US Nails Spa

I visited this place last week with a friend. We won’t be going back. US Nails was noisy, dirty and chaotic. The prices were way too high. My friend had a very nice person do a mani /​pedi. My person was in a bad mood, obviously didn’t want to be there and was unprofessional. The only time she smiled was when we were finished and she handed me a card with her name on it. For some reason, alarms were going off every few minutes… and they were not turned off quickly. My friend and I couldn’t figure out why alarms were necessary and certainly didn’t like that we had to listen to the loud alarms so often. We’re accustomed to friendly service, a quiet, relaxed environment and a clean salon. Save your money and go elsewhere!

I wanted to like this place, I really really did. It’s close & convenient & the price is right. It bare bones as far as the environment goes but I’m used to Southern Cal where there are all sorts of hole in the wall nail salons that do phenomenal work. But the work here was pretty suboptimal. The nail technician was very nice & she seemed quite conscientious. She didn’t rush & seemed to really care about doing a good job. Perhaps just a bit more practice is needed. I got a gel manicure (which normally will last me 3w easily-I’ve gotten a month out of some manicures) but this one was ragged at the edges & b/​g to peel & chip in less than a week. The cuticles also were left somewhat ragged. I went to another salon just a but further away yesterday & got a beautiful really professional manicure so despite the convenience, it’s unlikely I’ll return.

I got a pedicure here for the first time today. It was done by Kim, and she was top notch! This will be my new place to get a pedicure!

An amazing manicure and pedicure from Kim. My nails look perfect. Very friendly and very professional hair salon.

Truly saddened that my experience the three times I’ve been here wasn’t better considering it’s so close to my home. First off the prices as other reviews have stated are very high compared to other salons in the area. Their customer service is awful, facility is less then clean, and the work they do is shoddy at best. I went in for a fill most recently (listed as $ 18 on their price list) and was charged $ 25. The tech that helped me was honestly straight rude from the beginning and very brusque with my hands and nails during the service hurting me with the sanding gun multiple times. I had stiletto tips going in and asked the tech to preserve the shape. She completely filed them down and rounded them off after telling me she could preserve the shape… this blowing the $ 40 I had previously spent to get them done not even two weeks prior. Less then a week later I am back in due to multiple nails breaking and lifting. I talk to the manager initially who completely ignores me when I explain my issue and instead tries to upsell me on eyebrow waxing… I ended up getting JUST a take off (listed as 5 – 10 $ without service… charged the higher of the two of course). The manager then starts gossiping in Vietnamese loudly only two stations away while shooting me dirty looks. I can make out the words «take off» and «eyebrow waxing» (in English). So awkward and completely uncalled for. My tech did the take off efficiently but i left less then happy regardless with torn up and sensitive exposed nail beds because I frankly did not trust us nails work or want to give them any more money then necessary due to the way I was rudely treated on many occasions. Also this is also one of those place that accepts credit cards but you cannot leave credit card tips. Don’t bother settling for this place ladies there are far better salons who appreciate your business only a few mile away.

It’s been months since I went but felt compelled to write this review since trying out other nail salons in the area. First the price is much higher than other salons. I brought my 7yr old daughter with me for a simple manicure, she didn’t even get any designs and they charged me $ 17 for that, what a rip off! Also, we went right before Christmas and it was a treat for us to get mommy daughter mani. The place was near a ghost town, it was snowing that evening and they only had one other customer. I asked for us to sit near each other and they said no. In hindsight I should have walked out. We had to sit in an empty room completely on other sides of the room, totally killed the bonding experience. I got a get manicure and it was $ 47, geez! It looked nice but one of the nails completely peeled off two days later, I have never had that happen before. Obviously, we have never gone back.

This was not a good experience. I should have listened to those on the neighborhood page. One tip was crooked, she hurried through, and when looking around, one lady who wasn’t working with someone was on their ipad picking their nose… gross…another was doing a mani while taking a personal call on her cell… are you kidding me? Very unprofessional place. Will NEVER go back.

Their English is awful and the chairs for pedicures are so old half the buttons are missing and the chairs don’t work and the lady who worked on me scrapped my skin off of my fingers «buffing» my nails. This place isn’t clean and as you can see in the pictures, the sheelac was lopsided and awful. SKIP THIS PLACE!!!

I had been here once before and it was your average nail salon experience– however, yesterday I had an appointment that went well but quickly went down hill. Let me start off by saying they did an awesome job on my toes. A friend and I made an appointment for a pedicure and for the most part, all was okay but there were a few things that made me want to find another salon to go to. I went to pick my color for my pedi, and the person who was going to do my pedicure asked me three times if I picked my color (MAYBE two minutes had passed total– they had a lot of colors.) and I felt really rushed. Jeez– let me look! :) The water was way too hot (which is fine, everyone likes different temps.) but he fixed it for me quickly with no problem. While rubbing my feet, they only focused on the top of my foot and kneaded hard… ouch! After the pedi was done, they put our shoes back on for us (paper towels still in between our toes) but never confirmed we were done or had us go to sit at the dryers. We sat in the pedi chair for a good 15 minutes before we just decided to get up and leave. We went up to pay our bill and I stood there for a few minutes while the workers were talking. They didn’t even look over. Really? Do you want paid?! Finally she asked if I wanted to pay and there was no line for a tip so I had to write a check. She over charged my friend for her pedi (charged her the same as me but she didn’t get a design so it was supposed to be cheaper) and said she’d just give her cash back. Then assumed she was going to give them what they over charged her as the tip and asked if she still wanted money back. Just an odd experience. Toes look nice, but customer attentiveness was terrible!

had the $ 14 manicure w/​julie. she did a perfect paint job! wish her massage was a bit longer, but for the cost you cannot top it. i’ll be back for her asaP!

This place is fantastic, I had my eyebrows waxed and a French mani-​pedi. My attendant, Angie, was sweet and thorough. It was before an interview and I felt and looked great.
BTW, there is another place affiliated with this one, also called US Nails and Spa which has NOT received good reviews, also located in Bristow, but it’s at 10 486 Bristow Drive. I have not been there.
I highly recommend this place, just be sure you go to the right one :-)