The UPS Store

Best UPS store for me! The guy entertained me was so kind & very helpful! I went here yesterday to have some invitations print out. I used their computer just to download so it was right not to pay for it I guess right. He cut the invitation for too me without extra fee! I will come back to have my invitations done here!

I visited this store on November 26^th to ship a gift. The female employee was a breath of fresh air — excellent service, genuine, expedient…
On the other hand… the boy with long hair working the counter was a complete nincompoop — condescending to every customer that walked through the door while I was there, with no exception for me. I use the term «boy» because he obviously has not yet reached manhood as he acted like such a child.
He was rude, disrespectful and abrasive. Between the two employees it was a yin-​yang and not in a good way. When one customer asked him about the exceedingly high price to ship across the country he quipped back, «I don’t make the prices». Well, no kidding! An iota of customer service skills would have been able to come back with a more polite reply and probably would have resulted in the client handing the money over instead of literally throwing it at him on the counter. When I returned the scissors the female employee had given me to assist with the packaging preparation I was doing he remarked, «I’ve never seen those before in my life… but whatever.» When I was signing the document with all of the fine print and actually tried to read it he became very impatient and told me, «It basically just says what you can’t ship just like what you read on the poster on the counter.» (It says A LOT more than that — I stood there and read most of it) He was visibly TICKED that I didn’t just sign it and get out of the store. He smarted off when I didn’t move fast enough to come back to the area he wanted me to sign the document, because, by golly, why hand it to me where I’m standing when you can be a complete jerk about it. When I didn’t move IMMEDIATELY he said, «fine…whatever — just sign it over here then» and slapped it down in front of me. I will not ever go back to this branch of UPS.
I hope he has a chance to grow up someday — and by the way UPS — really? I can get treated like this at the US Post Office — for cheaper shipping rates. Lose the dead weight and hire someone that understands what the words «Customer SERVICE» mean.