In the last few months, I have brought in several pairs of boots and a roller blade skate(!) for stretching. I also brought in a pair of loafers for new heels. The staff has always been very accommodating and I have been happy with the results. Although they are busy, I usually get the item back within a week or two. I agree with other commenters that their prices seem a bit high, but they are about the same as another cobbler in Bozeman that I tried(who also did a good job on heels for dress shoes). It’s on Main Street in downtown Bozeman so I would expect any service to be a bit expensive.
Richard T.
Évaluation du lieu : 5 Bozeman, MT
I have taken my boots and shoes here for years, I have had two custom pairs made. Jeff and his crew are the best cobblers around!
Stevie W.
Évaluation du lieu : 1 Beverly Hills, CA
I took a pair of boots in to have the instep stretched. I was assured they would be done in time for me to catch a plane to where I’m teaching a horsemanship clinic, a place I obviously I needed the boots. When I went to pick them up at the appointed time, they hadn’t even been started. Now I’m out of luck. I’m extremely disappointed in the«service» and absolutely will not be returning. I would never recommend this store to anyone who needs work done in a specific time frame. They’ll promise, but they will not deliver.
James D.
Évaluation du lieu : 3 Bozeman, MT
Nice people, but overpriced from my experience.
Sid S.
Évaluation du lieu : 5 Zellwood, FL
I am in Bozeman overnight & needed to get new Velcro strips put on my sandals to extend as I could not get them to stick. They sewed on new ones in a few minutes and only charged me $ 5. Very good repairman, friendly staff, & beautiful store. Now I can head back to Florida wearing sandals. :-)
Tim C.
Évaluation du lieu : 1 Bozeman, MT
I give most places a second chance before drafting a negative comment. Carter’s just failed theirs. 1) Lost my order. All I needed was a pair of heals on some boots. Five weeks later, I finally got them back. On top of the five weeks. They charged me twice what I have paid at other shops. 2) Not following directions is one thing. Its not a big deal. Just say sorry and make it right. However, that is not the practice at Carter’s. Blaming the customer for your employees incompetence is how they do it. Unless you enjoy being called a liar to your face I would find another cobbler/leather shop. Rampant unprofessionalism in this place.
Alex H.
Évaluation du lieu : 1 Bozeman, MT
I took a pair of leather black pumps to get the heels fixed after a puppy got a hold of them. After about 3 weeks I went back to get them to wear to a wedding and handed over my ticket stub and the sales person went in to the back of the shop and returned empty handed. He claimed that they didn’t have them. I asked him to check again and he wouldn’t, then blamed me and said that I probably picked them up already and forget about it. I left after being very insulted and called them twice over the next week still hadn’t found the shoes. A month later I get a message on my phone, it was Carters and they had finally found them and I could come and get them. The only nice thing they did was not charge me for the work.