US Post Office

they have drunk driver who is marking all packaged delivered when they are not, phone is not working at all, i have like 5 people who complained already but its just useless, how sad i cannot choose carrier when buy on amazon, i would never use USPS

This is one of the worst post offices I have ever encountered. I have been waiting for a package which I rescheduled delivery for. Not only did the package not go out for delivery date but the following date the tracking showed there was no answere and a note was left. Nothing was left anywhere. I have been calling the post office for two days and the phone is chronically busy. Bunch of incompetent idtios.

This place is terrible. Lost packages, mailman pretends he doesn’t speak English so when I confronted him two days ago about losing my mail, he pretended he couldn’t understand me and waved me off. How nice! Thanks for my lost Christmas package that you claimed was delivered but was not, and about 6 Christmas cards I never received. Thank you, piece of garbage post office.

Where do I start? The building itself: majestic in design and proportions, while embodying a practical aesthetic. And the workers? The epitome of professionalism. Helpful, engaged, and with an ability to clearly and graciously communicate with the public in a way that would put most UN diplomats to shame. If the Dalai Lama could clone himself and then get a job — THIS is where you’d find him!

I think they have their phone off the hook!!! I’ve been calling non stop for 1 hour!!! All I get is busy signal!!! Unbelievable!!!

This useless piece of shit postal office has 1 person working the whole office the week before Christmas.

Absolute epitome of Civil Service. Can’t wait until they’re all unemployed. Lazy drivers refuse to deliver packages, annoyed uninformed staff are useless, manager could care less… worse than DMV. Ft. Hamilton PO must be the regional dumping ground for useless trash the USPS can’t fire.

Use.Less.
While an employee or two are super to work with, the operations are pitiful. Gotta love how they hide behind double glass windows and one way mirrors, hesitating to come out to talk and help people resolve issues.
Carriers are a mixed bag (no pun intended), and our route has had two great ones, and we now have someone incapable of discerning two different last names that start with the same letter.

Not the first time — I am working from home all day to get the package and I see the tracking page says they «attempted to deliver» while I was home! Really? There is not even a notice left anywhere. This is unacceptable. I am not even mentioning their staff’s absolute lack of ability to do anything quick, or their «convenient» 9 – 5 business hours.

According to the time on Unilocal it closes in 10 minutes… i’m here 15 min before closing and they’re all locked up. Unreal!

Post office strikes again! Why don’t I pay more attention when I place an order?! I got a notification that my package was delivered today at 3:04pm and once again I was home ALL DAY and never saw or heard from them. Now I am on hold waiting to speak to a customer service representative. Wait time? 26 minutes! Argh!!! I hate them.

The worst delivery service, EVER! I am a Prime Amazon member and pay for 2^nd day delivery. I have begged Amazon to use a different carrier than the USPS, b/​c I wind up calling Amazon to file a complaint about an undelivered package. Like others, I have experienced the text with unable to deliver, notice left, blah, blah, blah, when I have been home all day and no delivery was ever attempted, nor was any notice left. I even had a text stating the USPS was «unable to access the building… delivery notice left». Are they kidding me?
This happens repeatedly and no one seems to care to do a better job.
I am even losing faith with Amazon in their ability to rectify this situation. I pay for a membership for 2^nd day delivery and yet, a carrier is consistently selected who does not fulfill Amazon’s promise, or their contract with me, to get me my deliveries on time.
I wish I could rate them in negative stars.

People keep complaining packages don’t get delivered to them, or that attempts aren’t actually made and just slips are put up. More often than not I get my packages when I am at home so I haven’t experienced the phony «we tried» thing too much. HOWEVER, on two separate occasions in the past two months, I had important mail (driver’s license, NYC ID card) returned to sender as undeliverable! Why? Who the F knows why. I called up both government agencies to have them resend and the address was right the first time. So this place rejects delivering envelopes for some reason. Worst post office ever.

This post office is ridiculous! The package driver, who is supposed to drop off packages at your door, rang my door, I buzzed him in and actually spoke to him to ask if the door opened. He never knocked on my door, instead 20 minutes later I go to my mailbox and there is an orange slip to come and pick up my package on Monday, because it’s now Saturday. How lazy is this man? Why wouldn’t he knock on my door. He knew I was home. Every other package delivery person, USPS or other service, takes the packages to the door. Since it’s impossible to file a complain and the post office never answers their phone, so here’s a Unilocal review for you.

These idiots never even left a notice that my item was delivered, and when I called 300 times no one picked up.

When I order merchandise for delivery that means delivery to my apartment door, not dumped in the apartment building lobby for anyone to take. At times, these packages are heavy. My bldg. has a parking lot that is used by non-​residents, who can easily walk through the lobby, and grab someone else’s pkgs, on their way out. This is ridiculous. Delivery service means delivery to an individual’s apt door, which is the expected level of customer service. There are all sorts of reasons people request delivery, and we shouldn’t have to explain why to the negligent delivery person.
As a side note, there is one man on my route who does a terrific job. He’s the epitome of customer service and shows that he takes pride in doing his job well.

I have never been so dissatisfied with a post office as I have been with this one.
I will say that the workers at the post office are always nice and try to help.
Instead, it is the mail delivery person. I almost NEVER get a package from them. And I NEVER receive a delivery attempted notice. EVER.
Not only that, the delivery people lie. More than once someone has sent me an overnight package that was guaranteed by noon. Never arrives by noon. And when you complain and request your money back (usually around $ 50 because of their ridiculous prices), they tell you that delivery person entered their delivery at noon.
Shoddy excuse for a service. I’m not surprised FedEx and UPS are taking over.

Sat at home today to wait for a package that had been attempted. My mail carrier left the following note IN my mailbox:
«Attempt yesterday as requested — no one home. Driver will not take out again, must pick up»
WHAT? Ive been sitting here specifically waiting for this package but the driver didn’t want to make the effort, yet still got into my apartment building. Pathetic. Called the direct number, it’s been busy for the past half an hour. I feel like I’m being trolled here

No stars. Worst. Post. Office. Ever.
They leave Final Notice slips for packages they’ve never made any attempt to deliver. One of our guys sometimes smells like he’s been drinking. If it’s raining or snowing hard, don’t plan to get any mail. They have left packages outside the building in the grass or sidewalk in front of out building, or unsigned for expensive packages in the hallway. Parcels go missing with no ability to trace or accountability whatsoever. This has happened time and time again.
Shut down the USPS and bring on the drones.

Yet again, our sorry excuse for a mail carrier did not delivery my parcel NOR did he leave the necessary failure notice. Other parcels were left in the foyer of my building for other tenants today but this dumbass for some unknown reason would not leave my package OR any kind of notification of attempted delivery (and this parcel I am expecting does NOT require a signature).
I am so fed up with this garbage ridiculous post office. I file complaint after complaint online and over the phone and NOTHING is ever done. I will continue to file complaints with hopes that EVENTUALLY someone begins to give half a shit.
Again, I wish I could get away with being this incompetent at my job.