We chose Friday’s for our family dinner out last week, and boy did I regret it. We placed two orders of the half rack of ribs, waited about 10 minutes for the server to come back and say they were out for the night, it was literally 8pm and the location closes at 2am on Saturday, how??? Needless, to say having to order something from a menu that you did not come to get is very disappointing but since everyone else’s orders were placed, I just went with the flow. Then, right as we were leaving a couple came in to be seated in a booth. They were brought to the table next to ours which accommodated 7 people and across from a booth that had 4 people. The couple asked to be moved a little further down in an empty booth(there were like 4 avail) and was rudely advised by the hostess that they were not seating anyone in booths. the couple left. I was floored, my waitress was okay but the overall experience was terrible. There are way too many options in the area to have to deal with this type of stuff.
Jesus P.
Évaluation du lieu : 2 Flowery Branch, GA
My wife had the rib platter, and I ordered the steak & rib platter. The food was average and the customer service was okay. However, the food is way over priced. I have come to this location at least 8 times in the past 3 years and always thought their food was overpriced. I won’t be returning because the price doesn’t match the quality of the food.
Nicole B.
Évaluation du lieu : 1 Atlanta, GA
Let me first begin this by stating that I have been a server/bartender/manager for many years. Tonight was easily the worst service that I have received at any restaurant. First, the hostess was rude while informing us that there would be a wait because it was«short staffed». I have no problem with a wait, but your inability to staff properly is not the customer’s concern and should be handled professionally. So my party of three decided to go to the bar to get a drink while we waited. It took nearly ten minutes before the bartender even acknowledged our existence much less got us a drink. Now I understand being busy, but a courteous«I’ll be right with you» would have been appreciated. Once finally at our table, I ordered a medium steak and another glass of wine(Malbec). I had to point to the menu for the server to understand what wine I was talking about. A gentleman ran our food(we did not get our salads first like we asked) and he apologized about our wait. When we asked him about our wine that we still hadn’t received, he immediately«found» them which leads me to believe that Erika simply forgot to run the wine. Once I cut into my steak I was well aware that it was charred beyond well done. This wouldn’t have been a problem had Erika come back to the table prior to the rest of the party finishing their food. By time she came back to check on us(she didn’t run any drinks, food, or check on us from the time we ordered until everyone was finished eating), I didn’t even want a new steak, I was just ready to leave. She had the manager comp the meal, but the manger did not once come check on the table being aware of the issue since we had to wait another fifteen minutes for him to comp my meal. We saw him walk by several times, but he had no concern whatsoever. It took Erika quite some time to finally cash us out — she never asked if we wanted anything to drink, any boxes, or any dessert. I highly doubt I or my friends/family will attend this establishment again
Keisha R.
Évaluation du lieu : 4 Atlanta, GA
They have SLIGHTLY improved since the last time I came here and since their name change. The service is still quite slow for there never to be any influx of customers, at least when I go, but the food is made to order. I always dine at the bar and the service is usually hit or miss since the bartender often serves the booth area nearby as well. The attentiveness has definitely improved: I was asked by every staff that passed me at the bar if I had everything I needed. It was a nice added touch. I ordered my usual, the sizzling chicken and shrimp accompanied with mashed potatoes and while it wasn’t ‘sizzling’ it was hot, filing and good. Do try the Tennessee whiskey cake, mercy it is so good. There are a LOT of eateries in this area, so it’s good to see Friday’s step their game up in order to continue competing.
Cee H.
Évaluation du lieu : 2 Lawrenceville, GA
One of the worst meals I ever had! My husband and I waited for five minutes to be seated as no one was at the hostess stand. When another couple walked in the manager came and sat us finally. Ordered an appetizer that comes with boneless wings. The wings were so hard I couldn’t stick my fork in them and almost chipped my front teeth! The burger I ordered was edible. I got a blueberry pomegranate mixed drink which was pretty tasty but definitely didn’t have much alcohol in it. I will never go back to Friday’s again. Not even another location.
April W.
Évaluation du lieu : 2 Lawrenceville, GA
So first the we see is fruit flys, flying around. Then. The bartenders one is just pissey the both are just slacking off. I guess they dont work for tips. Drink glass empty asked for margarita 5 minutes later still no drink son I said cancel but hey can I have water. So she then get a a beer for someone else then moseys over to get my water and leaves empty glass in fronylt of me. And no they are not slammed. And hey didn’t come back ask if we wanted ketchup for fries or more dip for our appetizers. So I guess this is the reason I haven’t been to tgi Friday’s on over a year. Just sucks must be a bad place to work.
Michelle S.
Évaluation du lieu : 1 Lawrenceville, GA
Worst food, worst server and worst management!!! We ordered the jack Daniels sampler platter — everything too sweet, ceaser salad was terrible, drinks too sweet — we told our waitress and the manager and the both said sorry — next time it will be better — trust me there will be no next time!!! $ 45 for crappy dinner and poor service — save your money and go somewhere else!!!
Renee S.
Évaluation du lieu : 4 Lawrenceville, GA
After some stressful shopping at Men’s Wearhouse, we dropped by here to grab a bite. I got the 6oz Sirloin filet with Lobster tail and he ordered the Sizzling chicken and shrimp. He liked his but i doubt he was able to enjoy it because he didnt wait for it to cool down door. My steak was yummy and cooked as requested(medium). I paired the lobster tail with rice pilaf and the steak with mashed potatoes. The lobster tail was just okay. My favorite part of this visit was the prompt seating and our server(Justina). She came to get our drink order right on time and was very attentive. Yayayayay Justina!
Jai R.
Évaluation du lieu : 1 Atlanta, GA
Festivus Holiday starts here… How to I explain the disappointment in everything that is T.G.I.Friday’s!!! After a roadtrip for the holiday’s it was dinner time, my honey and I decided to stop for dinner at 9p. I didn’t want to be a jerk and go to Mimi’s Café across the street being that they were going to be closing in 1 hour. I made a HUGE mistake. I will never be nice again and disrespect myself with bullcrap food at TGIF. Everyone in Mimi’s Café will just have to be pissed should I ever find myself in need of a meal at 9p on a Monday night. We stroll into TGIF’s and stand at the podium waiting for someone to take us to the very open, uncrowded seating available all around us. The cheerleader girl comes up to us, and tells us to sit anywhere especially at the bar. I opt for a booth seat near the bar. We are promptly given menus. Then she skates off to talk to guys sitting on the other side of the bar and anyone that has a drink in their hand. There are about 4 people at the bar, and three filled booths. But clearly the bar was her focus. She later comes to take drink orders. I order water, my guy orders ice tea. The water tastes like it came from a toliet or fish tank. YUCK! NEVER, EVER, NEVER order water from here… I flag her down after two failed attempts and order a Sprite, which I’m sure is poisoned by the water but I can’t tell over the bubbles. We place our order… I order the Jack Daniels half rack of ribs and shrimp with broccoli and potato wedges. My guy orders, Sirlion steak and lobster tail with sauteed spinach and potato wedges. My dish(insert extreme disappointment)… The sauce for the ribs has the jello like substance in it that I guess gives flavor. I honestly assume that the frozen bbq sauce was not warm enough and the jello was a bi-product. The ribs were tough as human flesh(not that I would know) and definitely nothing was off the grill. This shit was microwaved to a tough gray matter. Then the jello sauce was slapped on it. The broccoli which was«steamed’ was like rubber with a hint of green like taste. The potato wedges were ok but still frozen towards the middle. The shrimp which was totally frozen and prebreaded was the only thing edible. But how can you screw up frozen breaded shrimp. Kudos Friday’s you have a real kitchen. With a microwave and deep fryer. The dish I sat across from… The steak with butter on it, was medium well but had absolutely no seasoning on it. They basically got a steak out of the fridge threw it in a pan then added jello sauce to it. The spinach… HOWDOYOUMESSUPSPINACH??? had two mushrooms, one brown onion and a few sprinkles of cheese to make it seem fancy. I’m not sure how that was cooked. The lobster tail, was half edible and the only decent thing on that plate for a frozen item. Potato wedges weirdly cold in the middle. Most of all to make thing worse, our bill was frikkin $ 57.00. We were so pissed we tried to run away but had the hardest time flagging down the cheerleader who only wanted to talk to the guys on the other side of the bar. After paying the bill, we ran out of there hoping to never see a logo, commercial, or hear anyone say TGIF ever again in life. I have some serious trauma from this experience. Never again… Never again… NEVER… EVER…Never… Please make it all go away… And if you are a TGIF social media manager or spokesperson please do not contact me… I don’t want a gift card, I don’t want your apologizes. I simply want you to provide better service, better food and a better experience. Or just please do humanity a favor and close down.
Sonam V.
Évaluation du lieu : 1 Lawrenceville, GA
The only reason I’m giving this one star is because our bartender/server/hostess, Mike, worked his ass off doing three jobs and managing to keep a smile on his face. Other than that, the service here sucks. We walked in and stood there while the«manager» and another lady who worked there, argued about making more money. Finally he got two menus and started walking to a table, so we assumed we should follow him. The lady who asked us what we wanted to drink just disappeared. The bartender, Mike, finally came over to help. I went to the rest room and there were 4 ladies who worked there, arguing over shifts. I had to say excuse me and no one moved an inch. Top it all off the original server, who had amnesia and walked off, brought us a random tables check.
Faz R.
Évaluation du lieu : 1 Lawrenceville, GA
The food is good but when the waitress brought the food she dropped the tray all over us and we had no lunch. The food got all over us and the waitress didn’t say sorry even once. I would not recommend this at all. And to top it all off the brought us cold chicken and the waitress said that is how the chicken always is. This is the worst place to eat.
Mohammad A.
Évaluation du lieu : 1 Lilburn, GA
This is total nonsense waitress had such a poor attitude the chicken must of been microwaved or something it was so hard almost impossible to chew. Next time you want to ruin your Fridays I suggest coming here.
Meagan S.
Évaluation du lieu : 2 Buford, GA
My boyfriend and I both work late and usually eat dinner at a «late» hour for most people. My boyfriend’s family comes very often to this location but I try to avoid it because I never get good service anymore. We like to sit in the bar area because we are sport fans and enjoyed the kid free zone. Lately, no matter how busy the bar is we can never get good service. I have worked in restaurant industry for 8 years so I try my best to give them the benefit of doubt but being flat out ignore when you have asked three different people to get the same thing is just annoying.
Kristin C.
Évaluation du lieu : 3 Lawrenceville, GA
A Review For Vegetarians: To be honest, I’m usually not thanking God when someone suggest we eat at Friday’s. TGI Friday’s is not a vegetarian friendly restaurant. Which is slightly odd for the times we live in. Usually restaurants will have a couple of good selections for us peace-loving-tree-huggers(don’t judge, cows love us), but no not Friday’s. They did have a black bean burger. I was not a fan. My mom(who is also a vegetarian) usually orders some pasta with meat in it & then sets the meat aside to give to our dog or neighbors. Meat lovers tend to love it here though. I hear they have new mozzarella sticks! That’s a plus! If you’ve been reading my reviews, you would know that I love fried food. The couple of times I’ve dined here, there has been a clown sitting near the front painting children’s faces. Which is good if you have children, but bad if you’re terrified of clowns. ;) Staff: Friendly Restaurant: Clean –2 stars for not considering vegetarians.
CourtneyDfl S.
Évaluation du lieu : 2 Atlanta, GA
I received the worse service ever at this location… I was on my way to work and called in my order or so I thought. I was on hold to place my order until I walked in and sat at the bar. The two bartenders behind the bar looked at me like I was lost. I finally placed my order then hung up the phone, mid you it was not busy and the people at the bar were tapping their empty glasses with silverware smh I’m never going to this establishment again.
Dennis C.
Évaluation du lieu : 2 Norcross, GA
TGI Fridays is never my idea of good food or good fun. As a rule; I usually wont eat at a TGI Fridays because many of them have signage against the 2nd amendment posted on the front door. That being said, this location does not. Based on this experience only I would say over all the food was 3.5 star worthy. My 2 reasons for giving this location 2 stars. 1st the service inside is sub par. While the location is clean and packed with employees, they all just stand around and seem to be bothered by customers request for such things as, Napkins or Drink Refills. My 2nd reason is also due to the employees. The front door to this location has BIGBOLDLETTERS, NOSMOKINGWITHIN20FEETOFBUILDING. Yet under the front aweing and standing all in the way of the only usable enterance and exit stood not 1, not 2 but 3 employees all smoking away. All of which seemed bothered because they had to move 2 feet this and that way so 3 children, 2 women(one of which is pregnant) and myself could enter the establishment.
Jessica D.
Évaluation du lieu : 2 Atlanta, GA
Ironically, like the others, TGI Friday’s is usually never my suggestion. My dear friend wanted to grab dinner after work so he suggested we meet up here since he was craving a burger. The only thing I really like from TGI Friday’s is their drinks, especially their shakers. Yum. Food-wise, the Jack Daniel’s burger and Cajun chicken and shrimp pasta are my go-to’s. Service was alright, though we could tell our waitress was peeved because a big party beside us was being incredibly difficult(saying they don’t like any of their food and to get them something else, being loud, and making a HUGE mess that spilled over to the floor). She was also more busy catering to them that she kept forgetting to bring my friend a water, even after reminders, until nearly the end of the meal. Since he was craving a burger, the Jack Daniel’s burger to be exact, I ordered my pasta. Both satiated our hunger, and we finished with their vanilla cheesecake. I don’t know. This place is just very mediocre to me and I feel that there are better restaurant choices nearby. Food is overpriced for what they offer, but you know what? Yay for a free dinner that night and for free wifi. :)
Wendy T.
Évaluation du lieu : 3 Snellville, GA
Stopped in yesterday out of convenience and hubby and I hadn’t been to a Fridays in forever. We started with pretzel sticks, so GOOD!!! I wanted a strawberry lemonade, but our server suggested the slushie, because it came with free refills and I could try the other flavors. Score one for the server! Our food was good, nothing special, and our server was great. What was slow was the kitchen. It felt like we waited forever for our food. I would stop in again if it was convenient, but it won’t be a destination spot.
Jennifer M.
Évaluation du lieu : 3 Flowery Branch, GA
We just had dinner here tonight, and it was the best experience we’ve had here yet… though it’s still not great. They’re all about the Jack Daniel’s, and it’s just too much. The music choice is — well, it’s for a much younger crowd. I’m 38, and the dub step in my ear was a bit irritating. However, we received fantastic service and the food was as good as it could be. It’s not bad, but it is over priced. I have a friend who worked at Friday’s in Wales. If the Friday’s in America were as good as the Friday’s in Wales seem, this place would be much better.
Michael C.
Évaluation du lieu : 1 Lawrenceville, GA
I don’t like to give bad reviews but I keep going back to this place because others(last night was my parents wanting to go) SO we went. My food was EHHH, bland, to much sauce and well just poor quality control. My dad however ordered the soup, salad, and bread sticks and wanted to make it unlimited(menu says ya can for $ 2) the server said he had never heard of that before but he would check… Dad never got more, the server never asked if he wanted more. but the check came we where billed for the unlimited(the server never let us know that we could even get it) I REALLY don’t like this place. next time someone else wants to go I will just flat out say NO. I’m not paying another DIME for bad food and pathetic service and quality control… and it looks like from other reviews I’m not alone.