Shinsei Sushi

YES PLEASE… GREAT LITTLE SUSHI SPOT IN A SHOPPING CENTER. yep, its true. I loved everything we ordered. they have a jalapeño crab appetizer that we LVE. all the ingredients were fresh fresh fresh
They brought everyone rolls out on one big platter which I wasn’t crazy about but it looked beautiful

I have the worst cold and feel like I have been so taken care of! I came in here for simply just a cup of miso and hot green tea. I ended up getting an Alaska roll which was fabulous! My waiters were the sweetest and presented natural customer service. This sushi restauaunt is my now favorite place. Will be returning in the future! Thank you for being so kind! Your staff, Elizabeth & Glen has such good energy & made my day! (:

First time out for sushi in Bend. The sushi was really delightful and fresh. I had the house salad and the rainbow roll. I came alone tonight to unwind at the bar. Service was impeccable and sushi was delivered timely. I will definitely be back!

Delicious! Every time I go, I am more impressed than the last time. I crave this food. If it was cheaper, I would eat it more often!!!

Wish we would have gone somewhere else. Calamari was rubbery, edamame had visible brown spots, and we left half of our sushi untouched as it had absolutely no flavor. Our server spent most of the time we were there behind the counter, trying to hide that she was on her phone. The chef behind the counter was pleasant. But we will never return.

Excellent sushi in Bend, Or! Fresh and different.

Don’t bother, food is ok but service is very bad. Server dumped soy sauce on one of our party and refused to apologize or get the manager when requested. When I left a voicemail it took almost a week to hear back then the manager accused me of being abusive because I wouldn’t accept her half-​hearted apology.

Service personnel need training. We asked to have an appetizer served first «so hat the little kid with us would have something to munch on». Here we sit 20 minutes later, and still no food…

This is our go-​to spot when shopping at the Cascade Village Shopping Center. This is a great place to get sushi with the kids. Reasonable, good selection, timely and friendly service, never a wait.
We always try something off the special board and have a couple of favorites on the menu including the calamari, spicy spider role and shrimp tempura roll. I also like the goma salad.
They have all of the traditional favorites, California roll, Rainbow roll, etc. I have never had the sashimi here, always the nigiri. Bento box meals look popular, I see lots of people at neighboring tables having these.
Kids are sold on the mango iced tea that comes with one free refill. Their only ongoing question is why do they use the skinny straws instead of fatter ones where you could actually get the mango pieces up through the straw. It’s a logistic issue for them, certainly not the end of the world.
If you want a fancy sushi dinner, this is not the place, try Five Fusion or Kanpai. But if you are in the hood and need lunch it’s worth a try.

I like all of it and its really fresh. I would eat them out of all there fresh fish if I had 10,000 for the night. Its that good. Really friendly peops too.

GREAT SUSHI, GREAT SERVICE
My family and I have been going to Shinsei since before it was Shinsei — at least 5 years now. Honestly, we probably go there more than we should. ‘Cause, let’s face it, Japanese food can get a little spendy.
But Shinsei is worth it.
We’re particularly fond of some of their specialty rolls. The Mt. McKinley is my all-​time favorite, a perfect balance of sweet, savory and spicy. I’m getting hungry just thinking about it. I regularly commute to Orange County and, while there are a couple of places I know in Mission Viejo that could give Shinsei a run for their money, I’m always very happy with the quality of their sushi.
Over the last six months or so, they seem to have struggled a little with new kitchen and wait staff — a pretty common problem with restaurants that become successful. We’ve had a couple of orders botched and once, my son’s yakisoba was so spicy he couldn’t eat it. But the growing pains seem to have subsided and they’re back up on the top of my list for local Japanese food.

Just had an awesome bento box lunch with my Dad. Hard to choose with so many options! Also love their small patio that I can have my little dog with me. Service was nice and attentive and food was perfect!

The sushi was tasty, seemed fresh, and filling. Also, the restaurant and bathrooms were clean and modern. The serves was less than enjoyable but the chefs were attentive (we sat at the bar).

I have eaten at this place since it opened. It has changed names a few times since.
The other day my wife and daughter stopped in for lunch. They brought me home a Spider Roll and Bend Roll. When I was eating it I BIT INTO CLEAR SHARDS OF GLASS. I spit them back into their plastic take out container. I immediately called the restaurant and spoke to the manager, thinking their are possibly other people eating glass. I told her I would bring the glass in and show them. She did mention reimbursing us, but when I returned and showed them the glass the chef who came out and was very defensive and down right rude. He never even made an attempt of resolving the issue in a professional manner what so ever, no mention of even a refund.
All I have to say is that is the first time in my life that I have chewed on broken glass and this is one sushi establishment I will never return to.
My advice is eat here at your own risk.

The food here Was good and the price was also decent. I definitely enjoyed their rolls and it‘s a lot better than the mio sushi at the old mill district. The service was slow but I would come back because it’s the best sushi I can find so far. They had like 10 people working and half of the staff was just standing around. I could understand the service being slow if there was also 4 people working But that wasn’t the case. There was 5 sushi chef! How do you have 5 and still be so slow? So I ended up getting the hawaiin roll which was really good and another one I can’t remember. My friend got the tempura roll and a tuna one that I did enjoy. The sushi is great I just wish their services was just as good.

All time fave!!! Love the food and service is great! I always get the Avacado roll and jazz it up with yummy veggies. My hubby gets the Brother John. It’s consistently good and priced well. Miso is fab too!

Why do you take our order and bring everything on a big platter all at once??? I HATE THAT!!! I’m not ordering fast food Mr. Owner! It takes away from the sushi experience. The Chefs can’t speak to you either. If you ask one of them a question the owner immediately jumps in and answers for them. Such RUDE and CONTROLLING behavior. Building a relationship with the chef is part of the whole experience and fun.
I’ve finally realized I am not going to get sushi like I did in the OC.
The jalapeño poppers with real crab are delicious. I appreciate when sushi bars actually use real crab.
The manager told us they ship in fresh fish every other day which was impressive considering we live in Central Oregon. I guess I assumed it was all previously frozen.

Went for lunch. The Yaki U-​Don (mixed with vegetables) were slimy — the texture was just horrid. There were VERY few vegetables in the Yaki U-​Don. Perhaps they forgot to mix them in? Roll Combo B: California roll, spicy tuna roll, shrimp tempura roll… it was all flavorless. We’ve had supermarket sushi with more flavor.

Went in to get a quick snack. We started with the miso soup which was perfect for a rainy day. Then we decided to get a few different rolls and they were made to perfection. Waitress could have definitely been much more attentive but all in all excellent place. Before we were about to walk out all of the Chiefs said good bye and have a good day which was so nice of them. Definitely will be back for some more soup and sushi.

Best sushi place around! Friendly staff and always willing to serve us even when they’re near closing time.
Their traditional rolls are super pure
My boyfriend and I come here like 5 times a week.
We recommend the Bachelor roll and Yuzu Sunset, Spicy Albacore and their Mackerel Nigiri is off the chizain y’all
Our server’s name was Moon K (Judy)– like really? Could this place get more awesome?
There’s an awesome fire pit to lounge by outside after you feast too