Emack & Bolios

I am writing this review not having had their ice cream or other products, because I didn’t have a chance to.
Took my son there, we were so excited to have an ice cream date. I informed the guy behind the counter that my son has food allergies, and he actually refused to serve us. Refused. He said, «We won’t serve anyone with food allergies.» He said it’s due to cross-​contamination, but that’s a risk we take, and I should decide if I want to take that risk. Simple measures such as using a clean scooper washed in hot water, washing hands or putting on gloves, wiping a surface, can make a huge difference.
I’ve been to many establishments where there is a cross contamination risk– it’s my choice. If we don’t feel comfortable, we don’t eat there. We have been to countless ice cream shops, and they all take these steps and we enjoy our ice cream. This guy flat out refused us. I was heartbroken for my little boy and appalled at the lack of willingness to accomodate people with food allergies.
We went down to Pinkberry instead where they treated us like valued customers. Lesson learned.

I’m giving 4 stars because of the ice cream, the first time I went I tried the cake batter and it was great, then today I tried some kind of peanut butter with cookie dough and chocolate shavings and that was awesome.
Customer service could be a lot better though, that’s why this place isn’t getting 5 stars, the girl that was working both times looked like she’d rather be anywhere else. I understand, its retail. but you’re there. you’re making a paycheck. being friendly wouldn’t kill you.
I haven’t tried the candy. or the cones, since I tend to be a slob. I always get my ice cream in a dish, but the cones look delicious!

Cool shop. They sell both ice cream and chocolates.
I got the «Deep Purple Cow» ice cream. I guess it’s their version of Cherry Garcia, except with black raspberries instead of cherries, and there’s chocolate chips of course. They gave me a big scoop of ice cream.
I think if you get a cone you want to get a cone with chocolate or candy on it, because the regular cones are kind of bland.
They have an interesting statue of a cow that’s painted. Reminds me of the cow statues in Denver, CO. Fantastic.