Marshalls

I usually wait awhile before writing a review, but this one deserves to be submitted immediately. Sometimes we may forget that there are genuinely nice people in the world that are willing to do a little extra for others without looking for something in return. I wanted to purchase a picture frame as a graduation present for someone but was hesitant because of where the price sticker was placed. I figured that after eventually getting the price sticker off, I would be left with a beautiful frame that was cheapened by the awkward appearance of residue in the far right corner. I tried to get the sticker off, but sure enough, the residue was left behind. She offered me suggestions on how to remove the residue myself but my schedule really wouldn’t allow me the time to see if it would work. She then offered to go in the back room to see if she could get it off herself. The end result was an amazingly clear picture covering to go with its frame! Thank you so much, Pam, for your assistance. I hope that your managers know how important those small gestures are and how special you are to their team.

Long checkout line and not enough resisters opened and this was on Wed not even a weekend. Who wants to wait 20 min in line? Bad customer service.

Great customer service. Always so helpful and, kind. Only only issue is the long long lines lol. BUT again no system is perfect and, it does move pretty fast. they have a great selection for the house as well as clothes. I honestly feel you can’t go wrong here. Great customer service AND great prices you can’t beat that!!!

This is actually a great Marshall’s — probably one of the best ones I’ve ever been to. The selection here is very good. I do wish they had a better Polo selection but it’s one of the few that actually sell Suits, blazers and Men’s shoes. It’s an impressive selection all around.
A few negatives:
1. The complex this store is a part of is totally hectic. There’s always people flying in and out of it and it’s actually tough to enter and exit.
2. The store can be unkept at times but I think that’s only because there are so many people in at all times.
3. The checkout line takes forever. Not enough registers or people working. Way too long.
Overall, even with the negatives, I do like this place because the men’s selection is great. It’s worth dealing with some of the nonsense.

I love Marshalls — there is one near my house and would go weekly when I was home. This Marshalls, however, is not like the one in East Hanover. They have a good selection of shoes and pretty good prices, but their selection and quality of clothes is inferior to what I have experienced at other stores. The clothes are all ripped and of terrible quality. I have never been so disappointed in the selection as I was here. On the bright side, they have extremely cheap sweater tights/​stockings/​socks and buy them there all the time. Also, their bag selection is sorted by color and there are tons of bags/​purses.

This is one of my fav Marshalls.
Good shoe selection — good clothing selection
Also located in a very convenient shopping plaza.

Always go Here as they offer Big and Tall and usually have some quality stuff!
Decent selection, decent prices and a good experience overall.

What has happened to this store? For years it was my favorite Marshall’s, but for the last few months it has become a junk heap. True designer pieces are hard to find, the furniture section is an abomination, and the rest of the store is, more often than not, in a messy shambles. So disappointed to remove this store from my regular rotation, but my patience is almost gone.