Texas Roadhouse

I LOVE Texas Roadhouse but unfortunately had the WORST experience at this location. We called ahead for a party of 9 that included 2 children and a high chair. The manager warned us she would have to «put two tables together» and it would be 15 – 25 min wait despite calling ahead (on a Thursday). We end up waiting for over and hour only to be shown to two booths, which would have been fine being separate had they not seated 6 other parties while we waited for an hour with small children. The manager came over after we expressed our dissatisfaction and instead of being apologetic she claimed she «never said that» and basically accused me of lying about what was said and «had I told her I had three kids we could try to squeeze into their 8-​top» no apologies for my wait-​just sass and trashy attitude. We received one basket of rolls for one table, no cutlery and waited another 20 min with no waitress to take our drink orders before walking out. We did receive extremely mocking, sarcastic and patronizing «Byeeee!» from at least 5 other crew members as my husband, my in laws and all my children left. I’ve never received such poor service or attitude. This place has gone way downhill. Going to the one in Middletown from now on. Wish I could give it zero stars!

Love this place! Steaks are always cooked right, burgers are HUGE and delicious, Prime Rib is AWESOME… AND. Fall of the bone ribs are arguably the BEST chain restaurant ribs ever! Servers here have always been prompt and helpful! My drink never went empty! Sooo… why only 4 stars? The music is loud… Maybe Im old or something, but its hard when you cant hear yourself over the music… Otherwise, an AWESOME steak for a reasonable price!

I have been going to Texas Roadhouse monthly for years. I have gone every year for about the last 10 years for my Birthday. We call like every year to get reservations. But this time they say they can not sit my party until after 9 pm. Absolutely horrible. I will be finding a new favorite place to visit. Very disappointed. Won’t be back.

Awesome been living here for years you’ll love it for the peanuts right on the floor like you’re in Texas nice atmosphere

I really thought I would have heard something from Texas Roadhouse by now.
I never heard anything from them.

This Is The First Time For My Husband & I Both Eating Here. The Food Was Absolutely Delicious, We Both Picked Out 16oz Ribeye Steaks that were cooked to perfection. Our Waitress Taylor was very Pleasant, Courteous and Attentive. We Will Definitely Be Back!~

Texas Roadhouse has been one my favorite steaks joints for a while now. The only thing keeping my rating from being 5 stars is the fact that it’s always so crowded and there’s always a long wait… even just for a table for two. And even with call-​ahead seating, you’re still left waiting. But the food is always fresh, hot and delicious! I’ve noticed that the quality of the service is sometimes a little off. Depending on who is your server. But overall… it’s a great place to eat and we’ll definitely be back again at some point in the near future.

Food always good… service is great… wait is a little while sometimes but it’s worth the wait.

4^th times a charm right… Nope.
It is shocking that a place as busy as it is, it’s service and food is bottom of the barrel. Our dinner order was completely wrong, it took 1&½ hours to get our food, the drinks came last. Let me say that again THE DRINKS CAME LAST!!! In the end we just got up and left. I refuse to pay for the worst service on the planet. Lonestar may be a lil rundown but when we got there we were seated in less than five minutes, our drink order was in and at our table in less then three minutes and our dinner was at our table in ten minutes. They were kind, quick and curtious. Our server got a hefty tip too. T.R.H. could learn a thing or two from Lonestar.

Went to this place on a whim after work. I don’t know if it was because I wasn’t expecting much or just really hungry but it really hit the spot if you wanted a steak. moderately priced meal with a ton of sides. Steak was cooked as per requested for me and my friend who ordered different done-​ness.
Only problem (which is why this is a 3 not 4) is that everything was super salty and I would probably have needed 6 refills of water had the waitress brought me any.
I will come back if and when I have a cheap steak craving.

We have traveled the vast majority of this country and have found the steaks here to be prepared exceptionally. They are not dry and are quite flavorful. The variety of dishes done well is commendable. The vast majority of the staff are very attentive. We have had instances where the staff has made mistakes but over the years these have been extreme exceptions rather than the norm.

I love being able to pick out my own steak. Sitting at the bar with Craig, Daniel are the best. Thanks for the awesome experience.

Came here bc the boyfriend was craving steak. Wasn’t disappointed. The staff is super friendly and all seem genuinely happy to serve you. The steak was tender and juicy. They’re affordable and great ambience. Will return again. Oh and their bread is to die for!

Texas Roadhouse. Go in, look at the cuts of steak in the waiting area, get a table, crack peanuts and throw the shells on the floor, eat food, leave. That’s pretty much how every meal at any Texas Roadhouse goes. This location is no different, minus the fact we were meeting up with some friends we had not seen in a while so dinner was extended due to laughs between bites and jokes all around.
This location is nice and I enjoyed the setup, it seemed a bit more open than the other ones I have visited. Service was great. One person in our party had never been to one before so our waitress brought over the manager, who provided our friend with a coupon for a free app and some other goodies inside a paper bag. Overall, you really cannot go wrong with TR if you’re looking for decent BBQ at a truly affordable price.

The food is always good whenever I’ve gone here! The service is ok. Not marvelous, not horrible… just ok. I usually get the stewed chicken, the seasoned rice (my fav), mashed potatoes, broccoli… even the side salad is delicious! And of course, the buttery rolls and honey butter. Omg! I try not to have too many before my meal comes.
I don’t eat peanuts, so that part of being there is not a thrill for me. It’s actually annoying and seemingly a bit unsanitary to see all of the shells all over the place. Smh oh and i dont know if there’s something wrong with their fountain or whatever, but their sprites are always bad :-(and the tea. So i stick with water. Other than that, 4 stars well deserved!