My biggest complaint, as I’m sure others have said… the return policy. I have shopped here multiple times and this is the biggest concern of mine. They do not TEST their games, only check the physical disc. I was wanting to buy a $ 20 game and I asked if one of the employees could TEST it on a system for me to make sure it worked. The employee flat out told me to take it home, see if it worked, then I could bring it back and they would just clean it. I brought the game home, it didn’t work despite the disc being near flawless. It was not my system that was broken, because my other games worked on it. I brought it back, told them it was broken… after requesting that I just wanted my money back, they wouldn’t. I stood there arguing with the employee for 10 minutes… They only offered in-store credit or to sell it back to them for considerably less than what I paid for… seriously, their return policy SUCKS. They recently hired a new employee who would not give me their 20% Xbox Sale price on three xbox games I was buying… wtf? He also took forever to help me check out, but he’s been there for months. I swear most of the time people just stand around TALKING in there… be WARNED.
Mike D.
Évaluation du lieu : 1 Bloomington, IL
Will never be returning to this store. I purchased a new product for my son. We brought it home and hooked it up. The item did not work. thats understandable. Sometime things just don’t work. Took the item back to the store. They told me that they do not do refunds only store credit. Had I know this. I never would have shopped there. The transaction was less than 30 minutes old. Just want to let people know this. Before you buy from this place. We will never shop here again!
ArchaeoFiero S.
Évaluation du lieu : 5 Madison, WI
On Black Friday I went in to Mega Replay with a friend who convinced me to give the shop a second chance. Contrary to my previous visits, I had excellent service and ended up going back two more times over the weekend. The new staff is really friendly and quite knowledgeable about classic gaming. The prices are excellent, and they stock some really incredible retro gaming finds. They have huge sections full of Super Nintendo, Sega Genesis, NES, N64, Gameboy, Game and Boy Advance games, and a wall full of controllers and accessories for everything from Atari to Xbox One – all at great prices. Examples include: $ 7 Sega Dreamcast controllers, $ 8 Sega Saturn controllers(I bought them out!), and I picked up a complete N64 system for $ 29, and a Super Nintendo Mini(toploader) package for $ 44! Their great staff, excellent prices, and immense selection should please any retro gamer. Things have really changed at Mega Replay since I was in a year ago. Five stars to Bloomington-Normal’s new Retro Gaming Mecca!
C.E. F.
Évaluation du lieu : 4 Peoria, IL
I love this store. They have a huge selection of movies, video games(far more modern titles than classic stuff, but sometimes you get lucky) and even a few shelves of books to browse through. Prices are pretty good, though if you’re picky about condition like me, you may have trouble finding items in satisfactory condition. A lot of it has excess wear, missing game manuals, etc. The disc media always works perfectly, though, and unlike one other reviewer I’ve never had a problem getting help from employees or checking out. Definitely worth a stop every time I pass through Bloomington.
Micah N.
Évaluation du lieu : 5 Normal, IL
Contrary to the other review about this store, it is absolutely phenomenal! I have been in several times to buy and sell video games. The staff is friendly and helpful(when you ask) and they have a giant selection and only about 10% of it is behind counters(mainly big ticket items). You could spend hours looking at all of the stuff they have from games to DVD’s to books to televisions. The best part about the store is the incredible deals. They have lower prices than any big box store like GameStop or Best Buy and they offer you more cash than either of them would. It is a great place to go shopping for presents or just to splurge on yourself. I highly recommend doing business here.