Kempton & Co.

I love my Kempton & Co Camden ipad bag, super versatile and fits my laptop safely, no more extra laptop bag through the airport! This bag is stylish and well made. Love supporting local small businesses. Also love that these bags are unique and not everyone has one… yet!

I’ve never written a Unilocal review before, but feel compelled to based on the terrible experience I had at Kempton.
After admiring their handbags for months, I bought one of the fabric and leather bags at the end of September. Less than two weeks after purchase, the fabric appeared discolored after I got caught in a very light rain/​mist. I gently tried to clean it using a toothbrush and water. The discoloration grew. When I took the bag back to the store, the owner blamed me for trying to clean the bag. I told her I thought a $ 450 handbag should be more durable. She told me care instructions were on a website that she tells all customers about. However, she never mentioned a website to me and when I pointed that out, she once again blamed me – it was my fault for not asking if there was a website. Huh?
I’m going to try to get a refund directly from my credit card company. I’m totally frustrated by this experience as I want to support small businesses and female entrepreneurs, but this was a terrible experience. Poor quality product, terrible customer service. Concerned about the longevity of this cute shop.

I had purchased a bag from Ms. Kempton a year ago. I get tons of compliments on it! I had a minor quality issue on the bag after a year. Ms. Kempton promptly responded to my concern, sent me a shipping label and fixed my bag. At every step, Ms. Kempton communicated with me and made me feel like a valued customer. I have not had this level of customer service in a long time. Kudos to Ms. Kempton for making gorgeous bags and also paying attention to running a business!

What a beautiful shop. They don’t have much there, but what they do have is of great quality. The most beautifully tailored, butter-​soft urban leather bags and clutches. Also some really nice hats. The décor of this place is ‘just so’!

I love this fabulous little store and workshop! True Brooklyn gem. Beautiful bags with interesting details. The prices are reasonable and quality high. Could see these lovely designs on shelves at a Barney’s Co-​op. Casual, modern and rugged styling. Definitely stop in if you are in Red Hook area you won’t be disappointed. Men and women will delight!