Japan Airlines

I took the direct flight from Boston to Narita. Check in was easy, and boarding was fast and efficient. I flew economy so space was a bit tight but the videos, food, drinks, service, and views were great. I got caught up on movies; in particular, I saw Specter (james bond). The space under the seat in front of me was cramp because of electronics boxes so minus one star. The gate at Narita was very far from the customs area so be prepared for a long walk.

I took a photo with one of those staff ladies when the plane landed in Boston from Tokyo. Pleasant flight. The Japanese films were pretty good. They’re up to date, not old ones. The airlines had Strobe Edge before it even released on DVD. The ride was overall pleasant.

Wonderful airline! Extremely friendly staff, excellent food. Having flown with other Asian and American Airlines, I’d say none is comparable to Japan airline. If you transit in Narita airport, you will also experience the same hospitality. Highly recommended for those who travel from America to Asia!

I recently took the new non-​stop JAL flights ⁰⁰⁷⁄₀₀₈ Boston-​Tokyo Narita Executive Seasons (business) class. Having known about the non-​stop flights coming online for over a year and given my interest in aviation and to fly the new 787 Dreamliner. The new flight is a great opportunity for the Boston area to grow ties with Japan and other points in Asia.
While JAL is a solid airline, it isn’t in the same category as other Asian carriers such as Cathay Pacific, Singapore Airlines or even Japanese rival ANA. To that end, the flight was enjoyable despite JALs use of an early 2000s angled flat business class seat.
Ground handling and lounge facilities are handled by British Airways uniformed crews and there is also a JAL uniformed supervisor available to assist passengers in Japanese and to make announcements in the gate area. The British Airways lounge is adequate but again, nothing world class. The first class area is available to eligible Oneworld Emerald passengers, while the Club World section is available for Saphires and Executive Class passengers without status. A light lunch offering consisting of soup, fresh fruit salad, and assorted sushi was provided. Light snacks and a full assortment of self service beverages were also available.
Boarding was fairly orderly and was announced in the lounge. Once on-​board cabin attendants were on hand to collect jackets and assist passengers stowing their luggage. In business class, meal service during the flight consisted of western and Japanese selections, with a la carte options available mid-​flight. The Magic V Thales in-​flight entertainment system was fairly good an offered a wide variety of programs in several languages. Economy class features a selection of one western and one Japanese item, although special meals can be ordered in advance. Entertainment options are similar in Economy form Executive class but are on a smaller, lower resolution seat back monitor.
Overall, a solid experience with JAL in Boston. Looking forward to taking this flight more regularly.