When I went into this particular store on Sunday 12⁄20 the women working were slow and not very helpful. I went in about 99% sure I was going to buy boots but I ended up not making a purchase because of the poor service. Found lots of great shoes I wanted to try on. I like clarks products and generally have had great customer service. They took extremely long to get shoes and looked very unapproachable when asking questions. When I asked to try on shoes it was as though I was really bothering them. I won’t be going back to this location and looking elsewhere for boots.
P N.
Évaluation du lieu : 1 Long Beach, CA
I went to this Clarks store in Boston and bought shoes for my daughter. The size I wanted was in the back and the sales associate who was helping us brought us a box of shoes that were the correct size and shoe type. We had a quick look, purchased the shoes, and left for our flight out to California. When I came back to CA, I realized that the sales associate had given us mis-matched shoes — the two shoes were different colors. I called up the store and requested that they allow me to swap the shoes a local Clarks store or I could mail my mis-matched shoes back, etc. They said they would call me back, and its been 10 days. I have called the store a couple of times, but no one is picking up their phone.
Frank R.
Évaluation du lieu : 1 Waterfront, Boston, MA
This place is two times the price as other outlets. so over priced. I would not buy from this store I think they mark up for the tourist.
Ozge A.
Évaluation du lieu : 5 Minneapolis, MN
We normally shop at the Newbury location but we went here because we were in the area. It turns out they had a much better selection. Jonathan was very professional and he helped us with our numerous shoe fittings. Overall, we had a smooth shopping experience.
Jan Marie D.
Évaluation du lieu : 5 Somerville, MA
This Clarks location is quite professional, and while often *over*staffed, it means that you will scarcely be at a lack for help. The selection is great, and the shoes are QUALITY. I’ve never owned shoes longer than these Clarks sandals I bought a few years back. I ride my bike in them, go to the beach in them, wear them to singing performances. They’re durable and fashionable and most of all: comfortable.
Malden G.
Évaluation du lieu : 4 Malden, MA
I am happy that they stopped selling shoes with soles poorly made in China. After two refunds they came out with some new Clark shoes that are not cheaply constructed and will last a bit longer. The crap pair made in china«cracked» in half after one month. Lucky for me this store has a good staff with reasonable turnover to remember repeat customers and deliver no hassle refunds.
Jim T.
Évaluation du lieu : 4 Hopewell Junction, NY
Great service. Very friendly and cordial. Especially considering this is a very touristy area. They treat you as if you will be coming back soon.
Rob L.
Évaluation du lieu : 5 Boston, MA
The laces of my Clark’s had snapped on me, and Nate was very accommodating in providing me with new laces free of charge!
Helen W.
Évaluation du lieu : 4 San Diego, CA
The store appears to stock most of Clark’s shoes. Friendly helpful staff.