Dunkin’ Donuts

This is probably the worst DD in the neighborhood. They’re always slow, they never make the coffee the correct way twice and they couldn’t be more miserable if they tried.
I’ll gladly go a little further out of my way to get better service at a different DD or just go elsewhere.

I come here every morning for my daily iced coffee and no matter if it is empty or crowded whenever Usman sees me walk in he has my order ready for me! My coffee is always perfect just the way I like it! The employees at this location are always kind, happy, and considerate. I couldn’t imagine getting my daily Dunkin anywhere else!

My sister and I went to this location a few days ago and the Rum and Raisin ice cream tasted like sour milk, and I found a piece of hair in my ice cream. We immediately went back to the store to complain. Although we got another flavor, the clerk sarcastically asked us, are we satisfied now? As if we were suppose to eat the spoiled ice cream, and not complain. I left feeling very disgusted. I have a strong feeling that rum and raisin ice cream is still being served to the public!

I come here for my morning breakfast since its near work. Bagels ans donuts are always fresh. Coffee doesn’t taste burnt. Their coffee coolatta is also delicious.
The staff is friendly. Long line but worth with it.

Closest location to me, which makes it an obvious choice coming here in the AM.
Staff is very friendly but a bit on the slow side, they sort of take there time and parking is a annoying.
My main complaint is that 3 out 5 times they are out of multi grain bagels which is my favorite, mentioned it to the staff will see if they will change that.

Let me start by saying I’ve been going to this Dunkin Donuts for a very very long time and I watched it gradually go downhill they don’t have big straws most of the time. Certain things they ran out of and then to top it all off I go in there today to get the same drink that I’ve gotten 4 years 6 shots of espresso on ice with milk and Splenda and let me tell you something for all these years I’ve been paying the same price not just at this Dunkin Donuts but almost every Dunkin Donuts in New York in Long Island I stopped it about 5 or 6 a day tonight I go into this Dunkin Donuts and they want to tell me something different way of charging my drink that I get on a regular and it ended up being 2 dollars more than I normally pay now it wasn’t about the $ 2 it was about not making the customer happy because I have a business and the customer is always right no matter what even though I was right because this is the way I’ve been charged for years and then some new guy comes in and tells me a different way of charging well fortunately I live in a neighborhood I know a lot of people that go to the Dunkin Donuts I know couple of people that complain to me about this Dunkin Donuts so me and my friends and family will stop going to the dunkin donuts and it’s a really shame to and I got an attitude from the manager on top of it all nice way to run a business guys remember a business goes on repeat business not new business I will no longer be going to the dunkin donuts and on top of it all off it’s not exactly the cleanest Dunkin Donuts to tell you the truth everytime I walk in there at that guys are sitting on the counter where they make the sandwiches that’s really unsanitary anybody for an ass sandwich and second of all you should never argue with the customer

I have to say this was the first time in a long time that i got anything other than a coffee. I got bacon and egg on a bagel and the taste and texture of the egg was just off. I don’t know why but i wont be trying it again. Not to mention the two anorexic slices of bacon. I just hope the coffee doesn’t go South.

They are a little slow here, but I don’t go when I’m running late to work so it’s not that much of a big deal to me.
I usually go in the early afternoon (around 1pm).
The employees are very nice.
I go to this one, as opposed to the one closer to my house because they aren’t kosher.
Who the hell wants breakfast with NO bacon?!
There’s also a Baskin Robins as well.

I go here because its close to my job but its the worst ever! There is always a line and they are always out of something! one day its hashbrowns another its iced tea one day they had a sign on the counter that they were out of caramel! Wheni try to use my free drink award on my phone this one guy had no clue and told me i have to print it out! Some of the staff is awesome while the others are slow! It can take up to 5 minutes just to get a iced tea. Even with just getting a plain iced tea the order isnt right!

I visit this one often. It’s hard to get to this side of the street when going North on Flatbush Ave. It has a quick turn over on the staff and I have to train them each time on how I like my coffee but they will get it right. I go around 11pm to get my morning coffee for the next morning. The donuts aren’t covered and tend to be a bit stale. It’s not a DD policy to leave the donuts covered or protected and since they do not use gloves when touching them – I pass – same with the sandwiches/​bagels. Its for coffee that’s it. It has a few tables to sit but you need to clean up before sitting. They also have Baskin Robbins inside.

One if the better Dunkin donuts out there. Friendly service. I just wish they cut the bagels in half like they used to!

A donut is a donut and they just serve donuts. Nothing spectacular to report about this place.

Horrible! It’s 6 am on a Monday 2 customers (I’m including myself) — no sense of urgency. I ordered a combo coffee and muffin and it took 19 minutes! I missed my bus and stood in the rain 30 minutes. There were 2 people on staff a young lady who never left her duties of stacking cheese! I asked to cancel my order but the clerk at the counter kept my debit card do I had to wait while he made the other customers order. This shop is in a busy street why sent your best and fastest on shift?!? NEVER AGAIN!

This is one of the better Dunkin Donuts in the area. Very clean and has a BIG selection of everything. Its also a baskin robins too!

The customer service here is so shady! The people that work here are young adults that are constantly not paying attention and all over the place. There’s this one couple which I assume are a couple because EVERYTIME I’ve gone in the past year and a half the guy is always tapping this specific girl or making some kind of gesture and it’s so weird and unprofessional. I’ve literally received the wrong order everytime and I don’t ask for much! Lol I will ask NO milk and the girl will tell me everytime but you said Milk lol and the reason she gets it wrong is because I notice she’s always distracted, it’s crazy how they get any work done, it’s frustrating because its EVERYTIME I go and I don’t come here often because I’m never really in the area during the week but when I get a chance this is the closest Dunkin Donuts walking distance. The guy which I didn’t catch his name, rudely suggested that I should go to the one on Avenue L, lol ok thanks :). All I want is better customer service, simple !!

slow service

It’s an okey-​dokey Dunkin Donuts. The staff is friendly and efficient, the coffee is good, the donuts are fresh, and the tables tend to be clean. This location is the same as the Dunkin Donuts at 2344 Flatbush (
).

Normal Dunkin Donuts. Donuts are sometimes stale, but I get decent service. My friend dropped her croissant on the floor and they gave her a new one without making us pay for it. The coffee is good too.

This Duncan Donuts sells small donuts and they are often stale. Unless you get there at close to the delivery time, I wouldn’t waste you time or money. The service, the Baskin Robbins ice cream and coffee are good. I’d rather they raise the price than shrink the size or quality of the donuts. I’d like to return to their store but until the offer good donuts, I won’t. Best wishes to them.