Applebee’s

If i can give them a 0 star i would. For starters my girlfriend and i used the new technology they have on the table to order our apps. When the server kay came we asked her to check on the apps just in case our order didn’t go through, she never returned and another server brought out our apps. So when the apps arrive my girlfriend didn’t have dressing on her caesar salad when we put that we wanted dressing. Kay the server comes we tell her can we get some dressing for the caesar and her response was what kind of dressing you want. The servers there are not knowledgeable of the menu. We ordered out entrees and my girlfriends chicken dish came out before my medium rare burger idk how when a medium rare burger takes 8 minutes to cook. I waited 20 minutes for my food when she was already half done with her food. When my burger arrives the cheese was dry as if it was sitting under the hot lamp. This is unacceptable and i will never return there to eat, and I wouldn’t recommend anyone to go there.

Since I have to give a star let the star be for the food that actually tasted good.
Service was simply put — a disaster.
We came on a Wednesday evening, the place was half empty, we were seated and patiently waited for the waitress. Our patience ran out when the wait hit the 40 minutearl and everybody but was being helped. I finally flagged down a waitress and she was very quick to blame her co-​worker for forgetting about us but took our order.
The manager came to apologize offer a 10% discount and tell us it was after all the original waitress who forgot.
We got our food fairly quick.
Waiting for a waitress to acknowledge us wanting to pay another long wait.
When we finally got our check. Not only was there no discount, there were extra stuff added. At that point I started to just laugh because it was past my comprehension.

This Applebee’s was probably the worst service I ever had. My co-​workers decided that during spring break we would try to treat ourselves to a nice lunch because we rarely get the chance to do so, especially since we have a very short lunch break. There were only 8 – 9 of us, there was barely anyone in the restaurant when we arrived and we ordered fairly quickly… I’d say within 10 minutes of arriving. We expected good food for the amount of time we waited, but that was not the case. Usually a restaurant would serve you water or drinks right away, at least a good restaurant would. Some of us ordered soda, I ordered a strawberry lemonade and another co-​worker ordered a peach green tea. or some, other kind of mixed drink with no alcohol. We waited a while, we were talking and the sodas came, but there was no water, strawberry lemonade or peach green tea. We asked maybe 20 minutes after we ordered the waitress went to check on it. She said that the bartender had to make it and they were waiting on her. We waited another 15 minutes and I approached another waiter about the drinks…10 more minutes later, I canceled my strawberry lemonade and the peach green tea. I don’t see any manager on site, so I called corporate and I kid you not, once they heard me calling corporate, we received water and a pepsi, I canceled my drink and told them to just give me a pepsi if that would make things go faster. The representative from corporate was nice and tried to help, but I’m sorry that did, t do much. He contacted the manager and the manager came to the table. I told the manager about our issue and that it was not okay for a restaurant to take 45 minutes to bring a drink. And that we still had not received any food, meanwhile other customers were already receiving their food even though they arrived to the restaurant and ordered later than we did. The food came about 15 minutes later and the manager said he would figure out the check later. The bonelss bbq wings that my colleagues ordered were cold. Another colleague’s chicken salad was cold. My colleague and I ordered steak with broccoli and Mac and cheese. I said I wanted the same exact sides as in the picture. We got peppers instead of broccoli and the steak was over done. My colleague’s steak was probably almost double the size of mine and the waitress didn’t even ask me how I wanted my steak. They gave us a side of broccoli, but it tastes like it came from a bag. Another colleague ordered a cheeseburger with fries, and the cheese want even melted. I’m not sure whether she asked for no lettuce and tomatoes or not… but there was nothing to dress the burger up. I’ve never heard of a restaurant just serving a cheeseburger and fries with no lettuce or tomatoes… maybe no pickle and coleslaw, but no lettuce or tomatoes? Another colleague had to wait an extra 15 minutes for her salmon dish. She said it was good, but if you just saw what we ordered you’d be repulsed that this Applebee’s is even still opened. The manager wasn’t even helpful at all. He kept mentioning that our group was a big group and saying that the waitress was New. We argued that if we’re such a big party, why would they send us a new waitress to serve our group. He then said that we should call ahead of time, next time, so he could prepare. It didn’t make sense either way. He even tried to get more business from us By asking if we wanted to have any graduation party since we’re from a school. I was shocked at how he seemed to believe the fault was not with him. We asked for the check and that took another 10 – 15 minutes… maybe even more. Then after we were finally given the check, they only gave us 50% off… the order was not even correct on the receipt, so no wonder the order was wrong. The total came to about $ 75…we quickly got our money together and no one came to collect the bill… it was probably another 10 minutes or so and then I just got up and gave him the $ 80. We should have honestly just got up and left, because that was not even close to a $ 75 meal. I told him that we should not even have been charged for the sodas and he just nodded his head. This Applebees should be stripped of their title as a restaurant or needs to be put under new management, because it doesn’t seem like the manager cares about their service.

Great food and drinks. Good service, game is on and Heats are playing. Overall good.
One thing I did like. When I came in the staff was friendly and always smiling.

Horrible horrible service. Had to call for a waitress entirely too many times. Today is my sons birthday and we requested that they sing to him. Well, that never happened. They forgot to come back to the table and sing and he walked out crying. Imagine an 11 year old so heartbroken because the service was horrible. This may be around the corner from me but I will never spend a dime in there again!

food was cool service could definitely use improvement. they need to designate an area for their patrons who are picking up food to go i literally had a girl hanging over the edge of our booth talking loudly to her friend on the phone about why she was waiting for her food for so long and it was quite annoying my husband and i left shortly after.

poor service. We didn’t get waters, only received 3 place settings for 4 people, none of our plates were cleared after each course. Had to ask the waitress for water refills. Ordered a coffee but didn’t get a spoon to stir. How much of a tip would you give? Come on Applebee’s, where’s the quality control?

It’s Applebees y’all lol. I come to the bar here in between classes, since school is literally on the next block, to grab an appetizer and a drink (oop) with my classmate. The appetizers are big so I buy them instead of full-​blown meals plus it’s way cheaper. My issue is that once I bought an order of nachos and the cheese wasn’t melted… WAYMENT. Otherwise, I will still be coming here until I graduate haha.

Every Time I come here I leave happy always good service food and drinks I will definitely be returning

Living in a food city like New York, one can easily become quite snobbish when it comes to chain restaurants — I know I can. But, is it snobby when you know you can find superior food for the same amount or less elsewhere? That’s what I’ve never understood about those who rush to chains in this fine city; there are so many great joints where an awesome meal can be had on the cheap. By the way, I feel the same about many overpriced «fancy» joints that really feed the elitists.
Applebee’s is always conveniently located near a shopping hub, and typically lures you in because you’ve neglected to eat; feeling a rumble in your tummy, you survey the land, and\ Voila!, there’s an Applebee’s. Each time I’ve eaten here, I’ve vowed never to return. The food often has a not-​so-​fresh taste, and cleanliness is not a priority for many of the locations. Needless to say, I never plan on eating at an Applebee’s, but it happens, either from aforementioned hunger attacks, or after simply having too many beers at the bar.
True to form, after a few hours shopping at the junction, I find myself here, because there really aren’t an abundance of places to dine in the area. Believe it or not, I would consider returning here just because… just because I enjoy it. It is, in my opinion, definitely the best location in Brooklyn, with the most comfortable (read sensible) bar I’ve encountered at an Applebee’s. The food, while not the best, at least emerges from the kitchen on clean plates; no scraping of crud before chowing down.

I’m surprised that people who know Applebee’s are so surprised by it.
The service: it was OK. I mean in a good way comparing to all the reviews i am riding here. I have been eating here for years, and I am used to them, but even comparing it to other restaurants, the service was ok.
They have respectable size of portions, and the food is good (although my friend got food which was a little cold. I had the chicken ceasere salad, and it was good, and got it in reasonable amount of time.
Not 5 stars, but definitely not 1 star. I think that OK is the best way to describe it.

Poor and slow service. Last visit on 9÷23÷15, waitress was rude to a customer and the manager did not know how to resolve problem
Joe-​Brooklyn

I came here for the last year about seven times…
I can’t any more, the service here is in imaginable !
Whole place is empty but they seat is in the way back … Waiting and waiting to order. You have to get up find waitress and request whatever you want or else you won’t get anything you need… Boxes, beverages, food, ketchup, anything … Like what’s next should I cook the food too?
Yeah I should cause the most typical items don’t even taste like they should or how they taste at different locations… very bland ! …I’m never returning … I’ll go to Dallas bbq or some other place around here… No one goes out to eat 50 $ not even enjoy the food and the service is the worst I’ve experienced …

Took my kids for an evening out to dinner before shopping. The restaurant was spacious, nice and clean. Our waitress was very pleasant, she kept checking in on us which was appreciated. My kids got the chicken finger kid’s meal. They loved them. I think it’s great that you can add an additional side for .99. The waitress suggested that I try the brunch burger which consisted of bacon, onion, fried egg, crispy hashbrowns, American cheese and ketchup. It was delicious. My drink of choice was a frozen strawberry lemade. I can’t wait to go back.

Very bad service ordered with all my friend’s did not recieve any for the entire time yet they did. The person serving name was Anjelca. waited like 40 minutes to be exact. never coming back here.

Terrible service. Terrible tasting food. Completely brainless waitress
My gin tonic was plain gin — zero tonic and I mean zero
My well done steak came out bloody and my mashed potatoes were served as fries.
This was the one time I considered not tipping but decided to be the bigger person since it was me after all that decided to go to a crappy place in a terrible Neighbour inside a mall…
Never again

2 x (cinnamon liquor shot + pint of cider) = crunk city
Ask about it

Happy Hour service is great! Kudos to the Bartenders Marley and Kevin! Kevin took over once Marley left and he didn’t disappoint. Kevin did his job well, as he should. The Margarita was good, too much ice so before you know it your drinking a ‘Watered-​Down’ Margarita. The boneless wings were good as well as as the spinach dip! I’ll definitely revisit due to the convenient location!

The two stars is because my drink (gin and tonic) which is nearly impossible to mess up, was very good and cheap $ 7.80. Which I didn’t pay for since I had redeemed a birthday offer. The service was so slow. Imagine my appetizer came after my meal because the staff obviously messed up, and the manager overlooked them doing this. It is so slow, she brought one glass of water to a table of two? Who does that? It took a total of 30 minutes after we ordered to get water, 10 minutes after water for her to return to my table and 6 minutes after that to get the drink I ordered in the beginning. The calculation gives me a headache. It was just so slow. These places are fast food and there is no need to be slow.

Came here on a very hungry afternoon with a friend for lunch.
The service was extremely slow. There was one waiter who was running from table to table while another one was casually strolling from one table to the next.
My friend and I both ordered the steak sirloin and shrimp. We waited a really long time there from waiting for someone to take our order to us receiving the food, took almost an hour. When the food came, the meat was tough. The vegetables were dull and very bland. The whole plate were drenched in liquid.