Omni Parker House

amazing hotel. totally recommend the stay.
clean and very friendly. close to everything !

From before I even arrived, the staff at the Omni Parker House was amazing. We were in town to celebrate my parents’ wedding anniversary and my dad’s birthday, and the staff went out of their way to make sure that my parents got the special treatment — from providing rooms with a beautiful view to sending champagne, the famous Boston Cream Pie, and chocolate covered strawberries. The rooms are lovely, and though the walls are a little thin and we had some very noisy neighbors, the staff took care of the situation immediately. I am incredibly impressed by every detail that was covered and would recommend this place to anyone staying in Boston!

We stayed in a premier suite and it was beautiful. Staff was helpful and friendly throughout our stay. Loved the mini Boston Crème Pie waiting in our room at check in. Will definitely be back!

Very historic. Booked through the blind bidding on Priceline and was very happy. The rooms are small, but clean. Enjoyed the stay here. Very great location to everything touristy in Boston and close to the T (subway). Very kind staff. Dog friendly!

The hotel is in a great location. That’s the only positive thing I can say.
However there are many other great hotels in the same location.
Staff are incredibly unfriendly, I felt like a massive inconvenience to the guy checking me in.
The air conditioning /​heating units in the rooms are really so noisy, I couldn’t sleep with the heat on and outside was so cold at –20c!
You have to pay $ 8 for the bottled water in your room. I have never stayed at a hotel where I have not received a complimentary bottle in my room.
Breakfast is $ 25. And really pretty poor food. There are lots of areas to eat. I had breakfast one day at a bagel place around the corner for $ 5 with coffee. I’m very fussy about my breakfast and this place was great.
Over all Omni Parker is dated, really expensive, really small rooms, with unfriendly staff and I would highly recommend looking around for other hotels in the area.

My boyfriend and I just stayed here for Valentine’s Day weekend and had a great experience from checking in to checking out. The valet parking service made it easy to pull right up to the hotel and get settled after a long drive where we were able to check in right away. I noticed a lot of reviews that mentioned the rooms being tiny but the size of the room was just fine.
The location of this hotel is perfectly settled in the heart of Boston. It was unfortunately too cold to enjoy walking around this weekend, but this is definitely the perfect place to stay for location and convenience of sight seeing. According to the bellman, this is the oldest hotel in the United States where JFK proposed to Jackie O at the hotel’s restaurant. The older feel to it is what made it unique and different from other hotels (in a good way). Would definitely recommend!

Let’s start with a simple bad service.
First of all the valet terrible don’t do it to your self save yourself some trouble there’s a garage down that tiny st on the left it’s a 2 minute walk 20 $ for over night and please if you want to be to be in a comfortable room go to la Quinta for half the price and save yourself some money and headache.
Why? You may ask?
Took them 1 hour to get my car to me mind you I called ahead 20 minutes before hand so 1hr & 20mins
The rooms are literally bathroom size like your bathroom at home is bigger then there rooms it’s crazy.
Like I’ve been to holiday inn /​la Quinta standard hotels you know so I wanted to see why this was so special nothing nothing waste of money.

Weekend brunch was delicious! They have a great selection of breakfast items (banana stuffed French toast, strawberry Belgian waffles, chocolate pancakes) and lunch entrées (steak tips, scallops, mushroom ravioli). Most prices were reasonable for the portion: $ 9 mimosas, $ 17 Belgian waffle, $ 21 steak tips. The Belgian waffle topped with fresh strawberries was very yummy, but slightly overlooked and too crispy. The steak tips were the best! They were paired with sweet potato fries and a refreshing salad. The service was fair. It seemed like they only had two waiters on a Sunday around noon. For my friend’s birthday, they brought her a complimentary mini Boston cream pie.

Major disappointment
Staying in a «premier king». Expected a lot more of the whole experience. Lobby looks grand in photos — much less so in person. Registration staff wasn’t rude, but neither were they friendly. Room décor is dusty, old, falling apart. Wallpaper and paint peeling. Shower curtain doesn’t reach the floor so water all over floor. Views are nonexistent. Etc etc. I thought that Omni would be much better based on other properties, but this one is, frankly, terrible. It’s depressing here.
On the upside — the location is great.
But I would avoid this place.

This hotel is absolutely gorgeous. It is very centrally located. The unique chandeliers and high ceilings give it a feeling of old glamour. There are decadent ballrooms located upstairs. We enjoyed the downstairs restaurant. I had an Earl Grey Teatini and a Boston Cream Pie. Its a fun spot to sit near the large street level windows and people watch.
The Omni Parker House is where the very first Boston Cream Pie was created. It is served in a small round cake style. It was layers of chocolate, coconut, and cream. I found it to be far less sweet than the supermarket knockoffs. We enjoyed it with a beautiful pot of hot tea.

I’ve been there to try the original famous Boston cream cake.
This comes in a little single portion (and not in a slice), that ia really cute, presented with strawberries and whipped cream!
The staff is kind… about the cake is a good one. Nothing special but is not a problem of that one, a simple cake with cream and topped with chocolate couldn’t ever be such special!

GReat place, Awesome Service, good Location

Had to come and have the famous Boston Crème Pie. It was really good. If you only come for dessert they send you to the bar upstairs. It was comfortable and the BCP was really good. We also got the carrot cake that was really good too! You should go if you have the time.

Had the best service from the doorman to the hotel management. Excellent service. Gorgeous room and fantastic food. Can’t wait to stay again.

First part — the hotel is very nice. I love the Boston Crème Pie. The staff in the lounge are AWESOME.
Hotel rooms are a bit small, though it is Boston. Area is great as well.
The customer service gets and F-​.
We stayed there in September of 2015. 3 months later we had an additional $ 289.00 charge on our credit card.
I called the hotel and they were extremely rude. They also said they had been fighting with Bank of America to get this paid for 3 months. I called Bank of America and they said no.
So here’s what happened. The hotel lost a credit card charge from one of our employees and decided to change me for it instead.
I tried to work it out and got tired of this. I had to go through my Bank and have employees submit their receipts. It was a typical large business response.
Normally I only write positive reviews though how they treated people I was clear to communicate this.

I stayed here last weekend for a business trip.
I’d definitely be happy to repeat the experience. The staff was helpful and polite and the accommodations exceeded my expectations for being in the center of Boston. They have a small gym which surpassed in equipment your typical business travel gym. Also the restaurant and bar are acceptable.
The only gripe I have was parking at $ 44 per night. Seems a bit excessive for Boston.

These beds are insanely comfy and the staff was really helpful! They upgraded us to a larger room for our anniversary and we got a fantastic view of City Hall. The Boston crème pie may have been a rip off ($ 8 for one) but it was delicious. Overall, super happy to have stayed here.

I’m torn between 3 and 4 stars but ultimately chose 4 because of the great customer service. Although there was delay in getting my room, my interactions with staff was overall positive. Everyone greeted me and was very hospitable and accommodating. I was originally placed on the second floor but asked to be moved up and away from an alley facing room.
The 4 star rating also comes from its location. It’s close to many things I enjoyed in Boston and also gave me a chance to explore new places around the hotel.
The 3 star rating would come from thin walls and doors. The 14^th floor leads up to the ballroom where guests assembled for two weddings on two different nights. Since I was on the 14^th floor, I heard loud guests all night.
I also found a sock in my room that was not mine. It’s unusual because it was on a chair that I had placed my towel on. Prior to placing the towel, the sock was not there. Is there some truth that the place is haunted?
Also, apparently, the third floor is haunted. I heard guests talking about it.
Other random things to note:
To get free wifi, you have to sign up for the loyalty rewards program.
In the elevators, the 13^th floor is not present.
The gym is on the lower level.
There is an adjoining gift shop and restaurant that sells Boston Cream Pie. The restaurant is home to the creation of the famous treat.

Stayed here for three nights on business while visiting Boston. Convenient location near the T and Quincy Market. Easy walking to numerous destinations. Home of the original Boston cream pie. Little known fact Ho Chi Minh worked here while he lived in the U.S. Service was friendly and efficient. The room was nice and clean and suited my purposes. I would stay here again if business brings me back here.

Okay, let me start off by saying that I am shocked by some of the reviews this place has gotten. Let me lay it out for you:
Pros:
Reasonable price for Boston… yeah you know what I’m talking about.
Fair sized room.
Friendly staff
Great location
Good Service.
Cons:
Dated and in need of renovation.
Tiny TINY bathrooms.
Chances are, you’ll look out the window at a brick wall.
I stayed here for Pax, so my review will be slightly behind. The hotel is aging and need of updating, especially in the bathrooms, but unlike other hotels (looking at you Park Plaza), in many ways, it has aged gracefully. The rooms are somewhat of an odd shape, which is probably what throws some people, but they are large enough to get around. It’s not the Hilton, but no one should expect it to be. The rooms are clean and comfortable, and there is plenty to do nearby.
My only complaint is the small bathroom, but after staying at Park Plaza… yeah I can live with the Omni Parker version of small.
My advice, give this hotel a chance if you like old-​world charm and can overlook a few imperfections. You will have a nice, cozy, stay, and that’s what you should expect. My wife and I will be returning (considering the price stays in range) for Pax next year!
Cheers guys!

If you’re looking for where the Boston Crème Pie originated, look no furture. The Omni is your place. Had a lot of fun! After walking around Boston for hours, stopped in here for a beer (samuel adams of course) and to try out the historical delightful Boston Crème. Was not disappointed. My visit to the Omni was merely for pleasuring my taste buds with this very tasty dessert. And I left happy. The service was great and friendly. The bartender was very knowledgeable in places to see and do around town. If you haven’t had a Boston Crème Pie dessert before and want the real deal. This is your place!

This was my first stay at the Omni Parker House, and my first impression upon walking in was a great one. The lobby is large and has plenty of comfortable seating, in addition to free wifi.
I’m always impressed with the staff at Omni hotels. Between the front desk, concierge, and cleaning staff I came into contact with while walking to the elevator on my floor, everyone went out of their way to be helpful and friendly.
My room was up on the 14^th floor, and as part of their loyalty program I received a water bottle and lovely note upon arrival. Both are a nice touch when traveling, and something I appreciated. The room was small, but any larger would have been uneccessary.
The gym is a floor below the lobby and is bigger and better equipped than most hotel gyms. It was bright, well air conditioned, and spacious and had a bowl of fruit to grab a snack on the way out.
Overall, I had a great stay at the Omni. No complaints whatsoever!

My favorite hotel in Boston is the Boston Harbor Hotel, but that was 500 – 600 a night this past sunday. So, I hotwired and rolled the dice and we got the Parker House. Which wasn’t too shabby. The beau liked the history of the place, old city hall, and the proximity to south station and logan. I liked the pretty starbucks across the street.
When I checked us in the gal said,“I have you in one of our full size bed rooms”. I didn’t realize this was an option outside of NYC. I asked if a king was available. She said for a fee of $ 50, which we were never charged. Our room was indeed a king. Overlooking an office on the 12^th floor with a suspicious hood, we think they might be making meth. The downfalls of the room are the overhead lighting, the postage sized bathroom, the tv in front of the window, the desk in front of the mirror. For one night it was an okay room, for more than a night I would have had to ask for a different room or jump ship!

Love this place. So much history. So much love. The service was great for the most part. Our only reservation was that we requested for bath towels and coffee at 11:30 p.m. — never came. Also my wake-​up call request for 7:00 a. m was never received. Tip? Do not order anything after 11:00 p.m. Truth be told, this would be my go-​to hotel in Boston.

The Parker House is clean and comfy, especially the bed but the hallways STANK! Blech! The room is quite small and there is no place to put one’s toiletries. The room itself was so small there wasn’t room for the two of us to put our belongings in the dresser. I ended up plopping my suitcase on the desk and having a mess around the bed. I will say that overall the hotel staff were pretty friendly but business must be good because when I asked to stay an extra night they flat out told me that although there was a room available they would not honor the discounted rate for my group even thought the conference was underway for three more days. It all worked out in the end because I ended up staying with a friend for free but Omni lost a sale.
Tip: Skip the hotel gift shop. If you walk out the side door (right next to the gift shop) and take a right you will soon see a Starbucks on your left. Even if you don’t like Starbucks coffee I assure you it will still taste better and be cheaper than the Omni Parker gift shop, with all it’s cheesy charm. ETA: Based on the comment below I am not sure why people like this gift shop so much. Maybe they like paying $ 1.25 extra for the same cola they could buy at a nearby convenience mart? But hey, if you need something in a pinch, at least you don’t have to walk to far.

I love historic hotels and this just had so much charm. From the moment we arrived on the doorstep I loved how we were treated and how accommodating the staff was. My friend told the bell hop it was my birthday and they sent up a complimentary Boston Crème Pie and a bottle of water. Not very good, but a very nice sentiment. The front desk clerk was nice and check in was a breeze. It was the first time I booked a hotel through Groupon, so I was a little nervous. The room was clean and we had an amazing front on view of Old City Hall from the 4^th floor.
The only complaints I have are quite small. At 8am on Saturday morning Housekeeping knocked on the door and woke one of us up to ask if we wanted the room cleaned. Then when they did clean the room later in the day they took our robes (and didn’t replace them) and took my hair towel. When we checked out I told them this and they somehow located the hair towel and are shipping it to me. They said if they didn’t they would reimburse me for the cost. It was the principle that they took something that was left on the chair in the room that clearly was not one of their towels. The sign very clearly stated only towels left on the floor would be changed, so we made sure to clean the room up before we left for the day.
Also, the room service menu after 1am is VERY limited, and not with the type of food that I would assume most people are craving at 1am. They need to add more food similar to what is served in their downstairs bars along with the more upscale, full dinner selections.
I would definitely stay here again. It was clean, they were nice and it was in a great location to everything «touristy» in the city.

Top notch customer service.
Omni is a big competitor with other luxury hotels like Four Seasons, Intercontinental group, etc. But what you’ll remember is their excellent staff who are always courteous, available to help you and will greet you with a smile on their face.
The primary reason we booked this hotel was the great weekend rate and also the convenience to the metro, which is only a block away. That translates to fast access to Boston Logan without having to take a cab! And when I travel, I prefer commuting the local way rather than being stuck in traffic while my cab meter runs high.
We had a comfortable king size bed and this hotel being in the heart of town, space is very small. The bathroom is tastefully decorated but is a tight squeeze. I like the toiletries and even took the lotion home because I just love that lemon-​verbena smell.
I signed up for Omni’s guest rewards to take advantage of the free wifi and complimentary beverage delivered to your room for breakfast. It’s the extra touches that made our stay here worth it.