Jiffy Lube

If I could give the Bedford Jiffy Lube a zero, I would. They charged about $ 67 for an oil change. Only one type of oil change was offered, but I later found out that they offer cheaper oil services, but they didn’t mention that.
AVOID THIS PLACE — CAVEAT EMPTOR!!! BUYER BEWARE!!!

Went in for oil change. These criminals told me that the transmission fluid was «black» and needed to be changed. Of course this was an outright lie. I guess they sized me up as someone who was incapable of checking this kind of thing. Jiffy Lube is apparently a criminal organization, and its continued existence is what economists call a «market failure». I don’t understand how they can continue to exist.

I was blown away with the service. There are some really good people out there: I typically shop local and avoid large chains when possible. I was desperate and went to Jiffy Lube in Bedford (MA) to see my check engine light. I want to publicly recognize Jesús, the manager there, for his time and kindness. Not only did he do the diagnostic of checking the light for free (most places charge at least $ 99 for that). He ended up fixing the issue (a simple fix) for free! He didn’t have to do any of that and could have totally taken advantage of my gender and assume I had no idea what was needed. So, if you are stuck, go there! (Thank you, Jesus. I guess Jesus can save the day :)we returned to fix brakes there and got a huge discount.

I brought my car here for an oil change and they did not reattach the safety plate that covers the oil pan properly. It fell loose while I was driving and started to rattle, they were not nice about it when I called them and did not take responsibility to correct it. I took it elsewhere and they confirmed that they had forgotten to replace the screw. I will not patronize this place. My worst fear is that my engine could get fried if they forget to replace the oil they drain and have me leave without oil in the car. Is it any wonder you see these kinds of places waving flags and such to get people to pull in for oil changes during slow times… and then they offer you a menu for oils like a drink menu with different types of oil, some of which can be very costly. Poor business model and then they try to get you for extra services you don’t need…

Will NOT be returning… The cost of a «signature service» oil change was $ 69 — for the CHEAPEST option in synthetic oil. They never even asked me about the regular oil option, which I have been using in my car since I bought it. Now I have to go synthetic for the remainder of the life of my vehicle. Thanks for that…
In these days when synthetics protect engines better than ever, they still told me to come back in 3000 miles for another oil change. I don’t think so.
Now, reading through the website, I understand that they only «check» the antifreeze /​coolant levels in your vehicle. They don’t actually top that one off. They are QUICK to ask you about a coolant flush, which in retrospect I should have paid the $ 80 for, as they apparently never checked my coolant. Less than 24 hours after leaving their location, and less than 50 miles driven with no signs of any leak or failure, my car overheated on the highway.
Thanks guys… I appreciate the world class effort.
I think I’ll take my business back to Midas or Sonny’s Simoniz Car Wash & Oil Change in Nashua.

Got a $ 24 oil change coupon in the mail so I decided what the heck. Just wanted a quick, drive-​through oil change experience. Instead they tried to up-​sell me over and over then told me my oil change would be $ 74. $ 74??? For an oil change?!?
I told them to put my oil back in my car and left. God knows what oil went back into my car. $ 24 oil change, my a$$.

Great experience.
Quick. Professional.
Good value.
Honored coupon on my phone.
Topped all fluids.
I will definitely go there next time.

Absolutely the best service! I drive an infiniti and everywhere I’ve been, some mechanic has tried to jack up the price of services and labor costs. NOT THE CASE HERE. These people are honest and «cut to the chase». They don’t feed you a sales pitch and are extremely polite and helpful. I know where I’m going from now on for the upkeep of my car! Job very well done!

I chose this location because of the favorable reviews that I read here on Unilocal.I wasn’t disappointed with the service or the speed, as I was only there for 10 minutes, but I definitely felt like the job was rushed.
I was under the impression that the Signature Service Oil Change would require a bit more care. For one thing, the windows weren’t cleaned properly and only a haphazard job was done. Sure, Jiffy lube isn’t a car wash, but I expect a higher level of service.
They informed me that the cost was higher because my Prius requires a more premium oil (which only needs to be changed every 10,000 miles or 1 year, whichever happens first) and this didn’t surprise me. I was still able to use my coupon and save some money.
Overall, they did the job — but that’s all they did. Maybe that’s every Jiffy Lube. I just hoped that it wouldn’t be an assembly line and that’s what it turned out to be.

I’ve been there twice now and both times, the service was so fast and friendly! Today was a special delight because they fixed my internal lights… everything was dim and difficult to read at night, but now all the pretty labels (radio, speedometer, temperature thingamajigs) are bright and clear! I think this place is very reliable.

I really liked the customer service I got here when I went in today for a oil change and a headlight bulb replacement. I was worried that they wouldn’t be able to fit me in because of their shorter Sunday hours, but my car was worked on within minutes of me getting there, and the cost was very reasonable. I especially liked that they did not try any hard selling techniques for additional services.

This place is the best.
Came in for an oil change. Was out of there in 15 minutes.
Price — $ 35.
AND there’s a window where you can watch them do the work.
And when I told them my brake light came on once, they checked my parking brake and brake fluid.