Dunkin’ Donuts

I keep making the same mistake just because my gym is next door.
Unless you’re getting a simple black coffee drink or similar, go somewhere else.
I hate to be mean, seems like these guys try hard. A for effort. But if you ask for a latte or something a little off the standard mill of the road assembly line structure they will completely, catastrophically, mess your morning up.
Please, take my advice and spend an extra $ 1 at the Starbucks next door. Your day is worth it. Think of it this way, none of us know when our time is up, you want to kill you day on bad coffee by all means… Don’t even bring up your dunkin donuts app coupon and try to differentiate between coupon and paying. Just don’t bring the app out to begin with.
Only come here for emergency cases.

I have experienced the hot-​instead-​of-​iced phenomenon mentioned in an earlier review before. Nevertheless I was chill about it; as long as I got caffeine of some sort and the occasional snack they were good in my book.
Today someone that seemed to be a new hire received my order today, and did not seem to understand English at all. She put in an order for a hot medium coffee instead of Combo 1, and when I attempted to correct the error, the person in charge outright lied to me and told me the combo did not exist anymore. When I pointed out that this didn’t make much sense, she then told me they simply had not gotten around to updating the menu board behind them.
Outright fabrication and exploitation is just crossing the line, and I find myself reluctant to consider visiting a Dunkin’ Donuts again, much less this particular establishment.

Standard Dunks, but pretty dirty…
At least you don’t get harassed by people outside of it now!

This Dunkin needs to hire help whose first language is English.
I asked for an iced drink and received a hot one, which might have not been a big deal… If it weren’t ninety degrees outside. One of the workers even repeated «iced» back to me, and yet here I am, stuck with a piping hot drink on one of the hottest days of the year. None of the staff seemed to understand what I was asking for, and so they just played along and wasted my time and my money. I will not be returning to this Dunkin and I would advise others to steer clear as well, unless you enjoy paying for drinks that will inevitably get screwed up.

Rude, impatient staff who can’t understand English and get the order wrong. Will not go back.

All I wanted was a good iced coffee with a bit of milk. First of all, the employees are not very concerned and seem not to understand me at all. Then, I don’t get to add the milk in my coffee, they have to do it themselves behind the counter. And that sucks because I like to add the right amount myself… Third, the coffee was very acidic, and too strong… I was very jittery the whole day (and I am a big coffee drinker). Not sure that was a good coffee experience for me.

I like this Dunkin. It’s clean and the employees are friendly, and the best part is they have the sometimes hard-​to-​find butternut donut! I’m a fan.

The service is great here. They know my order and always get it right.

Very Small. Renovated and Clean. Quick Service.
Fulfills my caffeine fix for the morning.
Friendly Staff.
From 8:30−9am there is usually a line reaching the door.

Disgusting. Also, why do people like the coffee? Precreamed and sugared? I like to put in my own milk and sugar, thanks.

This Dunkin isn’t the most cozy Dunkin I’ve been to, but it certainly has that Dunkin feel: old tile floor, smushed seating, just clean enough.
I like this Dunkin because it’s close to my work and it’s cheaper than some of the other Dunkins in the city. (The one on Boylston and Tremont is noticeably more expensive.) They always have blueberry muffins, which are my favorite, and sometimes the clerks ring them up incorrectly and save me six cents (it’s the small things in life.) Plus, they’re open and fast when I have to be at work for the crack-​of-​dawn-​the-​hobos-​are-​still-​sleeping-​but-​for-​some-​reason-​people-​need-​me-​at-​work shifts.
The thing I don’t like about this Dunkin is that their selection of Munchkins is lacking. When I was a kid, we ALWAYS brought in Munchkins for class birthdays, and there were tons of kinds to choose from: powdered, plain, jelly, chocolate, cinnamon, custard, and the coconut/​nut crunchy kind. Then they added the sprinkles kind when I was a bit older. This Dunkin only seems to have 4 kinds of Munchkins, which is unacceptable!
UPDATE: 7÷26÷2102: It was renovated not too long ago, so it looks nicer. It’s still the same Dunkin, though.

I’ve been to this Dunkin Donuts before, and haven’t had a problem. However, today, I went there to get a raspberry iced tea and ended up with a raspberry iced COFFEE. Not the tastiest drink I’ve ever had, that’s for damn sure. Hopefully, the next time I go to this location, I’ll end up getting what I actually ordered.