Applebee’s

Service was listless and they look bored, no NRG. The hostest was slow and looked like she hated each and every cistomer. The food was tasteless. Never will come back.

Worst Applebee’s ever! Was there at 12p on a Sunday. Waitress was SO rude. She came to our table only to take our order. When we flagged her down to ask for a drink refill, she acted so annoyed. Food tasted old and portions were half what they usually are at other Applebee’s. My husband got sick after eating there. Management was a joke! We told him about our concerns and he made excuses about the place being busy. He made it very obvious that he didn’t care about what we were saying and that he didn’t have time for us. It wasn’t busy and that is no excuse for a being so rude. They need serious customer service training! Please don’t waste your money!

The staff was attentive. My food was hot, and my water glass kept full. We were seated two minutes after walking in, even though the dining room was nearly empty. This Applebee’s has improved greatly since my last visit.

Extremely disappointing for a place that should be consistent across the country. Services was slow, and the food was subpar. Each persons steak was overcooked and the presentations of the appetizers was as if a 12yr old put the food on the plate. When speaking with the manager, he seemed burdened by our comments and concerns. Will not return to this Applebee’s unless absolutely required to for a group dinner.

I truly wish I could give less then one star. The customer service if that is what you could call it was atrocious, waited more then 10 minutes to even put in our drink order another 10 before it was brought to the table, we ordered our meals and waited more then a hour before they were brought to the table to be honest we were just about to leave when they showed up. The waitress did offer some half hearted apology, the managers apology seemed totally insincere. So we will never be going here again.

STAY AWAY. Filthy, filthy. I don’t think the floors in the bathroom or in the hall area by the kitchen have been mopped in weeks, and the walls are scuffed and have smears of old food. We got there just at opening for lunch midweek, and it was trashed in there. Absolutely no excuse for that level of grime, especially when there aren’t any customers and the restaurant just opened. Service was slow and disinterested, no drink refills. The manager here really sucks — how hard can it be to have a clean place? It’s Applebees… the menu is taken care of for you. It’s not rocket science to pick up a mop and spray some bleach. The regional manager, if there is such a person, needs to drop kick the staff outta this place, with the exception of the greeter/​door staff who were friendly.

Mediocre food. The worst customer service and management imaginable. My husbands order was brought out wrong so we told the waitress and she said she was going to tell the manager and asked that we wait for the manager to speak with us, and after waiting an hour the manager didn’t even try to fix it by replacing it or docking the meal from the bill.

Wish I could give below one star. Terrible service. They should close this location. Have had trouble in the past and decided to give them a second chance. No improvement. Waited an hour and still no food and people that came in after Us We’re almost finished. Waitress would not refill drinks and after a half hour said she didn’t because they ran out of ice. They were busy but are evidently badly managed. Stay away unless you have plenty of time to waste.

Just had the worst customer service experience EVER. Ordered dinner with my daughter and my sizzle platter had some sort of cleaning fluid on it under half of my steak. When my throat started burning and closing up, I flagged down another server because ours was busy talking all night. The manager finally came over and told me he wouldn’t do anything because it was half eaten. So it doesn’t mean anything that you just offered to call me an ambulance?! I’m out with no tip and I’m going home to call my card company to cancel this charge. Play with me.

Absolutely terrible! The staff are rude, ignorant, lazy and unfriendly. We went there to eat early afternoon shortly after they had opened, so they only had 1 other table seated, not busy whatsoever, in fact multiple members of staff were sat down on phones and chatting amongst one another. We stood by the entrance waiting to be seated for almost 5 minutes, still no one came, one girl shouted to the back to tell one of the guys to come seat us, still no one came. Needless to say, we left, since none of the other employees that were sat right there wanted to do their jobs.

Stopped at this location while driving out of state on I95. No one wanted to wait on us apparently, so after awhile we left.

Had to ask for silverware. Slow to get food. Waiter acted high. Bartender and staff participated in really bad karaōke. Food was great. I’ll be back for takeout.

Stopped here during a road trip and immediately felt like we were not welcome. Was it our kids sporting Disney attire that turned them off?! LOL We were seated and then forgotten about. No acknowledgement whatsoever! After 10 minutes we brought it to the attention of the host and still… no one came over to us. So off we went… The employee at the door only offered a casual, «sorry ’bout that…».

Stopped in for happy hour on a Friday night. Only one bartender who was a bit overwhelmed but doing a good job. Ordered boneless wings and a beer. Reasonably cheap and predictable. Good in a pinch…

Wait staff with the exception of Bobbie don’t really care if you return. See Bobbie for the best service.

Worst food ever, not a place to have steak or chicken, margaritas and sangria were poorly made, service was good. If you gonna go for happy hour is OK but not to eat.

Great place for after work meetings. Quick food service, both dine in and take away.

Had the jalapeño lime chicken with rice. It’d be better with Asian styled rice. Service was decent. Food didn’t have anything special, but it was okay.

Great dining experience… food was good and waiter was very patient and helpful.