Environmental Pest Control and Insulation, Inc.

This was one my best experiences with any service company. My bee nest was in a hard to reach space, so it took a few attempts to rid my house of these pest. Jason was professional and communicated better than most and he always kept me informed of his status. The big boss even came by to see how best to get the job done. I was charged one fee and not for return trips. They didn’t quit until they were sure that the job was done. Very impressive#

Just received excellent care from Environmental Pest Control, Inc. we had a question and they came free of charge and looked at everything. Gave lots of time to explain what was and was not needed. Very good experience and very kind as well.

I was driving down the guide meridian on 7−6−15 when one of there trucks passed me on the right hand side and then almost took off my front bumper to get ahead of me, which did not help because I was following 2 other cars, he gave me the middle finger so I decided to call his office with the number on the door, they took my complaint and within 5 min the driver of that truck called me to argue that he was in the right of way almost taking off my front bumper, and get this… he proceeds to tell me that he is the owner and continued to be a total jerk about it, NEVER in 100 YEARS WOULD I EVER CALL THESE PEOPLE, VERY RUDE AND UNPROFFESSIONAL!!!

I had asked for 3 things. From both the office when I scheduled the appointment and from you when we spoke on the phone. 1. an estimate on bird exclusion. 2 check and see if there were birds currently nesting in the attic and remove if there. 3. an estimate on insulation. You did one of 3 things I asked for, which was the whole point of me bothering to write a negative comment.

When we discovered a huge hornet’s nest hanging outside our Master bedroom window on the third floor of our home, we were needing some help fast. It was a Sunday, so I did leave a message hoping that they would call us back when they opened the next day. They did! They called by 10:00am Monday morning and gave me a range of how much it will cost, and arrived the very next day. Steven Hunt was our man as he geared up in his «space suit» and conquered all our hornet and wasp’s nests. He was so friendly, and so professional and really made the whole experience somewhat positive considering there are wasps and hornets flying around.
Thank you Steven! One of the nicest guys we have met here in Bellingham in a very long time. :)
Highly Recommend.

After 6+ months of having service with bio bug pest control they were unable to make any sort of progress with the mice problem in our basement. A month of working with environmental pest control and we see nor hear any sign of mice. Every one was easy to deal with and friendly! The price was better too. All around a win win situation.

I called this company over a week ago for what is suspected to be a mouse problem under my house in my flooring, no mice presence in the house itself. The noises at night are driving me crazy and they came out and placed poison bait in several locations saying that after 14 days they will remove the bait boxes and the dead mice.
The person that came out told me that realistically the poison should take effect in 4 – 5 days.
After 7 days I am still hearing mice and asked them if they would come check the boxes to see if the bait is being taken.(why wait 7 more days if not being used) they have refused.
Stating if they do they will have to charge me. I am 15 minutes away from their office (BTW: they also charged me a «fuel surcharge of $ 3??) and checking would take just a few minutres… he even told me he had time to do it but would have to charge me just to look and ease a customers mind.
Not the kind of customer service that I expected. I am not an expert in this area but at least wanted some assurance that we were on the right track. I am now waiting another 7 days and hoping the bait will work or we will have wasted 14 days and need to try something else.
I will update this review after that time and hopefully be able to let you know my problem has been solved. We will see… but for now poor customer service in a tight economy is not the way to maintain and grow a business … I do know that much.
Concerned