DONTGOHERE! Had MOLD coming out of the jets in the hot tub and was all over us!!! Manger came and clean it up and said he will give us 20% off if we come back in 60 days!!! Really, give him more money!!! ONVALENTINEDAYWITHWIFE!!! Wish I could give minus five stars!
Z J.
Évaluation du lieu : 1 Newton, IA
I would put a negative star!!! DONOTSTAYATTHISHOTEL! Only one way in??? I had to call two cooperate numbers after GM said no refund. After card was ran and he failed to mention no entry close to my room. Go elsewhere!
Charlotte P.
Évaluation du lieu : 1 Lawrence, KS
If I could give it zero I would. Don’t believe the 5 star reviews– they are clearly planted. Issue 1: We reserved a week out for 1 room with a king size bed. When we arrived they said they were going to put us in a room with two queen beds because no rooms with a king size bed were ready. I said we would prefer the king bed and that we could just wait. Three minutes later it was ready, but with no towels. We said fine, just bring us the towels when they were ready. Issue 2: The towels. As mentioned in issue 1, there were no towels in the room. So after going away for the evening, we go to the front desk to ask for towels. The lady there goes and grabs some, but they were only hand towels. I asked if there were any bath size towels, to which she said there were none because they were all in the wash. Thus, my husband had to dry off with the three hand towels we were given, and I didn’t even bother taking a shower. What hotel doesn’t have extra bath towels? Issue 3: The bed is rock hard. Seriously. I felt like we were just sleeping on a box-spring rather than a real mattress. Our bodies were in some serious pain in the morning from having slept on that bed. There were also minimal covers. Issue 4: The internet maybe worked for 5 minutes, and when it did work for those 5 minutes it was slow. We were up there for a house hunting trip and needed access to the internet, but were not able to use it. This meant we had to go to a different place(ended up using Starbucks) to use the internet and get what we needed to get done. Issue 5: Breakfast. There just wasn’t much for breakfast. Waffle, toast, cereal, and yogurt. Hardly the continental breakfast they promise on the website. Issue 6: This isn’t necessarily their fault, but we did smell pot smoke in our bathroom in the evening. All hotels in Michigan are non-smoking, and they tell you that, but they didn’t do anything to stop it. When we told them they mostly shrugged their shoulders. Also smelled cigaret smoke in the hallway, so I don’t know what that was about. The only nice thing is that the people at the front desk were kind. But that’s about it. I would never wish this upon someone. I was skeptical when booking for the 5 days because it was so cheap, but there were enough good reviews that I thought I would give it a go. Unfortunately, we had to check out after one day and go to a different place simply because of how awful it was. Do yourself a favor and look elsewhere.
S G.
Évaluation du lieu : 4 Crossing At Parmer Lane, TX
I stayed there for a week super friendly staff clean room nice location the price was unbeatable