Mugshots Grill and Bar

Read the previous reviews and wanted to get a burger, so we took a chance, AND… we are glad we did. We tried the McDonald and the «Reagan peanut butter and jelly and bacon» burgers and they were awesome. Our service was quick and our server was attentive and food was really good. Simple and to the point for this visit. We will be back again.

Absolutely the worst service ever. Was setted waited 30 min for someone to come to the table. We were out side so dine at your own risk. Food was cold like it had been sitting for awhile. No one even bothered to make things right.

I’m giving two stars rather than one because it was a Monday night and a large group from a school graduation showed up about the same time we did. The service was absolutely terrible, waiting nearly 40 minutes for our order to come out. This is a burger joint so nothing should have taken that long, but I am giving the benefit of the doubt that they weren’t staffed for the number of customers they had. And don’t expect anything inspired from the food. I thought all the dishes were pretty mediocre at best.

Ok. Honestly Mugshots, I really tried to love you, but it’s not working out. I love the bread that the burgers are served on. But seriously… What’s going on with that crap y’all call beef. It doesn’t even taste official. No one says hey I’m going to Mugshots to eat their awesome buns. If you’re going to be a burger joint, please use 100% ground beef or chuck. Every time I leave from eating here without fail, my stomach is in distress. That has to be the worst «beef» I’ve had In a while. It used to not be as fake as now. Sorry I can’t go back for a burger maybe next time I’ll get a salad or a chicken sandwich.

Wings where very good and juicy. Staff was nice and accommodating to different sides to try. Everything was cooked to perfection.

I am strictly giving this second star because I enjoyed the food and loved my server. The service on this night was HORRIBLE!!! We sat down and our waiter was so stretched with tables that it took him forever to get our drinks. We ordered appetizers that took an HOUR to come out and then they were cold. After about another hour and 15 minute wait we finally got out burgers which were cold. Our drinks had not been refilled since we sat down until I finally asked. I will not go back to this location, I will make the drive to Vestavia!

Not a fan. The burger had no flavor and to me the patty is too large. Buns were very greasy. The fries and fried pickles were much better then the burger.

Very busy location on a Friday for Lunch at noon. We took 2 seats at the bar and placed our order. We opted for fried pickles and an order of wings.
The fried pickles were the best I’ve ever tasted. They were perfectly crispy and stayed that way when we ate our left overs a few hours later. The wings… they were wings, nothing spectacular. They were tasty but not exceptional.

Mushroom burger ok the waiter brought no napkins or no silverware had to ask for it. Little to no ice in tea. Fried pickles overly greasy. I was not impressed.

Tried the pineapple chicken sandwich. Excellent the sandwich was made with Hawaiian bun! Had the happy hour beer and enjoyed a nice chat with the handsome bartender (:. This was a nice bar had a good warm vibe. Definitely will be back here!

I love Mugshots. Just not this location.
I have been to this location 3 times now. All 3 times have been a poor quality of food and presentation. I have been to 5 different mugshots since the beginning. One of which being the original in Hattiesburg, MS 100’s of times while in college. They all have great food and drinks and are run by stand up guys. This location just can’t seem to get it right.
Location: Great Location in uptown with plenty of booths.
Food: Menu is great this location just under performs.
Price: Price is reasonable at about 8 bucks for a burger and fries.
Service: My waitress was quick and attentive.

Very good bar atmosphere & food. Excellent burgers and fries. We were here the night before the Birmingham Bowl, and I think they were a little overwhelmed by the number of patrons. Long wait for a table, but once there the food was prepared quickly and correctly. Definitely recommend this place.

I just can’t get it right at Mugshots. This is my 3^rd time eating at this location and 3^rd time leaving unsatisfied. What gives? This last time I ordered the Steak Burger. Great flavor in the hamburger patty, but if you looked up «greasy mess» on Google, I’m sure you would’ve seen a picture of my order. My date ordered the same burger without mayo, and his wasn’t greasy, so we are going to blame the greasiness on the mayo. I really should’ve taken pictures, but I spent the entire time wiping my hands with a napkin and didn’t want to get my phone slathered with grease. I didn’t finish the burger; in fact I only took about 4 bites. ¾ of my sandwich now awaits a stray dog that lives on my street. Fries were good. Waitress was sweet. I may go back for a 4^th time, on these conditions: 1. I’m in the area, 2. Someone else pays, 3. If I’m a glutton for punishment.
Summary: Choices are a hit and miss. Not consistent.

Mugshot is a gourmet restaurant with great atmosphere in the uptown district. I really love servers here too. Plus, they give back to community with serve me delicious food with every bite. The meals are always prepared well and tasty smells. I really enjoy my visits to every mugshot in Jefferson County. Thank you mugshot!

I would like to start my review by suggesting umbrellas or sun shades for the outdoor seating.
The staff was too busy chatting in a group to notice our party for some time. After noticing us, seeming annoyed at the prospect of customers, and seating us, back to the huddle to chat again.
Our server was accommodating and attentive, though not very personable or friendly. The kid’s menu left much to be desired. Why would a place known for their burgers have such a boring kid’s menu consisting of plain pasta with sauce, chicken fingers, PB&J, grilled cheese, and a plain burger with ‘add-​on’ topping for a charge? Children have taste buds as well, we didn’t pick the place because of their awesome grilled cheese sandwiches of Kraft singles and white bread.
My food was acceptable and the sweet potato fries worked well with the sauce. This place was very Meh. Writing the review was even boring.

The burger and fries were tasty. The atmosphere is somewhat noisy but considering it is within walking distance of the Sheraton Hotel, it was worth it. The bartender was really friendly!
So good — made a second visit before leaving Birmingham. Again, the fries were hot and fresh and the burger was very good!

This place is delicious. I was a first time visitor and I am from out of state. I had the McDonald Burger and it was absolutely perfect. Next time I’m in Alabama, I will come back here. Staff was friendly as well

If you’re looking for a good burger at a decent price this is a great place to try. We went after Doo Dah Day and the place was really crowded. We were told there would be a 30 to 35 minute wait initially. Our pager went off maybe 10 minutes later. The hostess asked if a tall table would be OK and we explained that our daughter could not sit there because of the low high chairs. She immediately puts us in a booth, which worked great.
The appetizer sampler option at this place is great. Most places have made it to where you can only choose certain appetizers or, even worse, they tell you the appetizers that come with the order. Not here… You combine ANY 3 appetizers all for about the price of a burger. Fried pickles, spicy quesadilla rolls, and fried mozzarella cheese bites; all of which were great.
Fiancé and I both had burgers, hers with a salad and mine with fries. 2 year old daughter ate half of the sampler, fries, and some of our burgers. Our server was a bit slow, but the tables in her section were packed with one table of 7 drinking beer back to back. All in all, a good trip and we will likely return.

— Good sports bar atmosphere. Not to dingy, plenty modern feeling
— Good caring service
— Got the wills all America burger
— burger is very good. Thick patty.
— fries and onion rings not too fresh but still very good.
— very thick bun but not disproportionate to the burger because the patty is nice and thick.
— good bacon on the burger.
— good atmosphere. Clean.

Because I have been to the one in Vestavia a few times, I know Mugshots has the potential to be better. However, this location in Uptown left me feeling a bit underwhelmed. At the Vestavia location I’ve had the nachos (soooo good), and normally my other choice is a cheese burger. Always fresh tasting.
But the Uptown location needs some work and tastes and feels like a completely different restaurant chain not even remotely resembling Vestavia.
From a layout standpoint in Uptown, they could have designed the space for a better flow… it’s a choppy layout and really, really small. Be prepared for a long wait. The bar area is hidden behind a huge, oversized brick wall. Looks like those restaurants from back in the day that had separate seating for smoking sections. Weird and a waste of space.
Overall, the food was just ok, but everything tasted ‘flat’, not awful, just dull. When I arrived my friend had already ordered chips and queso dip. I had no idea that’s what it was supposed to be and it looked so weird that I had to ask. She said it had a funny taste but she was starving. She said it was supposed to have ground beef in it, but to me it looked like cubed pieces of ham? And the cheese texture looked a little weird.
I ordered the Mumbo Combo which is a choice of 3 appetizers. I chose the fried honey glazed shrimp, mozzarella cheese wedges and the rolled chicken and cheese quesadilla sticks. The cheese wedges had good crispy texture and taste and the cheese was melted well. It came with a small container of marinara sauce but the wedges were too large to dip in it!
The fried shrimp was in a glaze/​sweet sauce and it was ok, but the pieces were small like crawfish and a little dry and needed more of that sauce for dipping. No sauce came with the shrimp.
The rolled quesadillas were fried and filled with bits of chicken and cheese. The texture of the cheese wasn’t smooth but more like a powdered texture. Not sure. It was also dry and only had sour cream for dipping.
I didn’t expect such a lackluster experience. If I eat at that location again I will probably stick with something grilled, a salad or MAYBE try a cheeseburger. But if I want a better Mugshots experience I will go to Vestavia.