The Home Depot

This is really not regarding this particular store but their credit card company.
I have a no interest for 2 years purchase I am now trying to pay off. I went into
the store to pay it to make sure it was applied to no interest portion. They took
my payment and called the credit card people to tell them I wanted $ 1000.00
applied to promotional amt. They said was done. The next day I just called myself
to make sure it was applied and was told it was not. I went back to store and again
they talked with someone on the phone and let me talk to her and she said it was \
now applied and I could see it on my next statement. Just got said statement and it
was not appled. Called number on bill and the girl said it just took 2 statement to show
up on statement thats just the way the system is. Made no sense so I asked for supv.
Just got another agent but he said she was wrong it would have shown on my statement
but was not applied to promotional amt. He said he would apply it and I could see it
on my next statement as he couldnt send out another statement. I said since he
was the fourth person there who told me it was applied I did not want to wait a month
I wanted something in writing. He said it would take a couple of days to apply then
he would send me an email. So we will see what happens.
My advice if you want to use a credit card use Lowes. Thats what I plan to
do.

For my review of Home Depot, I’ll just post my review of Lowe’s. The reason for the 2-​stars is because we liked the older, retired guy working in the garden center and Home Depot seems to have a better wood selection than Lowe’s. I’ve specifically addressed my problems with a couple different employees at Home Depot (Scott in Paint for example) and was assured that the following events would not occur. But read on–
Here–
Absolutely, positively without a doubt do we loves Lowe’s! They bend over backwards to please their customers. And like the Santa in Miracle on 34^th Street, they will be honest if they think something can be had for much cheaper elsewhere. Mind you, that’s only happened a couple of times because their prices are great. We flipped a house in San Antonio and spent about $ 16,000 in Lowe’s. At our new home here in Bossier we seem to be opening up our wallets again– what can we say — we love home improvements.
What keeps us going back to Lowe’s and not Home Depot not only is their customer service and prices, but their military discount program. The advertise it (Home Depot hides it and you have to ask) and they honor it on EVERYTHING. Clearanced or on sale or full price. If you have wood floors installed all through your house or just a wall switch– they honor it. If you have a coupon, they honor the military discount on top.
I felt it necessary to write this review because we cheated on Lowe’s today, tempted by a Home Depot coupon. We spent about $ 500 there today. Did Home Depot honor the coupon? Yup. But we couldn’t use a military discount. Would they even give us a military discount without the coupon??? No– because 10 bricks we were buying were on sale.
Businesses don’t need to give these discounts. Heck, we don’t even expect them. But when you have two competing stores and you spend THOUSANDS of dollars on their products and one offers easy use of their discount, then of course I’m going to prefer one over the other.

I would give them zero stars if I could. When you spend thousands of dollars at a store you’d think the employees would be more polite and actually want to help you. I would not recommend getting your floor and installment with Home Depot… not even when they’re running a «special deal» on it. It’ll still cost you over $ 3,000, a lot of wasted time, and probably a couple of migraines. Tomorrow I will be taking my floor back and getting a refund… I’ll probably use Lowe’s or maybe a smaller business that might be more polite and can get the job done when they say they’re going to. I could write all day about how rude/​ignorant some people that work there are… I did however find Eric to be very intelligent and sweet. Get more guys like him and maybe one day I’ll shop there again…

Everyone at this Home Depot location is very rude. They act like they are going out of their way to assist you. I would recommend going to Lowe’s!