We were returning from a day in Philadelphia to our homes in Buck county. It was dinner time so we agreed to look for a place to eat. We passed up a few other restaurants that had long wait times to be seated. We spotted a TGIF Fridays and quickly decided to stop for a bite. To our parties amazement, we were quickly seated, and that’s when the experience started to go downhill. The table was sticky and on further inspection so was the floor. Evidently an earlier patron spilled their beer. While gazing at the sticky stains I sized up the general cleanliness of my surroundings. It looked as if they had not swept or washed the floors for who knows when. Trash and various pieces and parts off of the bussed plates were everywhere. The waitress was obviously overworked and unsmiling. She took our drink orders and reappeared in what seemed like 10 – 15 minutes. While waiting for her to return with our beverages, we collectively had ample time to take in the menu. I’ll admit that it’s been a while since I last visited a TGIF’s… but WOW the prices were outrageous. This is definitely NOT a fine dining restaurant. We finally settled on some of the apps and smaller portion dinner entries. The four of us were equally disappointed with the quality of our offerings, Which ranged from the Jack-sliders to the Chipotle Yucatan chicken salad, and two of the Bruschetta chicken pasta. The sliders contained questionable(mystery)meat and were over cooked. The salad was dry and flavorless, the chicken desert dry. The pasta was undercooked as well. If you spot a TGIF Friday’s run, don’t walk, as fast as your little legs can take you, in a direction far, far away from this nightmare. You may thank God that it’s Friday… you’ll thank yourself for passing on this insult to dining.
Christine R.
Évaluation du lieu : 2 Norristown, PA
I honestly don’t enjoy giving bad reviews. I’ve been to this location now 2 – 3 times while mostly average service and your expected tgifridays food– not stellar, but decent. This last time I went I was on my way back from a long drive and decided to get car side to go. I called and asked to place a to go order and was immediately placed on hold, then after a couple minutes disconnected. Ok, accidents happen, I call back and tell them I was on hold to place a to go order and disconnected-put on hold again. This time for just over 7 minutes– I know because I was close to hanging up when they finally picked back up to take my order. I order an appetizer sampler and 2 orders of cheesy chicken one with shrimp– told 25 mins. I get there early and wait in car, go inside just after time I’m told it will be ready and told to wait at the bar and someone would bring my order right out. Close to another 10 mins go by. I scan the receipt– all looks good, pay and go. I drive home open the bag– and appetizer is right but I have chicken fingers instead of second chicken entrée. So I call up get the manager, she asks if I want to drive back,(I don’t– I’m finally home), she offers to send out a gift card for the dish & takes my address. This was now a few weeks ago and I’ve yet to see a gift card in the mail. I was holding off on this review but drove by today and it reminded me I never got the gift card. So yeah, I’m going to go back for my food I paid for, but what a mess, from start to finish– so many balls dropped. I’m always one to give the benefit of the doubt for human error, but this place needs to get it together.
George D.
Évaluation du lieu : 5 Philadelphia, PA
We haven’t had a bad meal or experience at this particular Friday’s. The Jack Daniels NY Strip and Shrimp have always been great. Cooked just the way we like. Service has always been prompt but it should be known that we dine there around 4pm when we go there.
Todd T.
Évaluation du lieu : 1 New Hope, PA
Went the other day for my sons birthday dinner I was in the bathroom the past 3 days same good taste new terrible stomach aches not sure if it was the food or the concoction they called a Long Island which def was not a Long Island
Jess H.
Évaluation du lieu : 1 Philadelphia, PA
Came here for my brother’s birthday. We made reservations so we didn’t have to wait to be seated… but then waited for 20 minutes for our drink order. another 20 to order appetizers and another 20 to order food. When the food was finally served to us they brought everything out one by one. and very slowly, so slow that one of us were already finished our meal before a child even got theirs(which they claim that it was burnt so they had to remake it, but it was mac & cheese, pretty sure he never put his order in). I had the chicken and cheese but it tasted old. reminded me of stale everything, I swear it tasted like a nursing home smells. I will never ever go back there again. Absolutely horrible service and food. I used to really like this Fridays I don’t know what they are doing different but the past 3 times I’ve been here nothing about it has been good. Go to the restaurant across the street from here don’t waste your time or your money here.
Dot C.
Évaluation du lieu : 1 Philadelphia, PA
Terrible…35 minute for appetizers… wings warm at best. Waited over 1 hour for burgers, 2 of which came out cold. Steak cold, had to be sent back! Onion soup with no onions? Never again! Oh, and the bill came out to $ 180.00…for what???
Mike M.
Évaluation du lieu : 2 Philadelphia, PA
The table wasn’t cleared or cleaned when we were seated. Once we were seated the chairs and table were so wobbly that drinks spilled overtime anyone leaned on the table. After we were seated, the waitress took our drink order and disappeared. We waited almost 10 minutes for our drinks to arrive and when they did I was given the wrong beer; for which it took an additional 15 minutes before anyone attempted to correct it. My portion of Norwegian Salmon for which I was charged $ 21 was approximately 1″ wide by 4″ long and wouldn’t be considered anything more than a half portion by any reasonable standards. The ½ rack of ribs were more like a ¼ rack of ribs. If you want to sit at the bar and eat appetizer all night you would probably be fine. If you are looking for a place to take your family to dinner… there are both better food and better pricing elsewhere.
Maria K.
Évaluation du lieu : 1 Philadelphia, PA
Never going back. Went with a friend and got a 3 appetizer platter. Food was not good and not very hot. Desserts were very expensive for the taste, quality and quantity. Server was polite but a little hard to find sometimes. Applebees is better and less expensive.
Kathleen M.
Évaluation du lieu : 1 Philadelphia, PA
Never again. There was short blonde hair in my food. I’m a long haired brunette. The waitress came out and after telling her about it, she took it back. The cook brought my food out to me in a go-to container instead of on a plate… My family was still eating their food. Then the waitress came out saying that the manager was going to give us the one appetizer that we asked for that we were supposed to get for free with our coupon(mozzarella sticks) for free and another appetizer… We were never given our mozzarella sticks and they took the next cheapest appetizer off instead of my burger off. What a ripoff. Then I emailed their corporate earlier this evening about the issue and it was almost like getting an automatic a few hours later.
James R.
Évaluation du lieu : 1 Philadelphia, PA
Incomplete review because we left before we even got a chance to eat. Service is God-awful and we literally couldn’t stand waiting anymore. #1: we stood in the lobby like 3 minutes before a hostess appeared. Instead some other staff member talked to someone else on the phone right in front of 4 waiting guests. #2: we waited 20 minutes outside for a table when there were maybe ¼ open tables in the place. We did overhear an explanation from a hostess to another group of annoyed guests that they had a no-show and their manager couldn’t make it in. Kind of crazy that two missing staff members would cripple a TGI Friday’s on a Friday… #3: we were then seated and waited another 20 minutes while not 1 but 2 parties, one of four and one of eight, were both seated, greeted, and had their drinks brought to them while we sat completely forgotten by any staff. Then we left. I’m sorry is this the type of place where you have to literally stand up and object to your neglect before anybody pays attention to you? Long story short will never be coming back to this place. One star is one too many.
Jasmyne G.
Évaluation du lieu : 2 Philadelphia, PA
This location has diminished, prices raised, portions lessened, and service disappeared. The past few times I’ve been there, there has always been an issues.(And the last two times they had less than 5 tables filled, as it was lunch time). The wait staff will disappear and now come back til they’re serving the food, or giving ur check, as if you might not need anything else. And i dont know how many times I have to remind them even when I do ask for a refill, or something to be brought. Terrible!
Daphne L.
Évaluation du lieu : 3 Bensalem, PA
The food is decent, not great but it’s decent for a chain. But the wait is ridiculous. We sat at our table of ten people for 45 minutes before we got our water, then it was another 30 minutes wait to get our food. The restaurant is not crowded either. With that said, I’d consider doing the 2 for $ 16 deal as the potstickers were pretty good.
Erin W.
Évaluation du lieu : 1 Huntingdon Valley, PA
They need a little help okay alot of help. Already spoke to district manager regarding the horrible horrible service.
Larissa P.
Évaluation du lieu : 2 Kendall Park, NJ
Ok honestly I downloaded the Unilocal app just to review this place. The food and drinks were fine but I could NOT get over the nerve of our server had. It was the end of the night, and I understand how that is. I’m a server myself and I’ve also worked as a restaurant manager. But that does not ever make it okay to treat your last table like garbage. Our server(I think her name was Olivia?) totally ignored us and didn’t even ask me if I wanted another drink until I had already finished my food. She then told us she was sorry for not really tending to us because she had to make sure she was getting home somehow, as if it were our responsibility to get her home on time. Oh! And also while she was dropping off our food with another server the other server said«dude we are never getting out of here» which I’m sorry but that is ridiculous. We weren’t even the last table in there! How rude.
Cindy N.
Évaluation du lieu : 1 University City, Philadelphia, PA
I am so disgusted with the service and professionalism of this location, if given the opportunity I don’t think one star is even worth giving. On March 13th2015 my boy-friend and I decided to come to this establishment to celebrate his graduation night and all of his recent achievements. Before placing our appetizers my friend had ordered a House Long Island Ice Tea(LIIT). As our waitres brought out the appetizer my friend had ordered another LIIT. After sharing a few appetizers our entrees came out and that’s when my friend had ordered another LIIT. Towards the end of our meal and before wanting to order desert our waitress had asked us if we needed anything else and my friend asked for another LIIT and she softly said let me ask if they will«let» you have another one, confused she walked away and within’ a few minutes a man I’m assuming was the manager came with the check and asked us if we needed anything else. We proceeded and told him that we had asked our waitess for another LIIT and didn’t know what the problem was… and he proceeded to say how he couldn’t serve us any more drinks due to the amount we have already ordered and left. Now, being a business owner myself I understand that«if» there were a 3 limit drink in the companies policy then their decision this night is understandable. But that wasn’t the case. If my friend had acted ill mannered due to his alcohol consumption such as speaking sluggish, not being able to walk or stand I would understand that limiting his drinks is in his best intrest but again that definitely wasn’t the case. We are adults and would like to be treated with the respect that we are responsible enough to know our limits. If there were any concern for my friend and his alcohol consumption they could of approached us more professionally. Such as, asking if my friend was driving or if he was okay. But both the waitress and manager fail to do so. Overall, I feel very upset over this situation and will be taking it to corporate. I will never return to this location and if your trying to enjoy your night and not be told what you can handle I suggest you don’t come here as well!
Joseph V.
Évaluation du lieu : 4 Tarrytown, NY
$ 10 for a beer and ribs. Ribs are super tender and fall right off the bone. Had nachos and they also hit the spot. Right next to park casino. Show your park card and get $ 5 off your bill
Robyn Z.
Évaluation du lieu : 2 Churchville, PA
So disappointed. Spicy Craft Beer Cheeseburger was mostly bun. A stale wanna be Brioche bun. Great tasting beef but to quote my husband«a Xerox copy probably had more meat». I love the Ginger Lime slaw but at the minute quantities the good parts getting lost behind the shadows of what could have been, I’ll pass. The only value here is endless apps. But unlimited fried wings and potato skins isn’t what I call a dinner. I’ll be waiting TGI Fridays to get your act together.
Su H.
Évaluation du lieu : 3 Cherry Hill, NJ
You get here what you expect from a typical Fridays. Staff was friendly and nice. It wasn’t a very busy night and after we finished our dinner the waitress did not rush us and let us sit. Mainly decided to write this review as to let the kitchen know not to use the entire romaine lettuce to make a salad. The white rooty tip of the romaine is not consumed by the general population should not be included in a salad. This wasn’t just an accident that happened on my plate. I found multiple different ends pieces of the lettuce in my salad. Id rather you give me a smaller salad, it’s annoying and makes the salad not very appetizing. Until that is fixed salad not recommended.
Valentino G.
Évaluation du lieu : 2 Philadelphia, PA
Just like any other food franchise the food was A-Ok, the service was good though, we had a really nice waitress who I thought was very nice and you could tell she was a happy person! Me and my girlfriend both ordered the Spinach dip which, is delightful, but we know its not made on the premises, most likely it was frozen then heated to melt it, and the chips were dropped in the deep fryer. I ended up getting the Brisket which was some what fatty, with a side of the loaded fries and the macaroni an cheese. My girlfriend got a grilled chicken with a side of mash potatoes. All in all the service was good, I’m not one to go to man chain restaurants like this, but a person I work with gave us a coupon so i decided to use it.
Sedine S.
Évaluation du lieu : 3 Los Angeles, CA
Was in the area for a business trip. Walked here from the research facility just behind this TGI’s. At that time, around July 2013, they were renovating the restaurant or something. Came in and they gave us a booth. Very friendly servers. I also think this is a reflection of the community as well. As for lunch, they had a lunch menu. I think I went with the burger. Real good stuff. Salty, but it’s a good option for lunch.