Food is always freshly prepared and service is awesome, Errors in ordering are fixed immediately by staff with no questions asked! Elizabeth, who took care of our order was very courteous and went over and above to make sure the food met our expectations! One of the best Pizza Hut stores I have been to in a long time! No reason to switch!
N C.
Évaluation du lieu : 2 Cincinnati, OH
I’ve placed orders for delivery twice at this location. Both times the food was late. The first time, I received a phone call letting me know that due to the game that was on, my food would be an hour late. When I received my order, it was barely warm. The second time I ordered, I again received a call letting me know my order would be late. To the manager’s credit, he did offer a discount and quicker turn around time if I picked the food up. I decided to wait and the food was delivered in grease saturated boxes. Not sure how to solve for the staffing issue, but I will just forego delivery from here on out.
Tim S.
Évaluation du lieu : 3 Cincinnati, OH
There’s a display screen inside this pick-up only location that shows the status of open carry-out orders. It was pretty cool to walk in, see my name and learn that my order was ready to pick up. The staff inside was friendly, both in person and on the phone.