Applebee’s

This place needs some management assistance. The food is consistently good, but the service was horrible. My husband and I go out mid week to avoid the crowds and I can only assume that no wait staff was on the schedule that night. The 20-​something woman that took our order said that she was normally in the back cooking and cleaning. 6 minutes to be greeted and seated, 17 minutes before our waitress showed up to say hello, food came on time, waitress never came back to check on us and I had to chase her down via the manager to get the bill. Bill was incorrect, and change back was incorrect.
P. S. the waitress tried to talk me out of ordering my Texas jalapeño burger because she said it was too hot for her to eat. She told me to order something else.

Party of 4. Freezing cold inside which wasn’t much different than being outside. We were all miserably uncomfortable during the meal. We did ask if they could turn the a/​c off and it stayed off for about 15 minutes until someone turned it back on. Brrrrr.
All 4 entrees arrived separately. The club sandwich which is our old standby was overcooked. Our friend ordered a steak and wanted it topped with the grilled shrimp. The shrimp arrived 10 minutes after his steak. Our friend that ordered the Chicken Pasta was the last one served. We were nearly done when he got his food.
Server was nice but not very good. He didn’t clear away one single plate during the meal. Our table was a mass of stacked up dirty dishes. He needs training.
Unpleasant experience overall.

Cold restaurant, cold food, cold service.
Our food came to our table of 8 over the course of 30 minutes. Mine was cold, another’s was burnt. The utensils were gunky and dirty. Drink refills were sparse. When a complaint was made about the service time, the manger came out and told us how busy the day had been and said «it’s not an excuse it’s a reason». The problem with that statement was that our meal time took 2 hours and 15 minutes and the building was half empty half of the time we were there. Save yourself the headache and go two exits down to O’Charleys.

Portions have shrunk. Not really comfortable for a party of 11. Broke us up to were conversation was impossible. Waitress was nice.

This place will never be on my list of options again. Restaurant so cold u could not even attempt to enjoy the horrible meal. Do not get anything with cedar chicken. I imagine it compares to licking the wall of a cedar closet French fries cold and chips for salsa so greasy they were not edible. Definately no compliments to chef. Service was adequate

As advertised really bad service and horrible food. I know it’s an Applebee’s but this is really bad for an Applebee’s. They should change management or close. Considering I spend 75 percent of my life on the road this one ranks in my top 10 worst restaurants in the lower 48.

Not a good start when you sit down, unravel the napkin with the silverware and your silverware is filthy with caked food all over it. Not just mine, but my husband and children’s were filthy as well. :-(

Worst apples bees ever Asked for crispy fries and was told by waiter Stacy that he would try but couldn’t guarantee them crispy. He said there was a 35 min ticket time wait
Wow excuses excuses excuses I told him since there is a long wait then they could leave fries in a little longer. Again he couldn’t guarantee it geez guess I should get out of this slow backwoods town and go home. Thanks Stacy for your lame excuses
The other night went here because it was only place open and waitress told us she was slow because she was giving us time to talk. I hope the headquarter reps for Applebee’s reads this forum.

My babe and I always crave Applebees for a date. We came here over the weekend and had a really good time.
Our waitress was Parker, she is extremely nice, talkative, and caring too. She is the best waitress there, the others seemed normal she wasn’t the boring.
I ordered the Bourbon Black and Bleu burger, it tasted really good minus the bacon, bleu cheese, and mushrooms. I had been craving a good burger for a long time and I finally got one. The patty didn’t taste frozen, or like one of those beef patties that McDonalds serve. Well seasoned, not too salty, but very juicy. NOT JUICY GREASE, BUT JUICY SEASONINGS. My babe ordered the philly cheese steak burger and he loved it. He said it tasted really good and his plate was a happy plate lol. He suggested Parker to bring him some ranch dressing for his meal and she did it. She bought him two cups of ranch for his sandwich.
Parker helped me order she said if I wanted her to order something that she would taste it first and then tell me. Wow you can’t get that good service elsewhere.
My babe ordered the strawberry lemonade, while I got the kiwi lemonade. They both were really good, but my favorite was the strawberry lemonade. It was superb. Parker kept good on the refills and suggested that she could mix them if we wanted to.
I didn’t finish all of my fries so I wanted a to-​go box for them. Parker came over to our table and said she would give me a fresh batch of fries to go so I wouldn’t have to eat the cold ones. WOWOWOW Now that is what I call good service. I honestly don’t know what these other Unilocalers are speaking of, but they must not know good service when they see it.
Parker always checked on us, and never abandoned us like other waitresses/​waiters. She really cared and wanted our experience to be the best. Very well done with the service. Usually the service at restaurants in the sip are terrible because they are filled with lazy people.
The wait for our food wasn’t long. I mean, what do these other Unilocalers expect?! This isn’t a fast food restaurant, it is a sit down and dine type of restaurant. Get real people!

Terribly slow. Took forever to get water. When food finally came it was wrong, when right order came it was not as ordered. Won’t be back.

I think it may just be that it’s REALLY hard to get good service anywhere around Jackson. Our waitress appeared twice trying to take out order, and once the food arrived, was MIA until well after we wanted to leave. The food was actually pretty good, but service was lack luster to say the least.
Seems like I have heard every excuse in the book around this town as per why I’m not getting adequate service. And this experience was no different. Why, oh why is service so abysmal around here

More like a municipal thing.

They don’t have any liquor, must be a Mississippi thing.