back, I used to LOVE this Friday’s location but it’s really gone down hill lately. It’s sad with so much competition around because the food is always great!
Jennifer H.
Évaluation du lieu : 1 Aurora, IL
Our family has not been to TGI Friday’s in a while so we decided to have it for dinner one night a couple weeks ago. We arrived around 6pm and were immediately seated. Then the wait began. We waited for 15 minutes without anyone paying any attention to us at our table. There were a few servers around our table waiting on other customers, but not one of them approached our table to take our drink order. After waiting we all put our coats back on and left. The greeter at the door(who sat us) said to have a good night. We went to Chili’s instead and had a much better experience.
Sue B.
Évaluation du lieu : 2 Batavia, IL
Went there tonight, the greeter at the door had no personality, but he was just a kid. The waiter took forever to get drinks, and took him forever to follow up on our drinks, and order. Plus the food was awful. They did away with the good steak so ordered the burger, and it was overly processed like McDonalds. I will never go back!
George C.
Évaluation du lieu : 4 Aurora, IL
We had a guy server who would repeat our orders and came back as fast as he could(even with his other tables) i had the jack Daniels burger which was amazing. Appetizers came quick but the food took a while but it’s food. Good food isn’t gonna be rushed which i like so the guy made sure our needs were met with refills. First time at that location which in my opinion was better than the one on route 59 in Aurora. I work with food a bit myself so when someone at my table would say something that didn’t make sense i would tell the server differently which i saw he gladly appreciated. I try to act professional at sit down restaurants than the real professionals who tend to act like very unprofessional babies(When they’re grown *** people). But i do recommend this place. Thanks for reading if do.
Jose P.
Évaluation du lieu : 4 Aurora, IL
The food was good our waitress was very nice. Up to par with any other Friday’s chain. I had the jack Daniels steak and chicken it was very tasty. It seems like their entire jack Daniels menu you can’t go wrong with. Tried the crispy caesar chicken wrap on my last visit. It was very good i had it for lunch as a lighter choice.
Ben C.
Évaluation du lieu : 2 Geneva, IL
Went there last night with my family. I decided to try the all you can eat appetizers. I got the chicken wings. My daughter got the baby back ribs and my wife got something else. My wife said her meal was ok, my daughter loved her ribs. Yet she asked me to try the coleslaw. It was terrible. Tasted wrong, can’t explain it. My chicken wings had too much breading around it. I like my wings without breading, yet this is the way it came. I tried three different sauces. Sauces were good, yet you need a whole bottle of it to disguise the flavor of the chicken and the breading. I did not feel well the rest of the night and even today as I sit here and write this review. I do not know if this was the cause or not. Anyway, did not like the chicken appetizer. Service was great and could not get better service.
Bob P.
Évaluation du lieu : 1 Geneva, IL
I love being carded at 39. When it’s a day after your birthday and your driver’s license is expired by a day you need to check your policies. I also watched the day bartender(petite girl) card a guy that was clearly fifty years plus!?! This is the reasons theses once fun chains are now dying a slow death. Twenty four hours doesn’t change the fact that I’ve been old enough to drink for eighteen years!
Cooper P.
Évaluation du lieu : 4 Downers Grove, IL
For a chain restaurant this place rocks! We go here about once a month and could not be happier with the food, the service and always glad that the manager on duty always stops to see how our experience is.
Caitlin B.
Évaluation du lieu : 5 Geneva, IL
Jon and Andy were awesome bartenders! Great margaritas and cosmos! Very friendly atmosphere and very attentive service. The food was tasty, we had the Yucatan salad, Cobb salad and burger. All over great experience.
Dave Y.
Évaluation du lieu : 4 Sycamore, IL
Glad we didn’t read a lot of the reviews before coming. We went in on a Saturday for lunch. We were seated promptly and almost immediately a friendly waitress appeared to take our drink orders. We quickly looked at the menu and ordered a flatbread spinach appetizer. It was great. Don’t really remember the sandwich my wife ordered, and I wish i did because she really liked it. I got a Bleu Cheese Burger that was not only excellent, but a fairly hearty size, and I am a big fairly big guy. The fries we both got were OK, however I am not a really big fan a fires so not the best judge anyway. The waitress checked on us just the right amount and my glass was never empty. We both got desserts, and were not disappointed. The portion were big and we started to regret ordering two desserts rather than splitting. It has been a while since we have been to a TGIF, mostly because there is not one near us, however we will be back and would recommend this one without hesitation.
Heather B.
Évaluation du lieu : 4 West Chicago, IL
Our server was very friendly and helpful. My party and I left full and happy with the lunch menu. And later in the afternoon my sister yelled at me that the«fried green beans were yummy!»
Stephanie R.
Évaluation du lieu : 1 St. Charles, IL
They changed the recipe of the potato skins, which have always been a classic of theirs. Now the cheese has been replaced with something akin to cheez whiz and are coated with some crispy beading reminiscent of an onion ring. They have ruined one of their signature items, after more than 20 years of success with it!
Susan D.
Évaluation du lieu : 2 Aurora, IL
Very disappointed in our waitress. Started our OK, but then she disappeared for a long time and forgot to bring my daughter her birthday sunday. We probably won’t go back.
Julie H.
Évaluation du lieu : 2 Aurora, IL
Just had lunch here, pretty frustrating experience. Started within 1 min of walking through the door. We asked for a booth, but were repeatedly told it wasn’t allowed for fire safety bc we needed a high chair also. It took talking to the manager for this happen– apparently we simply needed to be moved across the restaurant where there was more aisle room. Why not offer a customer this begin with?! 2nd issue, why on earth would you give a preschooler mac and cheese in a ceramic dish that is scalding hot? It was so hot that even after sittting there 20 mins it still almost burned my mom putting it into a to-go container(bc of course he couldn’t eat this incredibly HOT food). We won’t be back, not family friendly!
Kate H.
Évaluation du lieu : 4 St. Charles, IL
TGIW! My fiancé have been trying to go to more«normal» restaurants(TGIF, Chiles, etc) and I haven’t been to a Fridays in literally over 10 years and I’m quite impressed! We started with the Jack Daniels sampler and everything was super tender and tasty! We then got the 5 course tasters, and everything was tasty as well. Service was spot on and everything went smoothly. Not too bad!
Justyna S.
Évaluation du lieu : 4 Elgin, IL
I like this place a lot!!! stuff is always friendly and nice, no complains, food always good and usually not long period of time of waiting for food :) pretty good place to eat
Lucas C.
Évaluation du lieu : 2 St Charles, IL
Service was good, but it took a while to get our food; understandable for a party of ten. The only food that was edible were the burgers and pretzel sticks. Everything else was utter crap.
Nikki T.
Évaluation du lieu : 3 Geneva, IL
So I’m going to be honest, my boyfriend and I are regulars at this Friday’s. We come in and we sit at the bar and goof around with the bartenders who we have become friends with. We first started coming to this Friday’s location for the trivia nights they had every friday. we would get a big group of people together and play. The trivia was a ton of fun! The actual food was not the best but not awful-just the average chain restaurant food. Now lets talk about the real reason why I just cant give this location any more then 3 stars… the wait staff. They are just terrible! Some of them have attitudes while others seem to have ADD and can forget they even have tables. We had one waitress that had her new born child at a table and refused to help her tables! It was crazy… Next time you head up to this location, sit at the bar. The bartenders are the complete opposite of the wait staff. The bartenders are very personable and make you feel super comfortable. They really take care of you and make sure you have everything you need.
Tom K.
Évaluation du lieu : 2 Darien, IL
When we arrived at the restaurant, we had a brief wait(about 5 minutes) for a table. This was on Saturday night at 7:30 pm. When we were seated, we were given a menu and told that the Jack Daniels specials were highly recommended. It took quite awhile for the waiter to arrive, so I started checking out the menu, and quickly noticed that about 80% of the menu was«Jack Daniels» specials. JD ribs, JD chicken, JD steak, and yes, even JD dessert! My recommendation — if you don’t like Jack Daniels, then this restaurant probably isn’t for you. I ordered the Jack Daniels chicken and shrimp. It was average at best. The service was below average. We were never asked for drink refills, never had any water at our table, and our check was given to us before our dessert was delivered. They waiter didn’t even provide us with napkins for our dessert. This is pretty much what you can expect from a suburban chain restaurant. Average food, below average service. However, if you like Jack Daniels, this is the place to go!
Caroline M.
Évaluation du lieu : 4 Aurora, IL
I’ve been going to this location for a while. Generally, you never have to wait in line. The bar is to the left when you come in and general seating in the right. Wait staff is very nice and we generally don’t have any problems. Plus, if you do, just call corporate and they figure everything out for you and send you a gift card. But, I’ve never had a problem(that I can remember) at this location.