Jimmy John’s

It took over an hour to get four sandwiches the last time I ordered and the order didn’t even arrive complete. I literally live down the street. I could’ve picked it up in 10 minutes. I spoke to the manager and he couldn’t care less. They usually mess up our orders. Not great

This place used to be good when they would deliver in a larger radius now they don’t it’s pretty ridiculous considering all they people they have standing around

Brand new location. Inside was very clean. The customer service was outstanding. And the sandwich was of course amazing.

1238 W Boughton Rd location for Jimmy John’s is a joke. Not sure if this review covers this location or Jimmy John’s in general. We ordered a Turkey Tom and paid $ 5.49. Took the sandwich back to the car and when I gave it my girlfriend, she was surprised (as was I) at how skinny the sandwich us. When we unwrapped it, it looked like an empty piece of bread. Opened up the sandwich and saw a thin slice of turkey and lettuce. My first thought was «I just $ 5.49 for a sandwich bun.» She walked into the store with the sandwich and questioned if something was left out of the sandwich. They said no, and that the amount of turkey we got is all they are allowed to put on. My point is… you can get a better sandwich… and certainly a better sandwich for the money… ANYWHERE else. They wouldn’t take the sandwich back and refund our money even though it hadn’t even 1 bite taken out of it. With all the competition in food places in 2015, I wonder how this place is able to stay in business with such lousy customer service and poor offering of what you get food-​wise for what you pay. Stay away…

The previous reviews are accurate. I finally ate here for dinner, and while the interior/​space is fantastic compared to other JJ’s locations, the service reflects that of a community pool concession stand.
When I came in there were about seven (young) employees talking and shooting the sh*t. One employee took my order, but exerted some kind of disdain for having to do so, which was annoying, but what can you expect when eating in a JJ’s? The food quality is always good, but the staff made me feel like I needed to order to go.
One thought; where is/​was a manager? There were a bunch of employees (some working, some idling) standing around in groups, almost gossiping and failing to acknowledge that there were customers in the store.

There’s really no point in reviewing the food at a fast food chain/​franchise. It’s either on par with the others in the chain, or it’s not. The food here is about the same as every other JJ. BUT THE SERVICE SUCKS. The POS (Point of Sale) system didn’t work correctly and I ended up getting charged twice. I would call to get a refund, but the saff (and the person I think might have been the manager) didn’t seem interested in getting things resolved. It’s only $ 8 but screw this place. And its clear from the reviews going back at least to 2009 that corporate doesn’t care, so why should I support them?

Great food, horrible service! Called to place an order at 11am, they called me back at 1130 and said they just opened and are a new store… lie number one… then said they don’t deliver to my warehouse… lie number 2… then I called and the assistant manager was anything but helpful! Rude tone, had no clue who she was talking to, just kept saying street addresses without asking who she was talking to then said that «corporate» came out and said only deliver to a 5 min. Radius… really???
That sounds like a bunch of bs. Couldn’t even offer me a gift card, or offer to bring me lunch anyway? How aweful! Horrible business strategy! Jimmy Johns need to reevaluate the way their humans treat other humans… I don’t care how fast you are!!!
I will NEVER give this Jimmy Johns or any other Jimmy Johns my money again!!!

Are you kidding me?! Just… come on.
«Subs so fast you’ll freak.» No. There is no freaking out here. Ever.

This is the worst Jimmy Johns I’ve ever been to. The sad part about is that it’s so close to my house. This is the first time I’ve ever been to this one. I walked in and it smelled like urine and Toliet cleaner. The girl at the register looked bored, mad and completely uninterested. I placed my order and watched the guy pile on peppers when the ticket said E-​Z peppers. He put a pile of lettuce on top and I asked the cashier if he knew what E-​Z peppers meant. She turned to him and told him to take some of the peppers off. He immediately turned into a butthole and took off most of the lettuce and whatever peppers he could grab. He put the meat on and wrapped it up. Where was the onions? Where were the rest of my toppings. He practically threw the sandwich on the counter and walked off. RUDE RUDE RUDE. I will NEVER return here. It took everything in me not to ask for my money back. This place needs some new staff because the folks there are definitely giving the place a bad rep! I will continue to get my sandwiches from everywhere else but this one.

Average, no better than a sandwich made at any other deli. Really, not at all impressive. Don’t go in there expecting the best you’ve ever had. Bread is good, sandwiches are on the thinner side and for some reason they don’t cut them in half.
I tried them twice to make sure I gave them a fair shot. I won’t go back, lots better choices in the area.
Lastly, their cookies are good.

I love Jimmy Johns, but this location is ridiculous. Slow delivery and by slow i mean almost an hour. and now they have a minimum $ 8 order? we used to order at least 2 times a week at my work. never again. the delivery drivers are all very nice… but the management obviously needs some work.

My husband and I visited last night around 7:30 for a quick bite before going home and I could not believe how rude these people were! They don’t say hi they don’t say thank you and they don’t say good bye come again. To make matters worse… they girl behind the corner was soooooo bored when it was slow that she sat on the counter that food is prepared on with her tiny shorts and played with her phone! SERIOUSLY?! Like I’m going to have food off of a counter that your butt was on! NO thanks! I have never been to a JJ restaurant where they don’t speak to you! I will never go to this location again!

Great food but the people who work at this one are rude. I came in about 25 minutes before they were closing and sat down to wait for my fiancé and the cashier gave me a hard time. She explained they were about to close and I needed to order. It doesn’t take that long to make two sandwiches. I stopped going here in favor for the one by the Promenade.

This was the choice of the day. I have heard a lot of good things about jj’s. We ordered a variety of sandwiches big john, turkey, pepe, unwich. Unwich JJ’s answer for atkins. We also got the chips. It was ok nothing to over the top.

woohoo! jimmy johns!!! i first discovered jimmy johns when i was at school down at EIU. nothing is better than jj’s bread… in the middle of the day or at 2am after a night of nickel beers. Yum, man!!! the meats and cheeses are fresh and delicious. and now they have jimmy chips which are tasty! good job jimmy john — you’ve come a long way baby.