Auto Tech Car Care Inc

The whole Auto Tech team does a professional job. I had rotors put on my Ford F-​150 and 14 months later developed a thumping noise in the left front and rubbing in the right front. I took it in and David called me to say the rubbing was from broken front springs (it’s a 2004) and the thumping was from bad bearings in the hub. He verified it had been 14 months fr the hubs, but because it should not have gone bad that quickly covered it under warranty, — their standard coverage is for 12 months. Always helpful.

I will never go there again. Very rude.Need to learn how to communicate with customers. Salesman seemed to pushy. Went due to recommendation from Angies list.

I brought my car by without an appointment for an emergency transmission issue. Dave was awesome, diagnosed the problem immediately, and sent me on my way quickly. If you want great service, there is no other place to go!

I originally went to this shop because it got a lot of good reviews on Angie’s List.
It has a super nice waiting room but it doesn’t matter because they are so backed up there isn’t anything they will do that makes it worth your while to wait. I usually have my wife help me drop it off the night before and then pick it up at the end of the next day.
They are pricey. No question about it.
The first couple of times I went, I really thought they did a fine job. This most recent time, I asked them to do some mileage service and to check a vibration/​rumbling when I was idling at a light or stop sign. They couldn’t quite figure it out other than to say there might be a loose motor mount but that it wasn’t really urgent (translation: they didn’t have the part or the time unless I was willing to leave my car for at least another day)
A couple of my visits have been highly successful. My A/​C wasn’t pumping out cold air during the summer and they fixed it right up with a shot of refrigerant. Another time, they fixed my brakes.
But, it’s not cheap.
The staff is super friendly and they are pretty helpful but not being a car person I don’t always understand what they do or why. The lack of a fix for the vibration thing has me a bit worried, though, and I might take it somewhere else for a look.