Rosati’s Pizza of Brookfield

Placed an order two hours. Called 8 times now to check status & they are not answering phones. We would like to cancel the order at this point, however, we can’t be assured that they will NOT be charging our card. Terrible service.

Chicago style pizza is done right EVERY TIME (call 40 Minutes earlier because it takes time).

I went here for lunch because I wanted a beef sandwich and could not think of a place in the area for one.
I ordered my beef sandwich with frys and I was told 10 minutes with no other people in the store. Was the cow not slaughtered, was the meat not butchered, was the beef not sliced and ready to go. As far as I know the tongs reach into broth and pull out the beef and place it on bread. After 5 minutes the driver came and and the guy who took my order relayed it to him to make, the guy didn’t even start my order and just made me wait for no reason.
The frys were thin shoe string crinkle style which I didn’t care for and not seasoned. See my pictures. I didn’t know crinkle frys had a thin version.
The beef came on toasted fresh bread. The beef was tender and sliced thin with no big beef flavor. The beef was in need of some help like garlic bread or peppers and maybe cheese to liven it up.
Overall I might go back and try the pizza but the whole making me wait for a simple sandwich was crap, subway does it in a minute.

So after giving Rosati’s more opportunity to make things right, they have changed their ways.
The pizza is second to none and they have new people working for them which has improved service significantly.
Very pleased once again.

I ordered today through grub hub. The driver forgot the coke I ordered and gave me $ 1. The container my sandwich was in obviously lived under a heat lamp for an extraordinary amount of time. The bread lived to tell the tale. The fries were limp and soggy like they were home baked for too little time. The sandwich was well, less than superb. I’m disappointed.

This place is an absolute joke. I’ve never written a bad review on Unilocal… until now. Customer service is non-​existent at this place. Napkins and plastic silverware are apparently a premium if you order take out. We ordered over a hundred dollars worth of food while staying at a nearby hotel. I had asked to be provided with some plastic silverware and plates since we were at a hotel. Upon delivery we were given 5 plates, a few pieces of plastic ware, and a few napkins. When I called back to ask why we weren’t provided with more plates, plastic ware, etc. for the amount of food we ordered the manager said «Well, we normally don’t give that stuff out unless you order a catering package.» So my response was «So if I ordered a $ 75 catering package (much less than the total amount I ordered) we would’ve been provided with plates and plastic ware?» Her answer? «Yep. Probably!» Very classy. The Rosati’s family should be absolutely embarrassed and ashamed that their name is associated with this place. The food was mediocre at best compared to other Rosati’s we’ve eaten at in the past. Take my advice and steer clear of this place!!!

I ordered two small pizza’s from this place and they said it will take either a half hour to pick up or an hour and a half to deliver. Because we were in no rush we wanted to have them delivered. It took over 2 ½ hours for them to deliver our pizzas. We try to call and cancel our pizza orders but they did not answer the phone. I will probably not be back.

Kind of surprised at the other reviews. I have family that lives nearby, so will occasionally carry out a couple of pizzas from Rosati’s. I’ve always been happy with the pizzas — appropriate level of cheese, toppings, etc. I will go again, but it sounds like I’ve always made the right move to drive to them instead of relying on them to drive to us, haha.

They will mess up your order.
They also gave me a piece of cheesecake to try to make up for it. You couldn’t see it but two seconds in my mouth and it tasted like the dirtiest freezer’s butthole.
Dry toast, Sriracha on saltines, or a can of Spam. They are all better options than ordering from this place. Sorry.
I’m not sorry.

This is the second incarnation of this takeout place. It closed for a period and reopened. Since it has reopened the quality has been very inconsistent. Sometimes we will get a great pizza with a good balance of sauce, cheese and toppings and sometimes like the pizza we got last night, little sauce, little cheese and skimpy toppings. When they make a good pizza it is very good. I just wish they were consistent in the quality of the product they deliver.

I’m not too much of a fan of their pizza, but they do have some tasty sandwiches such as the Italian Beef.

In the world of competitive pizza parlors, I do believe that this is one of the better ones around. I prefer it to the hut and doms any day.