Diva Nail & Spa

I gave them 3 chances and I was disappointed each time. Today I left with a French tip shellac manicure that is uneven, paint on my skin, and a thumb nail that is about to break. She used a rough file after she was done which is causing my nails to snag and they will soon chip. The nails are bumpy and the white is uneven. She also filed my nails to much when removing the old polish.

I’ve been getting spa pedicures here for two years and it’s been hit and miss. There’s one guy there and he is great, as are a few of the ladies. However one of the females has cut my toe on two separate occasions and Friday when it happened she thought I flinched because it tickled. And, they are using a new foot wax and when she brought out the baggies it was way too hot. She told me she’s off on Mondays so I’ll go then or try somewhere else.

Super friendly and accommodating. The pedicure is one of the best I’ve had locally and I don’t do manis often but she did a fantastic job

This is the only time in my six years of getting my nails done that I have NOT be cut while getting a full set ! I am such a happy customer and have now found my salon! I will now be a regular at this salon. Thank you, Natalee! She is amazing!

I have my toes done here regularly and am typically pleased. Todays pedi was done by Tom. He did an amazing job all around. excellent massage, so pleasant and just the right amount of interaction. He asked my opinion on the length of toe nails before he proceeded… I really liked that so I don’t feel like I am being picky. The main thing is he also did a fantastic job on my toes. Really enjoyed the service today. Thank you Tom and Diva Nails.

Did not have a good experience here. Got a full set of solar nails, no tips added. They looked nice for about 9 days. Today was day 10 and I have had two nails break, and several lift. I have had artificial nails before and went 2 – 3 weeks before needed a fill with minimal lifting (not done at this place) went in today tech ripped off as much acrylic as possible, used a dermal to file off rest, didn’t even bother to buff out my now ripped nail bed. Got home and notice that there are several chunks of acrylic left. So after about 30 minutes of buffing, filing and painting my nails are sore but look presentable. Several things bothered me the biggest is that they reuse files and burs. So to put it nicely I will not be returning, I’ll go somewhere else that is willing to back up there work.

This is the ONLY place I go to when I’m in need of an amazing gel manicure and polish pedicure by Kim. She’s amazing. She understands what you want, and won’t yell at you for messing up your fresh paint job on them toes. Calling to set up an appointment is way better than expecting to walk right in and out. I’ve never had a problem with this place and Kim rules. Ask for her! xx

First off, I don’t think I have ever done a Unilocal review. I’m new to the area and after a previous failed attempt to find a good nail salon, I was dismayed. Until, I found Tom! He is amazing. Very talented! He took time and focused on detail. I had acrylics put on. Beautifully done. Thank you Tom!

HORRIBLE !!! The place is dirty and polish selection is terrible!!! My 8 year daughter really wanted a pedicure and she didn’t want to wait and I didn’t want to disappoint her. HUGE MISTAKE first of all they make you purchase your own nail file, scrubber and buffer but wait until they already have you seated and working on your feet 2 dollars for that. they didn’t scrub my daughters feet and she was looking forward to a full pedi. MY feet look like a three year polished them and she left one big toe nail longer than the other one. After a few attempts of telling her she still didn’t fix my toenails. MY RECOMMENDATION is go across to PROGRESS NAILS next to BIG AL’s …NEWER CLEANER FRIENDLIER and they give you a drink while your having your nails done… wine, soda or water… it’s a nice touch! For the kids chips and a drink. DIVA DOESN’T DESERVE 1 STAR…

Natalee is a talented nail technician. She was friendly and my nails look terrific. I got a shellac manicure and classic pedicure. The shellac was clean she kept all the polish on the nail. Lots of scrubbing with the pedicure. I got a classic pedicure. I think the total was around 47.00. I think it’s a fair price. I would go back.

Horrible customer service… Crappy polish selection and my pedicure looked like a 3 year old did it! Never go here!

I’m from California… Was looking for a new nail tech here in my area. Found my AMAZING nail tech. Very happy with her service. Kim is definitely THE BEST!!! She’s very attentive and has skills. I usually have acrylic fill /​or new set and pedi. Tried something new and removed my set and went with a shellac mani and pedi. I also took my boyfriend with me for a pedi. WE absolutely love this place. I’m one HAPPY GAL!!!

Definitely the WORST pedicure I’ve had. Ever.
I had a bad feeling as soon as my friend and I walked in the door… but we were on a mission to get our feet done while chatting in comfortable chairs. Understandable, right? Well I wish we would have turned right back around and found somewhere else.
Here’s what made it so bad:
— The salon seemed dirty and very run-​down.
— Cuticle clean up was very rushed and they were not careful — it was painful!
— I got a shellac pedicure — Instead of bringing the lamps to me, I was moved to an old desk chair where I had to hold my leg up while my nails were painted. Not relaxing.
— The wrong color was used (after correcting her twice I just gave up. She got sort of close…)
— I ended up with polish on my cuticles and around my nails (which was then hardened by the curing lamp).
— It was expensive! $ 45 for very little clean up, no massage, no paraffin, and messy looking toes at the end.
Save your money! Do not come to this salon!

I was a regular at Diva for three years and now I’ll never go back. In the last six months or so the place has gone so far downhill. I love Natalee, she is the best nail lady around, but not worth spending money here again. I went in at 10:45 on a Saturday to get one acrylic fixed. Seriously, it would’ve taken 15 minutes at most. I was greeted by what I assume was the manager. I was told when I went in that the wait time would be 15 – 20 minutes and I thought that was fine because they were busy. I told her I just needed one nail fixed and she asked me if I wanted a fill. I didn’t have time because I had to work and assured her I would be in the following Monday for a fill. She was incredibly rude about the whole situation. So I waited and finally a half hour later, after three walk ins had come in and sat, the same rude lady came and told me that they didn’t have the color (basic red) to match and they couldn’t fix my nail. She told me to go back to where I had them done in the first place. I told her that I originally had them done at Diva and could show her which color it was. She said it would be 10 more minutes. Finally almost an hour after waiting, the same rude lady came and told me they were too busy and I couldn’t be seen. I understand that they were busy and prefer guests that are going to pay more money, but I’m still mad about sitting there for almost an hour. I know if I had the time to get a fill she would have squeezed me in.

The worst manicure I have ever received — by far. One day (yes, ONE day after) my ‘manicure’ the polish began to crack off 7 nails… and, no, I wasn’t doing anything rough or different than usual. Generally my manicures last 7 – 14 days without too much trouble but this was awful. The technician was rude — kept trying to talk me into a shellac — but my nails are very strong so I don’t usually get one. I think she was upset I didn’t ‘upgrade’ to a higher priced service but I really don’t need it. By day 5 I went to V & V salon up the street where I was treated with respect and given a great manicure — that, by the way, still looks good after 6 days. Will never go back to ‘Diva’.

Im here now and this is the WORST pedicure I’ve ever gotten! When I walked in I was greeted by someone who didn’t even look from her laptop. I get pedicures mostly because my feet hurt me constantly. This woman didn’t even touch my feet during the massage portion. She cut my cuticle twice which is very bad for me due to being diabetic. I will NOT be returning ever.

HORRIBLE MANAGER! As I mentioned in my original review, the lady who appears to be the manager, Diana, is awful. She’s running this place into the ground. She’s rude, never gives eye contact, lies, doesn’t care about customer service and has her staff tell people the manager isn’t in when she’s sitting right there. I made the mistake of referring a friend to this salon (as most of the ladies are nice & do decent work), and Diana treated her horribly. A new tech did an awful job on her nails (chipped & cracked acrylics the next day) and when she asked to have them fixed or refunded, Diana made her play phone tag for a week, saying the manager wasn’t in. When she finally got Diana on the phone, she told my friend her acrylics were cracked because they were old! I even went in to get my nails done during this time and personally asked Diana to please make things right for my friend. She assured me she would. But when my friend showed up at the salon, Diana refused to refund her. What a nightmare. I’ll never be back. Nail salons are a dime a dozen and this place isn’t worth your time or money if Diana is running it.

Walked in today and there was an employee (woman A) behind the front desk talking to a customer. Another female employee (woman B) came up to me and asked me what I would like. I asked if they had time for a pedi and shellac. At that point the woman behind the counter (woman A) that was talking to the other customer shoves her hand in my face and says «SHHHHH HOLD ON SHHHHH JUST HOLD ON.» I promptly turned and walked out. I was shocked. Terrible customer service.

Stopped in for a manicure on my lunch break. Seriously needed a manicure. I called ahead and made an appointment, which I was told wasn’t needed anyways.
Once I walked in, it felt like a typical nail salon. The employees on their phones or laptop, not paying attention to the clients. I signed in and was walked to a station in the back. I felt like I was interrupting the girl while she was texting. So, awkward experience from the get go.
About 5 minutes in, they got a little busy so I was moved to another station. I was asked if I brought my manicure set, what? I don’t have one, that’s why I’m here right? Nope. I had to pay an additional $ 3 for a nail file and buffer. What the heck?
The rest was pretty straight forward, gel manicure, basic hand massage if you even call it that. Then rushed to pay. I really felt like I was rushed around and nickel and dimed for a manicure. I will definitely go somewhere else next time.

Previous time I was here I left very unsatisfied but I really wanted to give this place another chance and lucky me I got Diane she did an amazing job took her time and did an amazing job with my nails I will for sure will be coming back to see her again.