Village Laundry

This is the most walkable laundromat to me, so I come here a lot. It is a-​ok as a laundromat. Pretty clean, the machines work, and it’s in a great location to walk around, get coffee, or stop by the coop and get a muffin.
Every once in awhile, it gets a little busy and the reality television from the tv starts to get grating. I’ve had to listen to «Say Yes to the Dress» so many times… oi. But, if you go in the morning, even on a weekend, you’ll have the place to yourself. It’s nice like that, with plenty of sunlight in the big windows. And free wifi — so you can get some work done.

Horrible service! I went there 2 years no problem. They lost my laundry for about 4 days. (36 LBS) I called everyday and the laundry was given to a wrong person. Then 2 weeks later they made my white top peach and bleach mark on my shirt. I Asked for reimbursement and they gave me a credit for $ 15. The manager Diana is horrible and unbelievable.. Instead of using the appropriate customer service skills, she ended up screaming at me. Never go there! I also find other peoples clothes in my laundry. I wouldnt even give this a 1

Worst laundromat I’ve ever been to. They lost $ 300.00 worth of my garments. When I spoke to the owner about the problem he said, «that’s too fucking bad. I’m not paying you for your clothes. Now get out of my store before I call the cops.» If you like being treated this way then you’ll love the village laundry.

Wash and fold service has been excellent! While I do not drop off anything expensive or delicate, they do a great job on teeshirts, underwear, socks etc. and fast too. They make life a little easier… thanks y’all :)

Used their drop-​off service for a year. Only one time did I have a shirt come back with a stain on it. Overall, no complaints. The price is great, too.

Most of the staff are really great here — I usually take my laundry to Becky. But one day when I went to pick up my laundry after Becky had left I walked in to the laundromat and saw one of the other employees (I think her name was Laura) giggling and sniffing underwear. I’m a little nervous to go back now…

I’m new in town, so I needed a new laundromat. After reading the more negative reviews for Village Laundry, I was hesitant to give this place a try. But because it’s the most convenient for me to get to, I had to give it a go at least once.
When you’ve been using machines for over 20 years, the time allotted is always going to be too short for your quarter. ‘Nough said. However, this is the second place in Buffalo proper I’ve tried, which means that I’m not in a position to compare rates.
So I walked into Village Laundry, and I was greeted by the shopkeeper, Connie, with positivity. The floors, chairs, and tables were clean. There was an ATM, and it worked for me fine. The two washing machines I used gave me no problems. I felt comfortable putting my laundry in the rolling baskets after they’d been washed and then dried (Copyeditors, you know what I’m talking about.).
Oh! And Connie was happy to point me in the right direction for the best dryers — all of which are new and in the back. No, I didn’t ask «how new». But should a new dryer cause me problems on a really bad day, I guess I might throw ‘em a little sass (But I’d have to be super p*ssed off to be that mean.).
My only complaint is that the tabled seating isn’t bolted down, which can be a gamble for some of us in the plus-​sized community. But in Village Laundry’s defense, there is a bit of chair-​only seating, and it’s near the window for easy people-​watching if you ever forget your mobile device to access Village Laundry’s free WiFi.

Well, its a laundromat. If it had like la-​z-​boys and big screens, I’d give it a five, but there are no bells and whistles. Its a little expensive, but this is New York state, so I guess its about what you’d expect. (Spoiled Texas, by way of Chicago, transplant here.) The staff has always been pretty chill. One day I thought a washer was broken because it wouldn’t accept my change. Turned out I’d accidentally been trying to insert a looney. The lady who works there was really nice about it and didn’t make fun of me. (It was the first time I’d made the looney mistake…) I don’t get why people think they’re terrible. Totally normal laundromat.

This place looks semi nice, but the staff their is terrible. I went there at 9:15 when they close at 11pm. The lady worker there was very rude, she gave me a snotty remark about how I couldn’t wash my clothes because I would have to fold them. Even though I said I wouldn’t fold them she made some excuse about how she had to clean the whole place. Her tone made me never want to go to this place again. Even though I live right down the street. Terrible business.

The machines at this place are awful. I’ve been a few times and the last time I went, my clothes were stuck in the wash cycle for two hours! When I noticed it was taking longer than the clock indicated on the washer, I told the young woman who works there. She told me basically that I was being impatient and if I stopped looking at the numbers, it would go by faster. She really didn’t understand and it took an hour and a half for her to reach out for help. Eventually she got a hold of an older woman who works there, who lifted the control panel and shut off the washer. Then I had to take out the sopping wet and soapy laundry myself and put it in another washer to go through another cycle. I was frustrated with the whole situation, and the only answer they gave me was that the washers always break and the guy who owns the place never gets anything repaired. I asked them if they could put a sign on the washer I used to let others know that it didn’t work and the young woman said that she couldn’t because the owner would get mad and take it off. This is a horrible business and the people who hang out here are a little strange.

Nothing bad to say about this place. A convenient laundromat for getting your laundry done. I came in here with about 20 pounds worth of laundry and opted for the 79 cents/​lb wash and fold service.
I dropped off the load around 9am and it was done by noon. My girlfriend came by and picked it up later and clothes were folded neatly, smelled pleasant and no troubles were had. I did have to haggle a little to get a few pounds taken off, since they weighed my clothes in a huge basket that I brought it in (which weighs at least a few pounds). After I mentioned something though, she quickly took off a few pounds from my cost.
Despite other reviews here, the place seemed clean to me. Maybe they recently changed, but I didn’t get a seedy impression from walking in here. Haven’t had a chance to use the machines, so I can’t comment on that, but the wash and fold service was prompt, professional and convenient: recommended.

If there is ever an outbreak of cholera in Buffalo it will have undoubtedly started here.

I frequented this place for many years until I just finally got fed up with broken machines, the local riff-​raff, and the weirdos that work in there.
I found an alternative on Deleware Avenue just North of Hertel that’s open 24 hours and that actually has machines (every one I’ve used so far) that work and dryers that don’t take six dollars worth of quarters to dry my stuff.