Tony Roma’s Ribs

No complaints here. I had a cheeseburger and fries which was very delicious. All of the staff was very friendly and attentive. The place had a great look to it and was very clean. Would visit again.

Food was good, service terrible. Appetizer came out with meal, early conversational wine came out after all entrees were served. Sad part was the place was relatively empty, can’t blame poor service on crowd.

Poor food, poor service, poor hygiene. The flat bread appetizer was akin to eating dog food off of cardboard. Mixed greens salad was out of a bag and we suspect the chicken was too. Potatoes flakes were not absorbed into the mashed potato mix. Floors beneath the tables were loaded with garbage. Tables sticky. Very flip server. Didn’t share specials. Didn’t provide napkins and silverware. Disappeared for long periods of time. Delivered cold food. Prices high for low quality experience

average overall. Sat at bar service was good.
Ribs were fine, sides were poor. Baked Potato was lukewarm cheese poor. Coke slaw tasted stale

The «bone in» beef ribs were to die for! I wasn’t sure which sauce to choose so the waiter brought me a sample lineup of the sauces. Great idea! I kept trying to convince him to sell me a bottle of the spicy barbecue sauce.
The lobster bisque was awesome as well! I didn’t have one complaint… well I guess I do have 1… why aren’t you in Chicago???

Terrible service. Walked in to four-​five servers standing around host podium with nothing to do. Was sat at a table in a crowded loud area with lotsa kids – I has headache – asked to move, host rolled eyes. Then was sat at a dirty table, took 20 minutes to be greeted by waitress, asked her if she thought table was dirty. She didn’t. Had to point out. Awful service. You’re better eating at 7 – 11

Me n my wife had just made it to mall of America when we decided to eat tony romas took 30 min to get n no big deal expected for a wait but food sucked steak wasn’t cooked it was still mooing when they brought it surface wasn’t completely horrible just not good the cooked must looked like had a bathroom problem cuss he was walking in and out there every three minutes needles to say I won’t be eating here again

I think I did have a good nap while waiting for the ribs. You should bring some pillow to sleep comfortably. I was hoping the ribs to be so delicious but the taste is just normal and not worth the wait and price.

Hands down my favorite place for ribs. Excellent service, usually little or no waiting. Great menu with many choices, but try the St. Louis ribs with makers mark bbq sauce or the mojo chicken

Went with three kids. Panini was pretty good and simple, everything else was as expected but not special. Our waitress was attentive and prompt which made the meal with a somewhat unbearable 1 year old a little better. Convenience in mall is main factor.

It gets two stars because the food wasn’t terrible. The service however was. We waited for about 12 minutes after being seated and there was no server in sight. A bunch of employees did walk past and gave us looks. We would have left, but my friend had his baby with him and it would have been a whole process, so I just went up to the hostess and told them. A few minutes later the waitress shows up and didn’t really try to be believable with her sorry for your wait. From then on it was your standard slow poor service. The food is about on par with Applebee’s (I don’t mean that in s good way). For the price it’s definitely not worth it.