Rude people working there. I know a former employee who called into work sick with a stomach bug. He was told to take some meds for it and come into work! They were not the least bit concerned about their customers possibly getting sick. The employee was called the next day and told his employment with them was terminated. Horrible people to work with and rude to their customers!!!
Michael T.
Évaluation du lieu : 2 Bossier City, LA
Meh. Completely understaffed, stopped by several times on a Sunday to lines near out the door only to run more errands and come back later. Maybe a fluke. I usually get a milkshake, however its becoming too inconsistent. Between too much milk making it a runny mess or it only filling up 75% of the cup due to portions not being the same its a headache. Considering a small is $ 4.49… yeah Think I will just stick to getting my son a scoop here and there as that’s initial reason we visit.
Lalena B.
Évaluation du lieu : 4 Las Vegas, NV
Should have gotten the lady’s name that was working tonight, because unlike the other folks’ experience, the customer service was over the top good!!! She took her time helping my nephews and letting them taste flavors, and she was patient and helpful with my mother who had questions. Of course the ice cream was good too! The tables and chairs are not the most comfortable… so I am giving it a 4 since there’s room for improvement in my opinion. I will bring them back for sure!!! :)
Shannon Z.
Évaluation du lieu : 1 Bossier City, LA
Customer service here needs to be improved! A friend and I went for ice cream and this is the second time we had to wait, not because they were busy, but because they were having a conversation! When I finally said excuse me, the gm said they were discussing personnel issues. Really!!!
Jessica D.
Évaluation du lieu : 3 Bossier City, LA
I have been comming to this BR since I have been here in LA and I gotta say I’m not all that impressed. I mean to say that the ice cream is delicious and they always have my pre-packaged mint chocolate chip ready to go BUT their customer service is something that can be greatly improved. The girls they have there seem nice enough but are not attentitive at all. Spent ten minutes waiting in line just to pay for an ice cream cone. Doesn’t seem like they ever have enough people there on the«busy» days.