Muscle Maker Grill

They now have a meal plan (that’s pretty affordable) and sweet potato fries! Although their dine in meals
Are pretty expensive, I’d go with the sides and a protein shake.

2 stars for two reasons. The food came out fast and the food was good. But the little girl who took my order needs to change her attitude. As someone who works in the restaurant business if my cashier or hostess showed that they would not be working for me. Good food does not help bad service. Greeting her and not getting a greet back with a nasty look on her face. I will find somewhere else to eat before I go back into this place.

Eat Healthy, Lose Weight!
Those of the buzz words of almost every New Year’s Eve resolution. So to start the New Year I head over to the usual lunch spot. Only today I made a right turn into Muscle maker Grill instead of the usual left turn into an unspecified number of guy’s burgers and fries.
This location was quiet, I arrived shortly before noon and the place was empty except for the three staff members. I should note that all of the staff members were proudly sporting there «As seen on Undercover Boss» shirts. The menu can be a little overwhelming so to prepare myself for my first Muscle Grill experience I actually went to their website first. Unfortunately it was still a little overwhelming so I went the safe route with one of their special plates. They have a menu of the special plates posted by the register.
They had some decent choices to pick from, the Biggy, a lean half-​pound burger wrap, the Big Easy, a Cajun grilled sirloin steak salad, and my new personal favorite, the Grilled Sirloin Steak Plate.
The Grilled Sirloin Steak Plate came with lean pieces of grilled sirloin steak, their zero-​carb signature sauce, thinly sliced turkey bacon, fresh tomatoes, and scallions served over a bed of brown rice. The presentation was beautiful and the taste was even better. I was a little hesitant coming in worried I wouldn’t have enough to eat. No way. This plate filled me up.
The only disappointment was that they did not serve tap water. That’s usually all I look for to go with my meals. The cashier said the cold water was turned off and they only had hot water but I could buy a bottle of water if I wanted to. That was a little weird. I was tempted to go in the rest room just to see they really did only have hot water to wash your hands with.
Overall I had a positive experience at The Muscle Maker Grill. I liked the selection on the menu and the execution was right on target. I would recommend The Muscle Maker to my friends and family.

Longtime patron, but I’ve had enough. There food is usually both tasty and healthy, so I gave them multiple chances.
If you are looking to customize your order at all, I advise that you stay far away from this Muscle Maker. The customer service is atrocious. Last year, there were a few very friendly girls who worked the register, but the current one is horrible (according to the receipt her name is Brianna). No manners. A bad attitude. No help whatsoever.
I love their Texas chicken nuggets, but sometimes would prefer to have that chicken on a wrap. So, I request the following: chicken, Texas sauce and lettuce on a wrap… easy, right? Nope. I’m forced to choose a wrap from the menu and then customize my order from there. I choose the BBQ wrap, but then reiterate that I instead want Texas sauce.
Guess what I get back? A wrap… with BBQ sauce on it!
If it happened one time, I would chalk it up to an honest mistake. But this is the fourth time in a row my slightly customized order was wrong. Another time, they gave me the wrong sauce, I called them and asked for a replacement. They offered to replace the wrap, but would not replace my side order, too. So, I had to eat my baked potato, then drive 10 minutes to pick up the rest of my meal. Makes plenty of sense! Oh, and when I got what was supposed to be my Texas wrap, there was NO sauce whatsoever. I spoke to the girl on the phone. Told her I wanted Texas sauce. She confirmed. Hung up. Then, I guess she didn’t tell the cook, who works about 10 feet from her, how to make the wrap. What a disgrace. No effort. Pure laziness.
There were two additional episodes of this, including a 10-​minute standoff on the phone, when I was told I had to pick something off of the menu. It’s a wrap with three ingredients. Charge me the $ 10 and tell the cook who is standing behind you what to put on it. If it’s too much of a struggle to print out an accurate order, pick up a pen and write it on a piece of paper.
Show me SOME effort.
I’ve wasted far too much money and time, and have dealt with too much aggravation to ever go back.
I am done with this Muscle Maker.

Horrible attitude from young dark hair lady who takes the orders, no greeting, no thank you.
I asked for Turkey Salad and specifically asked if its not spicy at all, and guess what it was so spicy that I had to ran to get water after it.
Interior design is nice.

@Sonam…I have to agree with you! I ordered the Sante Fe wrap and the chicken was very dry! I usually eat at the muscle maker grill in Woodbridge, NJ. Was passing by so I figure I’ll have a bite… BAD idea! Woodbridge here I come!

Front desk girl… Relax that baby attitude of yours princess, working on the back roads of Bayonne, with parsley or similar herb in your teeth. $ 14 for my lil sandwich/​cucumber /​powerade combo Food; OK not sure how the cheddarish substance and turkey bacon are healthy but ok, i was starving. Cucumber salad was a gutted cucumber with ONE sliver of red onion in it, no seasoning at all except possible an essence of a lemon that someone squoze from across the room. Delivery/​clean up dark skinned guy… U ROCK!!!

Worst restaurant ever. We ordered beans over rice and serving size was like one big joke. Taste was so pathetic you wonder why would anybody ever want to eat out.
Highly dissatisfied with my experience here. Never ever again.

I’m not sure what happened to this place. The food always tastes microwaved, the chicken dry and rubbery but the staff is always friendly and that has to count for something.

Wow! Talk about improvement. Heard they changed ownership or management, whatever it was I’m so far impressed. I Usually stop in every once in a while when I’m on my way home after a quick workout at NYSC. Fav items are the Rocky Balboa wrap and the Arizona entrée (both are always great) but I always thought the staff could improve on friendliness. That has apparently changed with friendly new faces and a much cleaner interior. Nice job guys, keep it up and I’ll be in more that twice a month…

Frequent eater here. Definitely a good place to hit up after a workout at the gym. But even if you wanna grab a quick meal and not feel guilty, definitely come here.
They’re very friendly and provide good service, dine-​in or even take out.
Just today I called at 7:53pm and called to ask what time they closed. They replied at 8pm but we can still take your order. I got there at 805 and they had the food ready.
These guys are awesome!

Horrible customer service. Cashiers always have a nasty attitude and are unhelpful when asking questions about the menu. Food is alright but not as good as other places.

Food is great. Price would be considered over price due to the serving portion. Only two stars because I’ve been disappointed couple of times driving to the place just to find it close at 5:30pm. It was a weekday and they were close but the sign says «Open».

A great place to get food and all food is really healthy. You should go and eat there especially if you are trying to eat healthier or are on a diet!

Had a great experience! Great customer service from the owner Tejas. Had dinner here with a friend, will come back because of the customer service! Thanks

Been to MMG twice and the food is spot on. There aren’t too many options out there for healthy or low fat food that’s good. I got the European wrap, it’s great. Another time I got a protein shake, so good. I diet so I can’t get pizza and burgers. Expensive? Yeah, but like I said, not many choices out there for dieters or the health conscious.

NYSC is right next door. Perfect spot for after workouts. Very tidy. I usually order the Tucson. Really great management and staff.

Let me start of by saying I do like the food at Muscle Maker Grill. My go to dish is the Arizona. Who would’ve thought turkey bacon could be so delicious? When I’m in serious diet mode, I go for their grilled chicken with broccoli. I’ve tried other things, and for the most part it’s okay. The other items on the menu are nothing to write home about, but since it’s the «healthier» option compared to the Sonics, Five Guys, and Panda Express next to it, I like to go here before the gym. So as for the food, I’d rate it 3.5−4 stars overall.
So why the drastic drop in rating? Well, I came here before my workout session to grab food since I know they close fairly early. We walked in before 8:40 pm. We didn’t even make it through the door when the girl says, SORRY WE’RE CLOSED. That sucks. So I look at their hours on the door and it said they closed at 9!
Now I’ve worked at a bunch of restaurants and bakeries during college, so I understand the frustration when a customer walks in the last minute. 8:55, and I already feel bad, because I AM pushing it. BUT 8 FREAKING 40? That’s 20 minutes (actually more since it was 8:37 when I opened the door). It takes less than 10 to make a dish.
Mind you, I traveled 25 minutes to even get here. I was so annoyed. I won’t be coming back to this location.

I can’t see paying $ 10 for some lettuce, chicken, peppers and some shredded mozzarella. I know it’s healthy but that doesn’t mean it has to be boring! I’ve tried a few items and haven’t really been impressed. Better off cooking at home for a healthy meal.

I order from here all the time. The people on the phone are pleasant to talk to and the food always arrives quickly. This is my go to delivery spot — tastes good and is healthy to boot. When I don’t feel like cooking something myself at home, it is always my first choice.
The Arizona is really good. Brown rice with turkey bacon, chicken, chives, and their signature sauce. The Santa Fe is another favorite, which has the same ingredients plus red beans in a wrap. Everything we have had from here tastes good and is good for you. I see why it is one of the fastest growing franchises in the US.