Bolingbrook Immediate Care Walk-in Clinic

This place is horrible. First off, everything is unsanitary. One patient leaves and you don’t see them wiping anything. Dr. Saleha Khan, the physician whom I and my mother both attended three times and had a bad experience with –First off, I never saw her washing her hands. My mom needed a referral to a surgeon and she signed off on it blindly, and never bothered following up. Then, after 3 months she was confused about the whole surgery and had no idea my mother was going to have surgery WHEN SHE WROTE THE REFERRAL HERSELF. My mom needed medication refills and she gave the wrong dosage by accident. I’m not really sure how this doctor is running this business with this many amounts of mistakes. I had to wait about an hour just because Dr. Saleha Khan was taking a personal phone call. All in all, there is no good about this place, the doctor is terrible.

I will never go back here! Not only is this place unsanitary, they are very unprofessional. I moved to Woodridge from Crest Hill and needed to find a pcp for me and my daughters and since it was convenient and my insurance was accepted there, and saw they had decent ratings online I figured I would give them a shot. Well I have now had 2 bad experiences there in a 3 month period. The first time I walked in as soon as they opened, which they were ten mins late to begin with then I checked in and the lady stated that the dr wouldnt be in for a few hours and she wasnt sure what time she would be there… I ended up having to go to the ER where they ended up giving me morhine because they realized how much pain I was in. The second time happened yesterday when I called the office to attempt to get my perscription filled, I was told I would be called back in three hours as they were «busy». 4 hours went by and I never recieved a call so I called them, she said she still didnt get an answer and would call me back. she called me an hour later stating the dr refuses to refill my perscription of Chantix, which at this point has successfully helped me stop smoking for 5 days and I didnt want to go back to them but I know without the Chantix it would be hard to do, well the lady proceeded to tell me this nonsense…“she will prescribe you a nicotine patch but not Chantix” why would I want to put nicotine back in my body after being without it for 5 days? thats backwards thinking, and it makes me uncomfortable to ever go there again because they may not be doing the right thing thats best for me.

Went to bolingbrook immediate care as I was suffering from allergies. Very professional place. Waited for 15 min then got to see the doctor. Best part was that I got to see the doctor and not like most other urgent care where you see only nurse practitioner or physician assistant .
Dr Gill came and I told her my problems. She was so so nice, very understanding, very professional and a good listener. Though I have been to other urgent care places but wasn’t fortunate enough to see a doctor like Dr Gill. Right then I made Dr Gill my primary care physician.
I wonder how come there is not any review about this location on Unilocal.The best thing about this location is that it has doctor on duty and not nurse practitioner or physical assistant. If your insurance is being charged for doctors visit then how come in most urgent care places you are being seen by nurse practitioner or physician assistant .
I would recommend this place for fast and excellent service.