Chili’s Grill & Bar

I tried this place months ago but wasn’t crazy about it. Today, there was no one at the door to greet people and it was the start of the dinner rush. I never got a chance to eat because the bartender had such a bad attitude I had to leave. I sat at the bar where only 4 people were sitting (Not busy yet). She ignored me and walked to the back cooking area. She finally comes out and I order a beer. I told her I was ordering food but make it to go. She told me to go to another place in the restaurant to place my order. I asked her why she can’t just take my order while I’m at the bar and put it «to go». She immediately gets a major attitude, raises her voice and says «You can do it your way» 3 times. She began pouring my beer but then walked back to talk to the cooking staff. She comes back and says, «your beer is coming» and goes to chat with someone else (ignoring me). I got up and walked out. I’ll never go back.

Went here tonight for dinner and had an okay experience. This location definitely isn’t as great as the one that used to be in Annapolis, but since it shut down this one is the only option.
The food was alright. We started with the chips and salsa which is always my go to! Love the fresh salsa so much and I always get an order to go. I also got the half rack of baby back ribs, and although the meat was sparse, the flavor was really good. Fries seemed a bit over cooked and greasy but were seasoned well. My mom really liked the ranch dressing that came with her salad. Make sure to end the night with the molten cake, which is by far my favorite chain restaurant dessert out there.
The service was pretty slow, and our waiter overcharged our check initially. Had we not looked at the receipt, we would have been charged $ 12.00 for two iced teas. Not cool.

We ordered chicken quesedilla and chicken chipotle flatbread. The quesedilla was dry, bland. Had no taste at all. I have been to other chilis. But this is by far the worst one I have ever been.

Went for lunch today with the hub and 2 little ones. Was served by Keri-​Ann (sp).
My 2 big guys enjoyed the buffalo wings.
Ordered chicken strips and broccoli for baby boy. But after his meal was served, he decided he wanted fries and broccoli, instead. Keri-​Ann quickly put the order in for fries. (I tried a piece of the chicken strip. It was pretty darn tasty, I must say.)
I ordered prime rib tacos, 7 year-​old had burger sliders and hub ordered the fajitas. It was good. Typical chain restaurant food.
The mixed berry margarita was VERY syrupy and too sweet. Ugh.
Anywho. The total for the 4 of us was $ 78. We enjoyed Keri-​Ann, who was very personable. Even after a party of 18 came in, that she had to serve, she did her best to make sure we were cool.

My bartender Angie was amazing!!! She recommended that I got the Yellow Tail wine with my Carnitas Tacos. I would come chat and sip my Yellow Tail with her anytime. The food was great other than my bowl of bland cold chilli. yuck

We always enjoy the food especially the chicken nachos but the service is bad. On two separate occasions we actually left after being seated because a server never came to help us. Other times the food has taken way too long to arrive. They really need to improve in this area before I return again.

I went to chili’s in Bowie last night to spend time with my girls outside of home and I had a gift card to use. When I arrived, the hostess was not friendly and wasn’t even at the front door. We sat down at a booth and she gave us menus. She turned the monitor around but didn’t show us how to work the monitor (the new feature where you can order food, play games and pay for food after your meal.). While trying to use the monitor, I later discovered it wasn’t working for me to order. I noticed 15 minutes later, while talking to my girls and trying to understand the monitor, that no one had greeted us or even asked if we wanted something to drink. Finally, a young guy walks up and introduces himself and takes our drink order. Ten minutes have passed and we still haven’t received ANYTHING. Finally, another guy named Charles came by and said he was covering for my server because he had other tables to cover. He only covered one table and that family came in after me and he only served that table. I found that to be weird that he left our table to deal wothnsomeone else and give them the utmost respect and service.
Charles took our drink orders AGAIN and proceeded to take our order for appetizers. I didn’t want to wait along time for anything else so I decided to order everything so we didn’t have to keep ordering and waiting. I ordered the salmon, ribs with mashed potatoes and southwestern Mac n cheese for dinner and my girls ordered chicken crispers and fries.
My ribs were tough and the southwestern Mac n cheese was horrible. The mango lemonade was too.sweet. I eventually had a bad headache after my meal.
Despite all of this, charles was attentive, courteous and overall nice. I didn’t want to get angry with him because of the other two people who weren’t good at all. There was another server there who had her hair up in a ponytail and she knocked out her tables with problem as well. I didn’t catch her name but I just wanted to put my review out. That location has to do better. Its no way that a busy restaurant like that wasn’t properly staffed.

It’s my daughter’s fav spot and the best waiter ever is CHARLES
I say come for him and the chocolate molten cake
Hmmm
Yummy!!!

Chili’s always delivers a great lunch. Drinks are delicious and sandwiches can’t be beat! The prices are quite reasonable. The chips n salsa my favorite appetizer. Our bartender was on the ball and very friendly. Look forward to eating here again. I just wish we would get one closer to home.

THE WORST SERVICE BY BARTENDER Monet! 11÷12÷15 Upon arriving never greeted by her when I sat at the bar. Monet had a displeasing look on her face while she was completely ignoring the fact new customers were at the bar area. Which was completely empty by the way. (They were in the closing process like about 1 hour and a half left) WAITED 20 MINUTES to even get service and this was after the fact I had to find the manager Brian to help serve. By the time the manager came up here come Monet with her unprofessional attitude.
Monet was displeased with my requests all night as a customer she walked away rolling her eyes to go get the manager every time I tried to speak to her about the drinks her lack of service — without even waiting to hear or let me finish my sentences to her about what was not appealing or pleasing to me as a customer with my food service.
New Flash!!! The bar area is a first impression and a place for single people like me to go to and sit at. This by far was the worst I’ve ever had with chilies. My food came out cold broccoli had black fungus not cooked raw. Onion rings were not fresh cold to the touch the order to the burger I had ordered was completely not even correct due to it missing requested items up front. Monet was not the least bit apologetic about any of this. Instead she cowardly want to get the management to correct her mishaps instead of handling it herself. She clearly does not think like an owner for this restaurant all she was doing seems to be like she’s collecting a check.
With that being said my bar experience proceeded to take a turn for the worst. Monet had a bad attitude and was coming off annoyed. She told me that «I’m going to have to please be patient and wait because she was busy doing other things of importance to close her shift out.» I felt rushed during my meal and waited between 10 to 25 minutes to even get another second round of drinks. What a shame.
NEVER AGAIN — left at 22:50pm

Came here with fam and friends two days in a row due to being in the area both days. We had excellent service, food and drinks! Wes and Kevin were amazing servers. The manager was very attentive and came around and asked if we had been served well/​had any issues. Overall, an amazing evening at Chilis. If you’re in the area and would like good drinks, food and customer service… I’d say stop by here

We once enjoyed Chilis, but they changed the menu, which really was a very bad idea, foot ball season was once full around the bar and family seating nearly full. Please change the menu back to potato skins and bone in wings, and dumpling. Who ever decided to have fries pickle chips as appetizer and not a condiment, not a good idea, the service is very slow as well.

Enjoy the food and it’s great place to take the family. The biggest hit is the pan hot cookie!

We used to come here a lot, but we’ve tapered off as quality has declined the last couple years.
Today was iconic: food was slow to come, but tasty. We both had fajitas a iced tea, and wow, have prices jumped! About $ 48.00 for lunch for 2 with no alcohol.
Service was a different matter, she seemed bothered by us, and became argumentative when asked to sub some broccoli for beans. When the bill came, she did not sub them, but added on a $ 3.00 charge.
So, with no Wifi to distract from these things, we will steer ourselves and our friends clear of this place.

I definitely wouldn’t suggest going here for lunch.
It takes way too long to get your food.
This happened to me twice with 2 different groups.
Step it up.
The food was ok.

Hostesses are. clearly the most unhappy people on the planet. They couldn’t possibly know what a smile is or even a cordial greeting. Our server was decent however watching the grumpy hostesses seat people became unbearable. The food we ordered came out wrong but that was remedied quickly. The food was good. But geez the hosts were pitifully sad looking.

server was fun and on point when we needed stuff. typical location. only thing was when the door open, boy did that wind come in with it!

Service was great food great and the dessert was just the best and bug enough for four to share

1 star is because I like the staff but the food is gross. I ordered something off their light menu and my plate came with leftover food and greasy fingerprints on my plate. My chicken was NOT grilled but fried. The salsa on it was not fresh and I’m sure one of the ingredients were old… I just stuck to the vegetables instead.
Like other reviewers, there was no one at the door when we arrived and it took quite a while to be seated. I frequently visit other locations and decided to give this one a try but will not be coming back.

Hamburgers were good. Service was friendly and fast. Cool electronic tablet to order drinks, appetizers or pay on each table.